Ratings based on 172 Guest Reviews
Hear it directly from our travellers
3.1 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 3, 2024
Comment from Hotel Management
Nov. 4, 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. Please feel free to share more details so we can address any issues and improve for future guests.Sincerely, Hotel Manager
by A traveller
Posted Sep. 16, 2024 on Expedia
I booked a room and came to check in that morning was told I could not get a refund being that there were no rooms available 😳
Comment from Hotel Management
Sep. 17, 2024 by Hotel Manager, Hotel Management
Dear Guest,We're truly sorry to hear about your experience with the booking and check-in process. This is not the standard we strive for. Please reach out to us directly so we can address the issue and assist you further. Your satisfaction is important to us.Sincerely, Hotel Manager
by A traveller
Posted Aug. 28, 2024 on Expedia
Not recommended.
Hotel do not have breakfast even on the listing shows they have it.
Comment from Hotel Management
Aug. 28, 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We apologize for the inconvenience and the misleading information regarding breakfast. Your concerns will be addressed, and we'll work on ensuring that our listings accurately reflect our amenities.Sincerely, Hotel Manager
by A traveller
Posted Aug. 17, 2024 on Hotels
Comment from Hotel Management
Aug. 20, 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback. We're sorry to hear about your disappointing experience. We take all concerns seriously and will review your comments to make necessary improvements. Please feel free to contact us directly if you'd like to discuss this further.Sincerely, Hotel Manager
by A traveller
Ok stay
Posted Aug. 11, 2024 on HotelsHotel is ok. Its an older building. Inside was ok and was clean. Bed was comfortable. Linings and towels were clean.
Comment from Hotel Management
Aug. 12, 2024 by Rick Patel, Hotel Management
Thank You for your Feedback
by A traveller
Posted Jul. 30, 2024
Overall the room was clean. However, it didn’t have soap and I had to call the front desk for soap. It didn’t have any of the little lotions or shampoos that most motels/hotels would have in the room. Even though there is a pool it is locked and you have to ask to use it and wait for the front desk to open it. That gives the sense that the pool is not on use which would maybe explain why we were the only ones using it. So if you want to use the pool, ask the front desk. I’ve stayed there before and it was great. This time around there was a very large family group (over 20 people) there for a family reunion. They were not very considerate of other guests and were very loud. The kids were running everywhere. Adults standing outside the rooms talking very loudly. Needless to stay we didn’t really get to sleep. Also, we had a king bed with only 3 small square pillows for 2 people. It’s a king bed. There should have been more pillows and regular size pillows. I don’t get these square pillows.
Comment from Hotel Management
Jul. 31, 2024 by Hotel Manager., Hotel Management
Dear Talina,Thank you for bringing up your concerns. We apologize for the inconvenience you experienced with the lack of soap and amenities in your room. We understand your desire for an open pool, but unfortunately, due to some instances of unauthorized individuals jumping into the pool, we have made the decision to keep it locked. The neighborhood where our establishment is located includes a laundromat that attracts people who are not guests. To ensure the pool remains exclusive to our guests and for their safety and enjoyment, we have implemented this policy. We apologize for any inconvenience caused, but we prioritize the security and comfort of our guests. We appreciate your understanding and will take your feedback into consideration to make necessary improvements. I hope that we have the opportunity to serve you.Sincerely, Hotel Manager.
by A traveller
Posted Jul. 29, 2024 on Expedia
Property owner was rude, refused to give us clean linen after multiple dirty stains. The maids were great and respectful tried to correct things. We rented multiple rooms for our family reunion. They all were terrible.
Comment from Hotel Management
Jul. 29, 2024 by Hotel Manager., Hotel Management
Dear Jamani,Thank you for your stay. I’m sorry to hear we failed to impress you with the quality of our hotel. We’re involved in a continuous improvement process aimed at making the hotel better than ever before. I hope you will visit again and see how we’re getting better every day. Sincerely,Hotel Manager.
by A traveller
Posted Jul. 24, 2024 on Expedia
Not worth the stay.....pictures of the rooms on this website is a scam. Check in a small king size room. Chair dirty a.f an the Indians are whatever they are are rude lie took money off my card an have not got it bc yet. Dont waste your time an money period
Comment from Hotel Management
Jul. 24, 2024 by Hotel Manager., Hotel Management
Dear Guest,Thank you for staying with us. I’m sorry that we couldn’t provide the quality of experience that you desired. We’re involved in a continuous improvement process and will use your comments as we change and improve. We take real pride in providing a great guest experience. I hope you will give us another try in the future.Sincerely,Hotel Manager.
by A traveller
Posted Jul. 20, 2024 on Expedia
Good property
Comment from Hotel Management
Jul. 21, 2024 by Hotel Manager, Hotel Management
Dear Guest,Thanks for your feedback! We're glad to hear you enjoyed your stay. If there's anything specific you liked or any areas where we can improve, please let us know. We hope to see you again soon!Sincerely, Hotel Manager
by A traveller
Posted Jul. 18, 2024 on Expedia
Close to medical appointment that I had
Comment from Hotel Management
Jul. 19, 2024 by Hotel Manager, Hotel Management
Dear Guest,"Thank you for your feedback! We're glad our location was convenient for your medical appointment. We hope to have the opportunity to serve you again soon."Sincerely, Hotel Manager
