Note fondée sur 771 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
94 % des clients le recommandent
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
Recommandé
pour Tout le monde
par un voyageur de Singapore

Perfect weekend in a lovely Hotel

Publié le 17 avr. 2017 sur Expedia
The hotel is very close to Batam Centre Ferry Terminal: very convenient ! It is located opposite to Mega Mall where you can find everything. We were welcomed with a delicious ginger lime cocktail. The staff is extremely kind, very very helpful and smiling which is totally diferent from Singaporean behaviour. The breakfast was delicious, tasty and with a wide variety of products. I highly recommend this hotel and definitely I will visit again.
Commentaires de Gestion de l’hôtel
21 avr. 2017 par M.Mufrani , Gestion de l’hôtel
Dear Valued Guest Anissa on , We are delighted to read that you enjoy your stay with us and appreciate with special welcome drink "ginger lime " , strategic location,respectful and friendly staff. We also happy that our delicious food met your expectation. We are working towards to make your stay more enjoyable and once again thank you for recommend HARRIS Hotel to another travelers . Looking forward for welcoming you again at HARRIS Hotel Batam Center. HARRISly Yours, M.Mufrani General Manager
4 sur 5
Recommandé
pour Tout le monde
par un voyageur de Lyon

Excellent emplacement à coté des ferrys.

Publié le 13 avr. 2017 sur Expedia
Pour : L'emplacement. La propreté et le confort de la chambre.
Contre : La climatisation un peu trop bruyante. Le chemin d'accès à la piscine.
Emplacement : Centre commercial et port des ferrys pour Singapour vraiment à coté.
Emplacement idéal quand on doit prendre un ferry le lendemain. Le méga mal à coté est très pratique. Chambre propre et confortable. Pour les francophones: TV5 disponible. Personnel efficace, petit déjeuner correct amis sans jus de fruit. En revanche, la climatisation dans la chambre est bruyante. Les pudiques dont privés de piscine car, petite aberration, le portier m'a indiqué que pour accéder à la piscine, il n'y pas d'autre chemin que d'emprunter le hall d'entrée, passer devant la réception et traverser la salle du petit déjeuner.
Commentaires de Gestion de l’hôtel
21 avr. 2017 par M. Mufrani , Gestion de l’hôtel
Dear Valued Guest Alex, We do appreciate you genuine feedback related our great location which is side by side Ferry Batam Terminal and opposite Mega Mall. We also delighted to read that you enjoy our service with friendly staff. We will continuously improve upgrading our service and product for guest satisfaction. Once again thank you for your feedback and waiting forward to welcome you again at HARRIS Hotel Batam Center. HARRISly Yours, M.Mufrani General Manager
5 sur 5
par un voyageur

Publié le 10 août 2024 sur Expedia
Harris hotel should provide loquid form shampoo and conditioner separately. Please improve on the sound proof walls between rooms.
Commentaires de Gestion de l’hôtel
20 août 2024 par HARRIS Hotel Batam Center, Gestion de l’hôtel
Dear Grace,Cheers !Thank you for sharing your experience with us.Thank you for your constructive feedback regarding the amenities and sound proof that was below your expectations it was not standard of our service. We have taken your constructive feedback as a cooperative input for further improvement and have shared it with the related department to do corrective and preventive action to meet our guest satisfaction.However we are still waiting to welcome you back here on your next visit to Batam City and committed to providing you with a better stay experience. Once again, thank you for sharing your concern. Sincerely Yours,
4 sur 5
par un voyageur

Overall great hotel

Publié le 28 juill. 2024 sur Hotels
Everything is perfect except that in the morning..there is quite a bit of noise from the cleaning and people checking out.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par HARRIS Hotel Batam Center, Gestion de l’hôtel
Cheers !Thank you for sharing your experience with us.Thank you for your constructive feedback regarding the athmosfer at lobby that was below your expectations it was not standard of our service. We have taken your constructive feedback as a cooperative input for further improvement and have shared it with the related department to do corrective and preventive action to meet our guest satisfaction.However we are still waiting to welcome you back here on your next visit to Batam City and committed to providing you with a better stay experience. Once again, thank you for sharing your concern. Sincerely Yours,
3 sur 5
par un voyageur

Good location but noisy

Publié le 21 juill. 2024 sur Hotels
Rooms are not sound proof and we can hear the activities happening near the hotel. Location is convenient as its just next to the ferry terminal. Staffs are generally polite and courteous
Commentaires de Gestion de l’hôtel
26 juill. 2024 par HARRIS Hotel Batam Center, Gestion de l’hôtel
Dear Sean,Cheers !Thank you for sharing your experience with us.Thank you for your constructive feedback regarding the sound proof at room that was below your expectations it was not standard of our service. We have taken your constructive feedback as a cooperative input for further improvement and have shared it with the related department to do corrective and preventive action to meet our guest satisfaction.However we are still waiting to welcome you back here on your next visit to Batam City and committed to providing you with a better stay experience. Once again, thank you for sharing your concern. Sincerely Yours,
4 sur 5
par un voyageur

Short getaway.

Publié le 10 juill. 2024 sur Hotels
The stay was good. It could have been better. No welcome drink on arrival. Which was offered during our previous stays. Safe box was unserviceable. Electric kettle did not work properly. As this was not our first stay we felt that standard has dropped significantly.
Commentaires de Gestion de l’hôtel
11 juill. 2024 par HARRIS Hotel Batam Center, Gestion de l’hôtel
Cheers !Thank you for sharing your experience with us.Thank you for your constructive feedback regarding the service and facility that was below your expectations it was not standard of our service. We have taken your constructive feedback as a cooperative input for further improvement and have shared it with the related department to do corrective and preventive action to meet our guest satisfaction.However we are still waiting to welcome you back here on your next visit to Batam City and committed to providing you with a better stay experience. Once again, thank you for sharing your concern. Sincerely Yours,Harum Hendra WINATAGeneral Manager
5 sur 5
par un voyageur

Publié le 15 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juin 2024 par HARRIS Hotel Batam Center, Gestion de l’hôtel
Dear Wei Keong,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us. We are glad to hear that your last stay with us was able to meet your ideal expectations. Our hotel left you memorable stay experience.We are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,
5 sur 5
par un voyageur

Publié le 13 juin 2024 sur Expedia
The hotel is just a few minutes walk from ferry port. The hotel breakfast is extensive. Staff was very welcoming and friendly throughout our stay.
Commentaires de Gestion de l’hôtel
24 juin 2024 par HARRIS Hotel Batam Center, Gestion de l’hôtel
Dear Jo,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us. We are glad to hear that your last stay with us was able to meet your ideal expectations. Our hotel left you memorable stay experience.We are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,
5 sur 5
par un voyageur

Publié le 3 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juin 2024 par HARRIS Hotel Batam Center, Gestion de l’hôtel
Dear Anonymous,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us. We are glad to hear that your last stay with us was able to meet your ideal expectations. Our hotel left you memorable stay experience.We are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,
5 sur 5
par un voyageur

Publié le 26 mai 2024 sur Wotif
Across the road from Mega Mall and next to the ferry terminal
Commentaires de Gestion de l’hôtel
31 mai 2024 par HARRIS Hotel Batam Center, Gestion de l’hôtel
Dear William,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us. We are glad to hear that your last stay with us was able to meet your ideal expectations. Our location left you memorable stay experience.We are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,