Note fondée sur 912 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 août 2024 sur Expedia
I paid extra for a “suite” but all that meant was they shoved a couch in to the small room.
The pool is about a third of the size it looks like in the photos. They use the pool to declare their self a resort and to charge that extra fee.
The toiletries were subpar. The stains on the carpet and scratches in the door were presumably because they tout their self as “pet friendly “ but they charge a daily fee per pet rather than a standard fee per stay. There is no pet area.
The breakfast buffet was a thunder dome but honestly, that speaks more to the quality of guest not hotel.
We won’t be back.
Commentaires de Gestion de l’hôtel
24 août 2024 par Anna, Gestion de l’hôtel
Our pet fee is made very clear at check-in, as well as the pet area that we very clearly have marked. Further, for our hotel level, the room sizes are above average.
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Anna, Gestion de l’hôtel
Thank you for your wonderful review! We are so pleased you enjoyed your visit!
par un voyageur
Publié le 20 août 2024 sur Expedia
Me along with my family stay here for 3 days and I can honestly say that it’s one of the best hotels I ever stay at, I’m very glad I chose this hotel considering it was our first time at Dells, staff was always nice and respectful whenever needed!
Commentaires de Gestion de l’hôtel
21 août 2024 par Anna, Gestion de l’hôtel
Thank you for your wonderful review! We are so pleased you enjoyed your visit!
par un voyageur
Publié le 18 août 2024 sur Expedia
Everything looked great. The pool was super cool and it wasn’t too crowded. The service was great.
Commentaires de Gestion de l’hôtel
21 août 2024 par Anna, Gestion de l’hôtel
Thank you for your wonderful review! We are so pleased you enjoyed your visit!
par un voyageur
Publié le 17 août 2024 sur Hotels
It was a nice hotel, beds were hard but ok. Breakfast was very good, and the room was large enough to accommodate everyone, which was so nice.
Commentaires de Gestion de l’hôtel
21 août 2024 par Anna, Gestion de l’hôtel
Thank you for your wonderful review! We are so pleased you enjoyed your visit!
par un voyageur
Publié le 14 août 2024 sur Hotels
The carpet was dirty, hallway center was a different color in the center. Only noticed because the edges were so light. Room itself was ok but the bathtub did not drain and yuck was coming out of the drain. The showerhead barely worked.
Commentaires de Gestion de l’hôtel
14 août 2024 par Anna, Gestion de l’hôtel
Thank you for your review. All maintenance issues have been addressed.
par un voyageur
Publié le 12 août 2024 sur Expedia
My family had a wonderful time! We had adjoining rooms which were perfect for the four of us. Everything was neat and clean. We would definitely stay here again.
Commentaires de Gestion de l’hôtel
14 août 2024 par Anna, Gestion de l’hôtel
Thank you so much for your wonderful review! We are so pleased you enjoyed your visit!
par un voyageur de Saint augustine
Publié le 10 août 2024 sur Expedia
Easy to get to.
Commentaires de Gestion de l’hôtel
10 août 2024 par Anna, Gestion de l’hôtel
Thank you for your review! We are pleased you enjoyed your visit!
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Anna, Gestion de l’hôtel
Thank you for your review! We are so pleased you enjoyed your visit!
par un voyageur
Publié le 3 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 août 2024 par Anna, Gestion de l’hôtel
Thank you for your review.
