Note fondée sur 186 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Poor service but comfortable.
Publié le 18 août 2024 sur HotelsVery poor breakfast service. And bar service in evening. Room was very comfortable but overall the hotel looked a little tired.
par un voyageur
Publié le 18 août 2024 sur Expedia
The history of the building.
par un voyageur de Hapton
Publié le 7 août 2024 sur Expedia
Beds were so uncomfortable that we did not sleep at all both nights, mattresses should have been replaced years ago
par un voyageur
Publié le 1 août 2024 sur Expedia
Beautiful place. Very good value. Will return.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Dated and tired, rooms are poorly decorated, back rooms have the kitchen extractor running from 6 till 11
par un voyageur
Publié le 23 juill. 2024 sur Hotels
par un voyageur
Publié le 12 juill. 2024 sur Hotels
par un voyageur
Publié le 9 juill. 2024 sur Expedia
Very good stay - friendly staff, good breakfast and comfortable room. Only let down was that the curtains are very thin so the room was very bright at night and early morning. Ended up hanging blankets over the windows to try and block out light.
par un voyageur
Lovely quaint hotel In a quiet location
Publié le 7 juill. 2024 sur HotelsThe hotel is gorgeous and the staff are amazing. So friendly and genuinely want to help you and make you feel welcome. The surroundings are lovely and Barnard Castle is down the road with some lovely views, walks and a couple of coffee shops.
The room was cute. We booked a deluxe and it was like a little apartment.
Breakfast is lovely.
The food in the bar was lovely but a bit pricey for what it is.
Overall a lovely, pleasant stay 😊
par un voyageur
Bad first impression
Publié le 3 juill. 2024 sur HotelsOur room was small and stuffy, with the windows open the smell of cooking from the kitchen below wasunpleasant. We asked for a fan which helped. The friends we travelled with has a much bigger room without the smells. The setting is lovely and we enjoyed the gardens. The second breakfast was a disaster: there was no bread, they ran out of yogurts and fruit. A request for marmalade was ignored until Erin was asked and she knew where the jar was in the kitchen. Louise was very sympathetic and cancelled the previous bad impression by reserving us a table that didn't wobble with marmalade already on the table. She was friendly and helpful and went out of her way to make us comfortable.
