Note fondée sur 94 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hotel to recommend
Publié le 9 déc. 2023 sur HotelsGreat hotel and very central, which might be a drawback during weekends if facing the market. Can be noisy if you like the quietness (noise level going down from 10:11Pm). Excellent bedding and great service.
Swimming pool access hours are quiet extensive. Pool a little short if you want to do laps.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
par un voyageur
Publié le 13 sept. 2024 sur Hotels
par un voyageur
Publié le 29 août 2024 sur Hotels
par un voyageur
If it improves itself, will consider re-booking
Publié le 20 août 2024 sur HotelsOur first point of contact from Four Points Sheraton was Ardan, who picked us from and to the ferry terminal. He was communicative, prompt and extremely hospitable -- which helped to create a positive first & last impresssion.
Absolutely love the breakfast spread which was diverse in local offerings. Location was wonderful, easy to Gojek around. Hotel was clean and bedding was very comfortable. They thoughtfully provided ear plugs as there was a buzzling night market situated directly next to the hotel.
Would consider re-booking with the hotel for my next stay if they are able to improve on the following areas:
1) Train more staff to be more fluent in English
2) Change spa operator that is more befitting to the Sheraton/ Marriott Bonvoy branding -- Seem to have a clubbing playlist featuring Rihanna's Umbrella; wasn't equipped with a POS to support digital payment and had to rely on the hotel's POS; Spa's receptionist was not fluent in English and looked flustered when we wanted to book a 9pm slot (even though operating hours stated they closed at 12 midnight). Receptionist tried to convince us to book an earlier slot.
3) Train chefs that man all live cook stations -- e.g. For breakfast, my sunny side up was too runny. And unfortunately, due to low fluency in English, when both chefs were told to re-cook it longer, they misunderstood the request and tossed out the eggs. For Dinner BBQ, to cook thick fish fillets longer.
par un voyageur
Good hotel
Publié le 13 août 2024 sur HotelsThe hotel looks a bit small. The restaurant looks a bit plain. But the staff is nice and food also reasonable.
par un voyageur
Publié le 4 août 2024 sur Hotels
par un voyageur
Publié le 1 août 2024 sur Hotels
par un voyageur
Publié le 16 juill. 2024 sur Hotels
par un voyageur
Publié le 21 juin 2024 sur Hotels
