Note fondée sur 271 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 mars 2019 sur Expedia
The location was perfect, near downtown and nice areas for tourists.
par un voyageur
Publié le 11 juill. 2024 sur Expedia
Property was good overall
par un voyageur
Publié le 3 juill. 2024 sur Expedia
PLace needs renovating.
par un voyageur
Publié le 15 juin 2024 sur Expedia
Great property for family
par un voyageur
Publié le 21 mai 2024 sur Expedia
Property needs renovation and an upgrade
par un voyageur
Publié le 20 mai 2024 sur Expedia
Great overall stay
par un voyageur
Publié le 20 mai 2024 sur Expedia
par un voyageur
Publié le 20 mai 2024 sur Expedia
Nasty!!! The worst hotel experience ever! I made a last-minute booking this morning and checked in just after 11 am. I went to the on-site restaurant, and the hostess charged my card USD$1,400.00 instead of $14.00. We went to the front desk to rectify it, and they said that they would apply the charge to my room bill instead (crazy, right?).
It's a holiday weekend, and waiting 3-5 business days to have the refund processed is gravely inconvenient since I leave the country on Monday. Afterwards, I returned to the room, and in the drawers were animal droppings, hair, and lots and lots of mold on the pillows and other surfaces, including the bathroom, which was a scene from a movie. The room is extremely disgusting and clearly does not uphold any health and safety standards. Absolutely wouldn't recommend - STAY CLEAR!!!
par un voyageur
Publié le 18 mai 2024 sur Expedia
The resort needed updating of all areas. For example. The pool was patched up with different tile, many tiles were still cracked. The pool needed to be cleaned more often. We skimmed the pool everyday ourselves and picked up bottle caps off the bottom of the pool. The rooms were old and needed either a deep clean or new tiling in bathroom. The room smelled of old cigarettes when we first got there as if it had once been a smoking room.
We were upgraded to a suite. The room had been extended out for the kitchen where the balcony has previously been. They left just enough room for two chairs on the side of the room for a balcony. It was disappointing not to have a balcony to sit out and enjoy the ocean view and sounds which is why I had booked there. The drainage hole that was from the area that was now the kitchen/previous balcony had bags stuffed in it.
There were a lot of stairs in the walkway from the entrance of the resort to the rooms and down to the restaurant that was very close.
Room service was every other day and you received one towel per person to last the 2 days! When we asked for more, we were told that they did not have extras but after being persistent, we did receive a few extras, which was helpful and we hoarded them. After the 2nd room service day, we received no towels and had to use those extras and some pool towels (also scarce) to shower. This was a huge sacrifice for our family who will take1-2 showers a day on vacation in a hot country.
par un voyageur
Publié le 5 mai 2024 sur Expedia
I like the view and the dolphins. I dislike the lack of supplies such as a broom & dust pan, no paper towel , no hand soap, I had to beg for towels . The pillows on bed were horrible. There were an iron board but no iron had to ask for that . My list of dislike shouldn’t have been & these thing must be provided to your guests moving forward.
