Note fondée sur 4 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Challenging
Publié le 12 mars 2024 sur HomeAwayLocation was very difficult to find. The code provided to us was wrong. Did not get responses from the host and timely manners. AC unit in the bedroom didn’t work. Gardener was there too early in the morning being loud. The refrigerator was not working for the first 24 hours.
Commentaires de Gestion de l’hôtel
18 mars 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience, Dave. I'm really sorry to hear about the challenges you faced during your stay. It sounds like it was a frustrating experience with the location, communication with our representatives, and various appliance issues. We take guest feedback seriously and have forwarded all your concerns to the local operations manager so that we can take the appropriate steps toward a resolution. We will continue to work with both our local operations manager and the homeowner to make improvements to this home, and we hope you will give us a second chance to impress you.
par un voyageur
Superbe view, fantastic house
Publié le 6 août 2022 sur HomeAwayThe house is great, finding it was a challenge as the google pin wasn’t accurate. The 4x4 recommendation is no joke. We regretted not having gone food shopping beforehand. Once you are there, you won‘t want to leave.
Beds, kitchen equipment, pool are all magnificent! We did have a power cut in the night which caused the electronics to beep.
So sad we only had 3 nights in the house.
Commentaires de Gestion de l’hôtel
30 août 2023 par VrboOwner, Gestion de l’hôtel
Hi, Stefanie. We sincerely appreciate your feedback and are thrilled you enjoyed our home, including the amenities. We understand that your experience was not without challenges, and we want to express our deepest apologies for the power outage that affected the entire area. We are grateful for your patience and understanding as we worked to restore the power, and we're glad that we were able to find a temporary solution to ensure you were comfortable during this time. We would be honored to welcome you back for another wonderful stay. Thank you.
par un voyageur
Small piece of heaven
Publié le 15 avr. 2022 sur HomeAwayMountains, trees, birds, ocean and peace. Lovely place to stay.
par un voyageur
Beautiful villa with incredible views
Publié le 29 déc. 2021 sur HomeAwayWe have just returned from the best two weeks at this villa. It’s located in a remote spot with the most stunning views. Although the villa is remote, Dominical the nearest town is only a 10 minute drive away , you need a 4x4 due to the rough terrain and very steep hill up to the villa . The villa itself was spotless , very well equipped and so spacious with a great layout for a family. The outdoor dining areas were perfect. The pool is perfect for cooling off and the ever changing views from the pool are some we will never forget, with toucans , lizards , hummingbirds and frogs visiting daily !
Our only (small) issues were the drains which were quite blocked so we had to keep unblocking these to use the shower and also there were no clear instructions for the rubbish . It was only collected once during our 2 week stay and with a large family we accumulated a lot of rubbish which was not great left outside in the heat and equally we didn’t want bags of rubbish piled up in the villa.
Orlando from concierge was excellent from start to finish , organising us trips, taxis and everything else in between!
Overall an amazing stay , we can’t wait to go back, this villa is the perfect get away among the Costa Rican wildlife !
