Ratings based on 922 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Great Hotel for a long weekend visit to Barcelona
Posted Mar. 18, 2024 on HotelsMy wife and I had an excellent time in Barcelona which the Hotel contributed to, as it was well placed, quiet with outstanding staff. The roof top area with a nice drink, made a great spot to wind down after a day exploring Barcelona.
Comment from Hotel Management
Mar. 20, 2024 by Pere Fàbregas, Director of sales, Hotel Management
Dear Sir,Thank you for this positive feedback on your recent stay.We're thrilled to hear that you enjoyed the tranquility and location of our hotel, making your exploration of Barcelona all the more delightful. It's wonderful to know that our rooftop area provided a perfect setting for you to unwind with a drink after a day out in the city. Your kind words about our staff are greatly appreciated, as we strive to offer outstanding service to our guests.The entire team hopes to see you, again. Many thanks once again,Pere Fàbregas, Director of sales
by A traveller
Wonderful boutique hotel
Posted Feb. 15, 2024 on HotelsWonderful place! I stayed for a week and enjoyed it. Location is great, staff are super helpful. The ambiance is lovely. Only complaint I could have is that the TV is extremely small - like a desktop computer monitor size, not 4 star hotel quality.
Comment from Hotel Management
Feb. 16, 2024 by Pere Fàbregas, Director of sales, Hotel Management
Dear Madam,Thank you for your review of your recent stay.We're delighted to hear that you appreciated the prime location of our hotel and found our team to be exceptionally helpful, creating an ambiance that contributed to a wonderful week-long stay. It is always our pleasure to ensure that every guest enjoys their visit to the fullest.Regarding your comment on the TV size, while we do offer modern smart TVs in our rooms, we understand that expectations can vary. Our focus is on providing a range of amenities, such as high-quality mattresses, and freshly prepared cuisine at our Bistrot and La Terrassa, to enhance our guests' overall comfort and experience.All of the team hope that we may be able to see you again in the future. Kindest regards,Pere Fàbregas, Director of sales
by A traveller
Posted Jan. 15, 2024 on Expedia
We booked a 1 week stay and loved it. As it is slow season, the hotel was quiet and feel intimate. The staff was super friendly and always helpful.
The room was clean and had everything we needed. My only complaint would be the bed was a bit hard. After a long day exploring it would have been nice to have a little softer bed.
Regardless, Is would absolutely stay again and recommend it.
Comment from Hotel Management
Jan. 23, 2024 by Pere Fàbregas, Director of sales, Hotel Management
Dear Madam,Thank you for your review of your recent stay.We're delighted to hear that you appreciated the quiet ambiance of our hotel during the slow season and that the helpfulness of our friendly staff stood out to you. It's wonderful to know that the cleanliness and amenities of your room met your expectations, contributing to a pleasant stay.Regarding the mattress comfort, we understand that preferences vary, and while our recent mattresses are of high quality, we want to mention that we can provide solutions for different comfort needs upon request at reception. Our aim is always to ensure a restful night's sleep for all our guests.Your willingness to stay with us again and your recommendation are truly valued, and we look forward to the opportunity to welcome you back.The entire team really hope we can welcome you back on a future occasion. Kindest regards,Pere Fàbregas, Director of sales
by A traveller
Posted Dec. 29, 2023 on Expedia
Comment from Hotel Management
Jan. 23, 2024 by Pere Fàbregas, Director of sales, Hotel Management
Dear Madam,Thank you for your review of your recent stay.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We look forward to seeing you again on a future occasion. Best regards,Pere Fàbregas, Director of sales
by A traveller from amman
Posted Dec. 22, 2023 on Expedia
Comment from Hotel Management
Dec. 22, 2023 by Pere Fàbregas, Director of sales, Hotel Management
Dear Sir,Please accept our sincere thanks for this kind review.We appreciate your recognition of our team's excellent service and are delighted to know you had an enjoyable stay.We hope you were able to sample our Bistro, with its cosy environment and delicious dishes, created to enjoy with all five senses.The entire team hopes to see you again soon. Seasons greetings,Pere Fàbregas, Director of sales
by A traveller from Raleigh
Posted Dec. 20, 2023 on Expedia
Very friendly front desk staff and excellent restaurant.
Comment from Hotel Management
Dec. 21, 2023 by Pere Fàbregas, Director of sales, Hotel Management
Dear Sir,Thank you for positively commenting on your time at Villa Emilia in Barcelona.We're thrilled to hear that our front desk team provided a very friendly service, reflecting our commitment to guest satisfaction. It's also wonderful to know that our restaurant exceeded your expectations; our Bistrot is indeed a point of pride, offering a menu with seasonal and fresh products. Furthermore, your acknowledgement on the room cleanliness and hotel condition is greatly appreciated, as we strive to maintain high standards for our guests' comfort and enjoyment.We hope to welcome you again soon.Kind regards,Pere Fàbregas, Director of sales
by A traveller
Posted Nov. 27, 2023 on Expedia
excellente hotel, staff muy profesional y amable lo recomendare las veces que pueda y seguro que cuando vuelva a Bacelona me hospedare nuevamente, muchas gracias
Comment from Hotel Management
Nov. 28, 2023 by Pere Fàbregas, Director comercial, Hotel Management
Apreciado Roberto,Nos complace saber que nuestro equipo ha cumplido con sus expectativas en cuanto a profesionalidad y amabilidad. Apreciamos especialmente su reconocimiento hacia la limpieza de nuestras habitaciones y nos enorgullece que la condición de nuestro hotel haya sido de su total satisfacción. Es un honor para nosotros que piense en recomendarnos y que considere volver a hospedarse con nosotros en su próxima visita a Barcelona.A la espera de tener una nueva oportunidad de atenderle y prestarle nuevamente la mejor de nuestras atenciones, nos despedimos cordialmente,
by A traveller
Good, not great.
Posted Nov. 21, 2023 on HotelsThe check in was smooth and pleasant. However, afterward, the staff was not friendly. At check out, no thank you or anything. No soap to wash hands in bathroom. Had to grab the body wash from the shower. No extra pillows in room. Not a four star experience.
Comment from Hotel Management
Nov. 30, 2023 by Pere Fàbregas, Director of sales, Hotel Management
Dear Sir,Thank you for sharing your experience with us.You mentioned a smooth check-in process, which we are pleased to hear. Our team strives to ensure that all guests are welcomed efficiently and warmly.However, we regret to hear that your interactions with our team did not meet your expectations following check-in, and at check-out, you felt unacknowledged. Our guests' satisfaction is paramount, and we typically pride ourselves on our courteous service. We apologize for any oversight in this regard.Regarding the absence of hand soap, our rooms are equipped with a full set of toiletries, including hand soap, shampoo, gel, conditioner, and lotion. It seems there may have been an oversight in restocking these items in your bathroom, for which we sincerely apologize. We encourage guests to contact reception for any additional amenities they may require, such as extra pillows, to ensure their comfort throughout their stay.We hope to welcome you back on future occasions.Best wishes,
by A traveller
Posted Nov. 14, 2023 on Hotels
The hotel is aesthetically well put together - clean and modern, but the reception/front desk staff are not very kind or accommodating. The staff at the cafe downstairs were, however, very kind and offered great service. The bed was terribly firm, which we were informed all the beds were the same throughout the hotel, something to keep in mind if looking for a comfortable night's sleep on your holiday. Did not rest well during the stay. No kettle or coffee in the room either, which is a minor detail, but something worth including.
Comment from Hotel Management
Nov. 17, 2023 by Pere Fàbregas, Director of sales, Hotel Management
Dear Guest,Thank you for taking the time to review your stay.We're pleased to hear that you found our hotel to be clean and modern, and that the service at our cafe met your expectations. Your kind words about the cafe team are truly valued, and we're glad that their service enhanced your experience. Regarding the firmness of the bed, we understand that mattress preference can vary greatly from guest to guest. While our mattresses are recent and high quality, designed to cater to a wide range of preferences, we recognize that they may not suit everyone. For guests who find the mattresses too firm, we do have solutions available at reception to help ensure a restful sleep. We regret to hear that you did not rest well and apologize for any discomfort you experienced.Concerning the absence of a kettle or coffee in the room, we offer a kettle upon request at reception, and freshly-made coffee can be delivered directly from our Bistrot. We strive to provide all the comforts of home and are sorry if this was not made clear during your stay.We hope we can welcome you back in the future.Kind regards,
by A traveller from clearwater
Posted Nov. 7, 2023 on Expedia
All perfect
People
Location
Breakfast
Kindness
Comment from Hotel Management
Nov. 17, 2023 by Pere Fàbregas, Director of sales, Hotel Management
Dear Madam,Thank you for sharing your review.We are delighted that you found our location convenient and enjoyed our delicious breakfast. Our team takes great pride in providing exceptional service, and we are thrilled that their kindness left a lasting impression on you.Please do not hesitate to visit us again soon. Warm regards,Pere Fàbregas, Director of sales
