Ratings based on 504 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 19, 2024 on Expedia
Ok
Comment from Hotel Management
Aug. 21, 2024 by Manager, Hotel Management
Dear Sir/Madam, Thank you for this great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back soon. Kind regards,Sara Domingo, Guest Experience Manager
by A traveller
Posted Aug. 8, 2024 on Expedia
Good
Comment from Hotel Management
Aug. 10, 2024 by Sara Domingo, Guest Experience Manager, Hotel Management
Dear Mr Singh,Thank you very much for this kind review. Always will be an honour to receive you back in our skyscraper.We look forward to seeing you again soon.Best regards,Sara Domingo, Guest Experience Manager
by A traveller
Posted Aug. 6, 2024 on Expedia
by A traveller
Posted Jul. 31, 2024 on Expedia
by A traveller from Tomball
Posted Jul. 28, 2024 on Expedia
by A traveller
Posted Jul. 22, 2024 on Expedia
Excellent service from the staff. The Level had its own reception area and we were made to feel special. Staying at The Level also meant we were entitled to certain benefits such as snacks in their lounge area, the pool and spa which were added bonuses, definitely felt like 5*s. Our (city) view from the room was nice too. The hotel is located in a quieter part of town but not too far from the centre. It’s within walking distance to the Sagrada Familia and there is a shopping centre nearby. I would recommended this hotel to anyone visiting Barcelona.
Comment from Hotel Management
Jul. 23, 2024 by Sara Domingo, Guest Experience Manager, Hotel Management
Dear Madam,Thank you for sharing your experience with us.It's wonderful to hear that the exclusive reception area and The Level services contributed to a memorable experience for you. We're thrilled that the added benefits such as the lounge snacks, pool, and spa elevated your stay to what you felt was a 5-star level. Additionally, we are glad that the views of the city from your room added to the enjoyment of your room experience. Our location in the serene Poblenou district, within proximity to iconic attractions and shopping options, is indeed designed to offer both tranquility and convenience for our valued guests.It has been an honour to share this adventure with you and definitively it would be a pleasure to welcome you back. Best wishes,Sara Domingo, Guest Experience Manager
by A traveller from miami
Posted Jul. 13, 2024 on Expedia
We loved it
Comment from Hotel Management
Jul. 15, 2024 by Sara Domingo, Guest Experience Manager, Hotel Management
Dear Madam,Thank you for sharing your experience with us.We are thrilled to hear that our dedication to offer memorable experiences has created the ideal atmosphere to make you feel special while enjoying the hotel. To know that you loved your stay in Barcelona is the most valuable feedback that we can get from you. We really appreciate your words and we will make sure that are shared with the entire team.It would be a pleasure to welcome you back. Best wishes,Sara Domingo, Guest Experience Manager
by A traveller
Posted Jun. 16, 2024 on Hotels
by A traveller
Fabulous hotel with great views.
Posted Jun. 2, 2024 on HotelsWe felt like royalty from the minute we arrived to the minute we left. The views were incredible in every direction. Snacks and drinks in the lounge always welcome after a long day exploring. We enjoyed our spa visit and the pool was best visited after 5pm. Poblenou has some wonderful places to eat and drink.
Comment from Hotel Management
Jun. 10, 2024 by Paola Franco, Guest Experience Manager, Hotel Management
Dear Mrs Emma,We'd like to thank you for this positive feedback about your stay in our hotel.It warms our hearts to hear that you felt like royalty during your stay, and we're delighted that the panoramic views added a touch of splendor to your visit. The Level Lounge is indeed designed for relaxation and enjoyment, and we're glad it served as a comfortable haven after your explorations. Our commitment to service culture is reflected in the personalized attention we strive to provide, and it's wonderful to know our spa facilities and pool offered you rejuvenation. We appreciate your kind words about the gastronomic experiences at our local eateries in Poblenou as well.It would be a pleasure to welcome you back. Best wishes,Paola Franco, Guest Experience Manager
by A traveller
Posted May 16, 2024 on Expedia
