Ratings based on 390 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 30, 2024 on Expedia
Comment from Hotel Management
Aug. 20, 2024 by Albert Buesa, Director general, Hotel Management
Estimado Robert,Nos gustaría darle las gracias por alojarse en nuestros apartamentos Pierre & Vacances Barcelona Sants.Nos alegramos de que su estancia en nuestras instalaciones fuera satisfactoria. Nos esforzamos a diario por brindar la mejor de las atenciones a nuestros huéspedes y comentarios como el suyo son, sin duda, el mayor aliciente para seguir haciéndolo.Esperamos volver a recibirle pronto, Atentamente,Albert Buesa, Director general
by A traveller from Richmond Hill
Posted Jul. 18, 2024 on Expedia
Friendly and helpful staff, supermarkets just around the corner. Metro is few mins walk and 15 walks to Barcelona Sants.
Comment from Hotel Management
Jul. 22, 2024 by Albert Buesa, General Manager, Hotel Management
Dear Mimi,We would like to thank you for this kind feedback about your experience at Pierre & Vacances Barcelona Sants.We are pleased you found our location so convenient and your kind comments encourage our team to continue upholding our high standards to make every guest's experience an exceptional one.Albert Buesa, General Manager
by A traveller
Posted Jun. 24, 2024 on Expedia
Comment from Hotel Management
Jun. 26, 2024 by Albert Buesa, General Manager, Hotel Management
Dear John, Thank you for this great feedback about your recent stay at Pierre & Vacances Barcelona Sants.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We would be delighted to welcome you back.Take care,Albert Buesa, General Manager
by A traveller
Great location
Posted Jun. 20, 2024 on HotelsVery good location, near Metro and bus station. Comfortable.
Comment from Hotel Management
Jun. 21, 2024 by Albert Buesa, General Manager, Hotel Management
Dear Xiomara,We would like to thank you for this kind feedback about your experience at Pierre & Vacances Barcelona Sants.It is wonderful that you had such a great experience at Pierre & Vacances Barcelona Sants.We are delighted that you appreciated the prime location, near the Metro and bus stations, ensuring easy access to all that Barcelona has to offer. It’s great to hear that the comfort and cleanliness of your room met your expectations, providing a pleasant base during your stay.We look forward to seeing you again in the future.Kind regards,Albert Buesa, General Manager
by A traveller from mission viejo
Posted Jun. 3, 2024 on Expedia
Looks nicer on pictures than in reality. Pictures had balcony, and sofa but there was no balcony and sleeping chair instead. Front desk person couldnt speak or understand English. When I asked for help to get to a museum she gave wrong directions.
Comment from Hotel Management
Jun. 6, 2024 by Albert Buesa, General Manager, Hotel Management
Dear Tanya,Thank you for sharing your opinion after your recent stay at Pierre & Vacances Barcelona Sants.We are pleased to know that you found our rooms to be impeccably clean, as we strive to maintain the highest standards of cleanliness.However, we regret to read that your experience did not completely align with your expectations. Please note that not all our rooms feature balconies, and we always encourage guests to request specific room features when booking, subject to availability. We also deeply apologise for any miscommunication you may have experienced with our team; we pride ourselves on our multilingual team and all front desk team members speak fluent English. Rest assured that we will look into this matter to ensure our service continues to meet our guests' needs. We are nevertheless glad that the condition of our hotel met your expectations and we hope this aspect contributed positively to your stay.We would be delighted to have another opportunity to host you and offer an experience that not only meets but exceeds your expectations.Warm regards,Albert Buesa, General Manager
by A traveller
Great Stay
Posted Mar. 20, 2024 on HotelsGreat stay and big room. Close to public transportation and supermarket. Thank you to the reception for arranging our transport back to the airport.
Comment from Hotel Management
Mar. 22, 2024 by Albert Buesa, General Manager, Hotel Management
Dear Joel, Thank you for this great feedback about your recent stay at Pierre & Vacances Barcelona Sants.We're thrilled to hear that the spaciousness of your room added to the comfort of your stay. It's also great to know that our location with close proximity to public transport and supermarkets was convenient for your visit. Our team appreciates your acknowledgment for arranging your airport transportation.We look forward to the pleasure of welcoming you back on your next visit. Best wishes,Albert Buesa, General Manager
by A traveller
Posted Dec. 21, 2023 on Hotels
Comment from Hotel Management
Jan. 3, 2024 by Albert Buesa, General Manager, Hotel Management
Estimado huésped,Nos alegra que se lleven tan magnífica impresión sobre nuestras instalaciones en general y que el apartamento donde se alojaron les haya resultado tan cómodo. Como han podido comprobar, por otra parte, en el momento de la entrega de llaves nuestros apartamentos se encuentran minuciosamente limpios y en perfecto estado. Este es un aspecto en el que nos gusta hacer mucho hincapié.Esperamos que vuelva a visitarnos muy pronto. Un saludo cordial,Albert Buesa, General Manager
by A traveller
Posted Nov. 28, 2023 on Expedia
We arrived and hostesses were superb. Very friendly and helpful! But the room had nothing for us to exist until we went shopping and we were exhausted! No crackers or tea bag’s or anything that has been in all other places we have been! One tea towel for a week?! We had to go immediately to get something to eat and we were tired from a 13-14 hr flight! Would suggest further investigation for places to stay!
Comment from Hotel Management
Dec. 12, 2023 by Albert Buesa, General Manager, Hotel Management
Dear Johanna,Thank you for sharing your opinion following your recent stay at Pierre & Vacances Barcelona Sants.We're delighted to hear that our staff's friendliness and helpfulness made a positive impression upon your arrival. Our team strives to provide a welcoming atmosphere for all our guests. We understand that after a long flight, immediate access to refreshments can be comforting. While our apartments are equipped for guests to prepare their own meals and beverages, we take note of your suggestion and will consider ways to enhance our guests' experience upon arrival.We hope to see you again.Best regards,Albert Buesa, General Manager
by A traveller
Posted Nov. 22, 2023 on Hotels
Comment from Hotel Management
Dec. 12, 2023 by Albert Buesa, General Manager, Hotel Management
Dear Norbert, Thank you for this great feedback about your recent stay at Pierre & Vacances Barcelona Sants.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We look forward to the pleasure of welcoming you back on a future visit. Best wishes,Albert Buesa, General Manager
by A traveller
Posted Oct. 8, 2023 on Expedia
