Note fondée sur 198 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 avr. 2024 sur Expedia
* avoir été obligé de chambre car porte ne fonctionnait pas, problème d’eau chaude avec service très le r pour résoudre les problèmes
* juste le bar etait ouvert
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Cleo, Gestion de l’hôtel
Greetings from KOI Resort Saint Kitts.Thank you for your choosing KOI Resort as your choice of accommodations for your recent stay here on this beautiful island of Saint Kitts. It was an absolute pleasure having you. We understand how important it is to provide our guests with a positive stay experience and apologize for not meeting this expectation. We appreciate your feedback, and we will use it to make the necessary improvements. We hope to have the opportunity to welcome you back at any of our Hilton properties in the future.
par un voyageur de North Miami
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Stephanie, Gestion de l’hôtel
Dear Eva Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed you stay. We look forward to welcoming you back soon
par un voyageur
Publié le 4 oct. 2024 sur Expedia
The property is beautiful, quiet, has amazing views. The staff is amazing, very attentive. The food in the restaurant was very good. There was one issue I had during my stay, and that was the mosquitos. The mosquitos were the worst I have ever encountered. I could not sit on my balcony without being eaten alive or go to the pool. I tried sitting at the bar and the lobby when waiting for a taxi. It was very uncomfortable. We were constantly slapping mosquitos. And we travel often, so yes, we expect to encounter mosquitos, but not the way we did. My body was FULL of mosquito bites when I left. They need to have someone come and spray the premises and this could be avoided. They were very polite and offered OFF, but it didn't work at all. I would have spent much more time at the pool and bar/restaurant if it were possible but it wasn't. I had to leave and go to another hotel to enjoy those things. When I mentioned it they said it was the season but oddly I didn't have the same issue while at other locations on the Island. If they fixed the mosquito issue I would definitely stay again, but ONLY if they fixed that. Other than that, it was great.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Stephanie, Gestion de l’hôtel
Greetings Sonni-Ann Thank you so much for your recent stay. We want you to know we take your feedback very seriously as we aim to provide exceptional customer service. We trust we may be able to host you again in the near future.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Stephanie, Gestion de l’hôtel
Greetings Madge Thank you so much for your positive feedback. We really appreciate having you with us.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
enjoyed my stay , food was great , my massage was excellent service was nice . there’s nothing to do at hotel or nothing around the hotel walking distance to do or eat.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Stephanie, Gestion de l’hôtel
Greetings Imani Thank you so much for your positive feedback. We really appreciate having you with us.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Stephanie, Gestion de l’hôtel
Dear Justo Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed you stay. We look forward to welcoming you back soon
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Inviting serene property.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Stephanie, Gestion de l’hôtel
Greetings Jecoliah Thank you so much for your recent stay and for taking the time out to leave us a review. We hope we may be able to host you again in the near future.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Stephanie, Gestion de l’hôtel
Greetings Susan Thank you so much for your recent stay and for taking the time out to leave us a review. We hope we may be able to host you again in the near future.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Main areas at the hotel doesn’t have AC, so I only felt extremely cool when I was in my room and there were a lot of bugs on those areas. I think fans can be purchase to assist with this issue. The overall stay is great, this was my only complaint.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Stephanie, Gestion de l’hôtel
Greetings Jenisa. Thank you so much for your recent stay. We want you to know we take your feedback very seriously as we aim to provide exceptional customer service. We trust we may be able to host you again in the near future.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The staff was very helpful and nice.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Keneshia Warner-Wigley, Gestion de l’hôtel
Greetings Mr. RoyThank you so much for your positive feedback. We really appreciate having you with us.
