Note fondée sur 52 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 juill. 2021 sur Lastminute
The cottage is clean and have a positive atmosphere. Surrounding nature makes the place very relaxing.
We loved the fire place.
Carport next to the cottage was so helpful.
The direction of getting to the cottage was a bit confusing.
One of the reasons we booked this cottage was having a spa but we couldn't use the Spa as it was so cold and by the time it got to the right temperature it was bed time. We were disappointed as we expected a ready to use spa like other places.
par un voyageur
Publié le 4 avr. 2021 sur Wotif
This is just awesome stay
Loved it
In middle of forest
Quite and relaxing
House was very clean and spa
Commentaires de Gestion de l’hôtel
6 avr. 2021 par Shelley, Gestion de l’hôtel
I'm so glad you enjoyed your stay...we agree, it is so peaceful and relaxing!
We hope to welcome you back again soon :)
Kind Regards
par un voyageur
Quaint serene getaway with everything
Publié le 16 mars 2021 sur HotelsSo quaint and peaceful but only
10mins out of Colac. So serene peaceful get away with everything you need.
Commentaires de Gestion de l’hôtel
6 avr. 2021 par Shelley, Gestion de l’hôtel
We love the quaintness of our cottages too! You're at the edge of the forest and yet 10 minutes from thriving Colac!
The best of both worlds.
I'm very glad you enjoyed your stay. We hope to welcome you back again soon!
Kind Regards
par un voyageur de Ballarat
Publié le 23 janv. 2021 sur Lastminute
Clean and tranquil place to unwind and relax. Lovely area.
Commentaires de Gestion de l’hôtel
9 févr. 2021 par Shelley, Manager, Gestion de l’hôtel
Hi Chris,
We're glad you found our cottage was a wonderful place to relax and unwind from our hectic lifestyles. We hope you come back and stay again!
Kind Regards
par un voyageur
Publié le 20 janv. 2021 sur Hotels
Great place.
Commentaires de Gestion de l’hôtel
20 janv. 2021 par Shelley, Manager, Gestion de l’hôtel
We're glad you liked it!
par un voyageur
Publié le 11 janv. 2021 sur Wotif
Quiet location, well set up kitchen/bathroom, bedrooms, porch on three sides and Hot tub with a view (bit noisy in the night, we had to turn it off)
Parking right next to cottage under carport, when we arrived the table was set and a lovely bottle of wine was waiting. Kitchen also has coffeemaker, teabags etc, dishwasher and washing machine come with some tablets, plenty of towels and pillows, sofa pulls out (great for relaxing) BBQ and fire place available but not to be used in bush fire season.
The winery and brewery are unfortunately closed, and the cafe is only open friday to sunday, and then only sells pizza so that was a bit disappointing.
Good base to visit the twelve apostles via the gourmet route (we loved Timboon distillery and blueberry picking)
Commentaires de Gestion de l’hôtel
14 janv. 2021 par Shelley, Manager - Otway Estate Cottages, Gestion de l’hôtel
Hi,
We agree, the location of our Cottage is in a beautiful bushland setting and the Hot Tub is a great way to finish the day. Unfortunately, the noise of the Hot Tub running is not anything we can do about as it requires a pump to operate. I hope it didn't disturb you too much!
I'm also glad you found our Cottage was well stocked with the necessary amenities and appliances to enjoy your stay. We pride ourselves on providing high quality linen and towels for our guests to enjoy a 5 star Bush Retreat.
In regards to the winery and brewery...they are owned and operated by separate entities and are also regulated by different Covid restrictions. I'm sorry you didn't get to try these facilities. I think all business's are still finding the best way to operate in a CovidSafe environment.
Thank you for your review and we hope you come and stay again!
par un voyageur
Just a few issues with communication
Publié le 20 juill. 2020 sur HotelsThe stay itself was lovely though the manager told me that the brewery nearby was open but not for meals however the brewery has been completely closed for sometime.
Also I was told that I could pay the remainder on arrival but the remainder was taken out of my bank without me knowing the week before.
Also the day before I emailed a few questions and left a few messages on the managers phone and had no response at all.
Also there was no wifi or phone connection at the property whilst the brewery was not in operation. (apparently you can get wifi at the brewery and you can ask a staff member for the password )
Also we got a list of instructions of how to leave the property emailed to me on the evening of our stay which of course I couldn’t access until I had left the property and was within range again.
Commentaires de Gestion de l’hôtel
3 août 2020 par Shelley, Manager - Cottages, Gestion de l’hôtel
Hi Shanti,
I am so glad that you enjoyed your stay, however I would just like to clarify some of the concerns you raised in your review.
Obviously at this time we are living in very difficult times with the Covid-19 virus having a big impact on our services. The brewery is a separate enterprise to our cottages and we had been provided information that they were open. I can only assume that due to the ongoing ramifications of Covid-19 they have chosen to stay closed. I do apologise for the misinformation.
As for the other items regarding payment and wifi...it is clearly detailed in our listing that final payment is taken 7 days prior to arrival and that there is no wifi. This accommodation is an opportunity for guests to remove themselves from the hustle and bustle of city life and relax in the wonderful quiet of the Otway rainforest. Again I apologise if perhaps you did not see this information in our listing, however I assure you it is there.
If there is anything else I can help you with, please do not hesitate to contact me.
par un voyageur de Cranbourne East
Publié le 15 juin 2020 sur Wotif
First getaway since COVID restrictions were lifted. Went with friends and what more can I say but thank you. Was one of the most peaceful stays we have ever had. I would stay here again in a heart beat just so I can see the rest of the winery next time. Clean and inviting with great communication.
Commentaires de Gestion de l’hôtel
16 juin 2020 par ABC|BNB, Gestion de l’hôtel
We were so pleased to host Candy & Will so soon after the Covid-19 restrictions were lifted. I'm so glad they had a beautiful and relaxing time and we would welcome them back at any time for some more rest and relaxation.
par un voyageur
Publié le 23 déc. 2019 sur Wotif
Ideal place for a peaceful gateway. Not far from melbourne so pretty decent drive too
Commentaires de Gestion de l’hôtel
23 déc. 2019 par Shelley, Gestion de l’hôtel
We're really glad that you found our Cottages a peaceful escaped from the hustle and bustle of life.We should all give ourselves that period of time out to stop, rest and re-charge before going back to our regular lives.
Merry Christmas and Warm Regards Shelley
par un voyageur
Beautiful wine country
Publié le 11 nov. 2019 sur Hotels3 week road trip along the coast from Melbourne to Sydney and this was our first stop. Beautiful location, private along with wildlife right outside. Enjoyed the brewery and the Italian pizzas.
Commentaires de Gestion de l’hôtel
17 juin 2020 par ABC|BNB, Gestion de l’hôtel
What a great way to start your trip. We are so glad you enjoyed your stay!
