Note fondée sur 181 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,5 sur 5
78 % des clients le recommandent
3,6 Propreté de la chambre
3,7 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Publié le 13 août 2024 sur Expedia
abit far from shopping centre
Commentaires de Gestion de l’hôtel
3 janv. 2025 par Neisya, Gestion de l’hôtel
Dear Neo Jia An,Thank you for staying with Nagoya Mansion Hotel & Residence and thank you for taking the time to write a review. We are very sorry that you had an unpleasant experience during your stay with us.Your constructive feedback is valuable for improving our hotel quality, we are working on it.Once again, thank you for your feedback, and looking forward to having you back at our hotel with better experience.Best Regards,Management
3 sur 5
par un voyageur

Publié le 20 juin 2024 sur Expedia
Hotel is convenient to Nagoya Shopping Centre (5-10 min walk. Room was clean. Was very frustrated with the poor internet as had to log in again almost every time I wanted to use it. Satellite TV was limited to what I was expecting. Only two elevators and at times had to wait for long periods of time to use. Limited breakfast, compared to other hotels. All in all, o.k. but not sure if want to use again.
Commentaires de Gestion de l’hôtel
3 janv. 2025 par Neisya, Gestion de l’hôtel
Dear Perry,Warm greeting from Nagoya Mansion Hotel! Thank you for sharing your constructive feedback. We will learn for your overall stay was up to your expectation, in relation to our accommodation comfort and services.Please rest assured that we are working with the relevant departments to improve on the areas highlighted. We will improve our service and take note about your feed back with the related department. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Management
3 sur 5
par un voyageur

Publié le 26 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
3 janv. 2025 par Neisya, Gestion de l’hôtel
Dear Mr. Raymond,Thank you for your review. Your feedback is greatly appreciated, and we are delighted to hear that we were able to ensure your satisfaction. It is our privilege to have had you as our guest. We look forward to welcoming you back in the future. Thank you for choosing Nagoya Mansion Hotel as your accommodation choice.
3 sur 5
par un voyageur

Publié le 13 nov. 2023 sur Expedia
Wifi is not stable connection
Commentaires de Gestion de l’hôtel
3 janv. 2025 par Neisya, Gestion de l’hôtel
Dear Zaw Maung,Thank you for your review. Your feedback is greatly appreciated, and we are delighted to hear that we were able to ensure your satisfaction. It is our privilege to have had you as our guest. We look forward to welcoming you back in the future. Thank you for choosing Nagoya Mansion Hotel as your accommodation choice.
5 sur 5
par un voyageur

Publié le 25 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
3 janv. 2025 par Neisya, Gestion de l’hôtel
Dear Mr. Yukihide,Thank you for your review. Your feedback is greatly appreciated, and we are delighted to hear that we were able to ensure your satisfaction. It is our privilege to have had you as our guest. We look forward to welcoming you back in the future. Thank you for choosing Nagoya Mansion Hotel as your accommodation choice.
1 sur 5
par un voyageur

Publié le 18 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
3 janv. 2025 par Neisya, Gestion de l’hôtel
Dear Lam hong,Thank you for staying with Nagoya Mansion Hotel & Residence and thank you for taking the time to write a review. We are very sorry that you had an unpleasant experience during your stay with us.Your constructive feedback is valuable for improving our hotel quality, we are working on it.Once again, thank you for your feedback, and looking forward to having you back at our hotel with better experience.Best Regards,Management
3 sur 5
par un voyageur

値段が安いのは魅力だけど…

Publié le 25 janv. 2023 sur Hotels
Wi-Fiが繋がりにくかったのが残念です。 エレベーターが1基故障して、1日以上止まったままで待ち時間が長く不便しました。 値段が安いので、仕方ないかー…って思いました。
Commentaires de Gestion de l’hôtel
3 janv. 2025 par Neisya, Gestion de l’hôtel
Thank you for staying with Nagoya Mansion Hotel & Residence and thank you for taking the time to write a review. We are very sorry that you had an unpleasant experience during your stay with us.Your constructive feedback is valuable for improving our hotel quality, we are working on it.Once again, thank you for your feedback, and looking forward to having you back at our hotel with better experience.Best Regards,Management
3 sur 5
par un voyageur

Publié le 5 déc. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
3 janv. 2025 par Neisya, Gestion de l’hôtel
Dear Kamsani,Thank you for your kind and informative review. Your feedback is greatly appreciated, and we are delighted to hear that we were able to ensure your satisfaction. It is our privilege to have had you as our guest. We look forward to welcoming you back in the future. Thank you for choosing Nagoya Mansion Hotel as your accommodation choice.
3 sur 5
par un voyageur

Publié le 5 sept. 2022 sur Hotels
air con not cold, in room safe can’t be used, reminded twice but nothing was done. No menu in room, didn’t bring even after reminded twice. mediocre breakfast
Commentaires de Gestion de l’hôtel
3 janv. 2025 par Neisya, Gestion de l’hôtel
Dear Mr. Didier,Thank you for staying with Nagoya Mansion Hotel & Residence and thank you for taking the time to write a review. We are very sorry that you had an unpleasant experience during your stay with us.Your constructive feedback is valuable for improving our hotel quality, we are working on it.Once again, thank you for your feedback, and looking forward to having you back at our hotel with better experience.Best Regards,Management
3 sur 5
par un voyageur

Publié le 5 sept. 2022 sur Hotels
pre arrival sent email to confirm all 6 rooms on same floor. Confirmation email sent to us. But they couldn’t give us sane floor rooms upon checkin. Very very inconvenient. Toiletries not topped up, no coffee cups no glasses. Toilet flush leaked, had to change rooms in middle of meeting !!!!
Commentaires de Gestion de l’hôtel
3 janv. 2025 par Neisya, Gestion de l’hôtel
Dear Mr. DidierThank you for staying with Nagoya Mansion Hotel & Residence and thank you for taking the time to write a review. We are very sorry that you had an unpleasant experience during your stay with us.Your constructive feedback is valuable for improving our hotel quality, we are working on it.Once again, thank you for your feedback, and looking forward to having you back at our hotel with better experience.Best Regards,Management