Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 oct. 2022 sur Expedia
The service and accommodations are spectacular. And the food amazing. It was a shame for no yoga, and the kayaks and some equipment, like lighting on the pathways could be improved. Would love to see larger garden for more home sourced foods! Loved the wildlife and the organised tours were really perfect !
par un voyageur
Publié le 6 avr. 2024 sur Expedia
Endroit magique mais aucune explication sur les activites a faire et l'assistant manager Juan Carlos est specialement incompétent. Dommage d'etre dans un lieu aussi incroyable et que le service client soit aussi impersonnel et superficiel .
Commentaires de Gestion de l’hôtel
12 avr. 2024 par Sofia and Margarida, Gestion de l’hôtel
Hello Perrine,Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for the shortcomings you experienced regarding customer service and information provision.We take your feedback regarding limited information about activities and the surrounding area very seriously. We'll ensure staff are well-equipped to answer guest questions thoroughly.Your feedback will be used as a training opportunity to ensure our staff consistently provides valuable information and assistance to guests. Thank you again for your feedback. Sincerely, Sofia and Margarida.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
We loved our immersion in nature, wellness, and excellent food and service! Gorgeous and comfortable open-air accomodations in the middle of the jungle. Our family of 3 stayed for 5 nights in the Queen Rainforest treehouse. It was a bit of a hike to get to our room (fine for us, but noting for other travelers who may have limited mobility), but WOW, what a view and cool experience. We saw several monkeys, sloths, and red frogs just walking around the property. The staff took care of all of our needs -- luggage, activities, transportation, etc. The food and drinks deserve their own special category -- nearly all of the ingredients come from the onsite farm -- and are prepared to absolute perfection at each meal. I highly recommend La Loma, if you are willing to step out of the ordinary and experience something completely unique!
par un voyageur
Publié le 10 févr. 2024 sur Expedia
par un voyageur
Publié le 29 nov. 2023 sur Expedia
par un voyageur
Publié le 5 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
11 août 2023 par Familia La Loma, Gestion de l’hôtel
Thank you for this Score! Much appreciated.
par un voyageur
Publié le 18 juill. 2023 sur Expedia
Wonderful experience….exceeded my expectations!
Commentaires de Gestion de l’hôtel
20 juill. 2023 par Familia La Loma, Gestion de l’hôtel
Thank you so much for the review. We are happy you had a pleasant stay in our little jungle paradise. All the best! Hope to see you again!
par un voyageur
Publié le 14 juill. 2023 sur Expedia
My family and I had a really enjoyable stay. Friendly staff and service, great food and awesome jungle experience.
Commentaires de Gestion de l’hôtel
15 juill. 2023 par Ricardo, Gestion de l’hôtel
Dear Mr. Jonathan, Thank you for your feedback. We greatly appreciate your kind words and are thrilled that you and your family had an enjoyable stay with us. We know your kids loved the permaculture and chocolate tour. We hope these experiences created lasting memories for them.And not to forget, a special greeting from our furry friend, Scarlet! She's our friendly and playful dog who loves to wag her tail and excitedly greet our guests. She sends her woofs and can't wait to welcome you back for more fun adventures!Best regards,Familia La Loma
par un voyageur
Publié le 8 juin 2022 sur Expedia
Such a special unique experience with amazing food and staff. Stayed here three nights the first night took some getting used to the heat and bugs but fell more in love with this property each night. We crammed as many excursions in as we could and we’re able to fit almost all of them in two days. They are also very reasonably priced. Definitely a small hike to the main lodge. The bungalows are very close to the main lodge. If you like adventure and the outdoors definitely stay at la Loma.
par un voyageur
Publié le 27 juill. 2021 sur Expedia
La Loma was a beautiful escape into the jungle. The accommodations and public area were beautiful. Our host, Juan, was amazing! We enjoyed sharing meals with other visitors and our tour of the property with Mr. Kelly. Sleeping amidst the jungle overnight was a magical experience. Overall, a wonderful stay and would recommend!
