Note fondée sur 30 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Parfait pour 1 nuit à Bale
Publié le 8 août 2024 sur HotelsAuberge de jeunesse dans une belle reconversion architecturale d’un ancien silo à cacao. Petit déjeuner inclus et très copieux. Seul bémol..le vue sur l’autoroute mais pas un seul bruit!
Commentaires de Gestion de l’hôtel
9 août 2024 par Nicole, Gestion de l’hôtel
Thank you so much, dear Helene, for the wonderful compliments. We are more than happy that you have taken so many wonderful memories with you and send you sunny regards from all of us. See you next time! Nicole & the Silo Team
par un voyageur
Super
Publié le 12 janv. 2024 sur HotelsAssez éloignés du centre ville ,mais bien desservis par le bus 30 .
Commentaires de Gestion de l’hôtel
13 janv. 2024 par Nicole, Gestion de l’hôtel
Merci beaucoup et à la prochaine fois!
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Nicole, Gestion de l’hôtel
Thank you so much!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Clean and perfect
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Nicole, Gestion de l’hôtel
Thank you so much, dear Milad! 3 All the best!
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Nicole, Gestion de l’hôtel
Thank you very much!! 3
par un voyageur
Publié le 8 sept. 2024 sur Expedia
My train arrived late and checking in was absolutely horrible. There was no one at the desk, the house phone didn't work, and because I'd just arrived from Canada I hadnt activated my eSim card yet. I would have had to sleep on the floor if another lady from Germany hadn't helped me!
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Nicole, Gestion de l’hôtel
Dear AmandaWe would like to thank you for visiting us at the Silo Hostel and are deeply regretful that you left so disappointed. We would like to apologize for the check in experience and for Expedia not providing all the important information for the check in. Your feedback is very important to follow up on as it is a priority for me that our guests are provided with everything they need for self check in with us. Our hostel community is fantastic and I am more than happy that you have received support here. All the best for you!
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Nicole, Gestion de l’hôtel
Thank you and best regards from the Silo Hostel.
par un voyageur
Publié le 13 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 août 2024 par Nicole, Gestion de l’hôtel
Thank you very much, dear Maria! 3
par un voyageur
Publié le 12 août 2024 sur Expedia
The stay at Silo Design & Boutique Hostel in Basel was great. The staff were all kind and showed high hospitality & great service. The Hostel is well organized and the breakfast was great with a variety of Swiss cheese.
I would like to thank Nicole especially, with her kindness in helping me with Check-in formality and also with providing some ideas/ suggestions about experiencing Switzerland.
I would highly recommend anyone to book their stay with Silo. Much appreciated!
Commentaires de Gestion de l’hôtel
25 août 2024 par Nicole, Gestion de l’hôtel
Thank you, dear Saikrishnan for your lovely compliments and for sharing your highlights. It was a joy to host you as our guest and to meet you in person. :-) We wish you all the best! 3
par un voyageur
Hit kommer jeg gjerne tilbake!
Publié le 7 août 2024 sur HotelsDe siste 35 årene har jeg bodd på utallige hostell og hotell rundt om i verden, men aldri har jeg kommet inn i en frokostsal og blitt møtt med et oppriktig og vennlig «God morgen! Har du sovet godt i natt?» Og det mens jeg forsynte meg av rykende ferskt, hjemmebakt brød.
Jeg burde ikke bli overrasket, for allerede ved ankomsten ble jeg hjertelig tatt imot av to blide, imøtekommende ansatte som raskt hjalp meg med å finne ut hvordan jeg skulle få mest mulig ut av mine 18 timer i Basel. Jeg kom rett fra tre kokende varme dager i Roma og lengtet etter å få bade, lurte på om det var mulig å svømme i Rhinen, og dermed ble jeg utstyrt med en vanntett sekk til klær, sko og mobil og forklart hvor i elva jeg skulle starte og hvor jeg måtte avslutte. Slik fikk jeg et av denne interrailturens absolutte høydepunkt! Å flyte nedover Rhinen på denne måten, sammen med hundrevis av andre mennesker, omgitt av Basels vakre arkitektur, var helt fantastisk.
Og selvsagt var rommet rent og ryddig, i likhet med alle hostellets fasciliteter, og senga var veldig komfortabel. Som gjest fikk jeg også et Basel card som ga meg gratis buss og trikk.
Men viktigst: De ansatte! De fikk meg til å føle meg hjemme og velkommen. Og det er slikt som gjør at jeg gjerne kommer tilbake.
Commentaires de Gestion de l’hôtel
9 août 2024 par Nicole, Gestion de l’hôtel
Wow, dear Asmund. To read your wonderful report and the lovely compliments really sweetened our day and touched us deeply. We are more than happy that your 18 hours in Basel were an absolute highlight and that we were able to make a sweet little contribution to it. Thank you so much for finding your way to us on your journey and for sharing your experiences with us. Our doors and arms are always open for you, we look forward to seeing you again one day. Sunny regards from all of us and have a wonderful rest of the summer.Nicole & the Silo Team
