Note fondée sur 104 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 déc. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
31 déc. 2018 par Rudy, Gestion de l’hôtel
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager
par un voyageur
Publié le 17 juin 2024 sur Expedia
The serviced apartment is surprisingly clean and nice. Very comfortable for the family. One minor comment is the guests from serviced apartment cannot ask for towel when visiting the pool at the hotel.
Commentaires de Gestion de l’hôtel
20 juin 2024 par Zulfikar, Gestion de l’hôtel
Dear Guest,Warmest Greeting From Panbil Residence Apartment Batam,On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future.Warmest Regards,Zulfikar PulunganResidence Manager
par un voyageur
Publié le 16 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juin 2024 par Zulfikar, Gestion de l’hôtel
Dear Guest,Warmest Greeting From Panbil Residence Apartment Batam,On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future.Warmest Regards,Zulfikar PulunganResidence Manager
par un voyageur
Wonderful return 😍
Publié le 1 mai 2024 sur HotelsVisited again in 2024 with my wife after a positive solo experience in 2018. Was worried about the recent negative reviews, but everything was as positive as I remember!
Rooms were clean, the pool deck is beautiful, and the hotel staff were all very helpful and approachable! There is also a nice lemongrass theme to the smell of the whole place that I really love!
Was also pleasantly surprised to see the addition of Lia bakery, which had really awesome pastries!
Only downside is I seem to remember there were more options for lunch within the hotel 6 years ago, but I guess now there's gojek food and grab food to order delivery from, so not a big deal!
My wife and I really enjoyed our stay, and would love to come back!
Commentaires de Gestion de l’hôtel
14 mai 2024 par Zulfikar, Gestion de l’hôtel
Dear Mr. Jonathan,Warmest Greeting From Panbil Residence Apartment Batam,On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us.We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying.Delivering services and products which meet guest-expectation is our objective.We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service.We will pass this review to our team to encourage us to serve our future guests even better.I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future.Warmest Regards,ZulfikarResidence Manager
par un voyageur
Panbil Residence Serviced Apartment Batam,
Publié le 20 oct. 2023 sur Hotelsused as base before joining vessel
Commentaires de Gestion de l’hôtel
28 oct. 2023 par Cory Juliana – Asst. Guest Relation Mgr, Gestion de l’hôtel
Dear Mr or Miss Rupert, greetings from Panbil Residence Serviced Apartment Batam ! Thank you for taking time out to share your experience. All of us are delighted that could ensure a comfortable stay during your visit. Thank you again for your stay and your feedback, we look forward to welcoming you back again. Best regards.
par un voyageur
Publié le 17 sept. 2023 sur Expedia
The reception staff were exceptionally impressive with their friendly attitude and their motto “service with a smile “. They were polite answering my questions and even offered places of interest. Even the shuttle transportation driver Bagas was also very friendly and polite. Seems like the staff there were happy and this in return makes the whole environment a pleasant place to stay. The room ( a 3 bedroom apartment) were big and clean. The beds were firm without giving guests backache sleeping in it. Not all accommodation that we have stayed have such comfortable beds. Breakfast was good. Definitely if we go to Batam, we will choose to stay in Panbil service apartment again.
Commentaires de Gestion de l’hôtel
19 sept. 2023 par Cory Juliana – Asst. Guest Relation Mgr, Gestion de l’hôtel
Dear Ms. Josie, greetings from Panbil Residence Serviced Apartment Batam ! Thank you for taking time out to share your experience. All of us are delighted that could ensure a comfortable stay during your visit. Thank you again for your stay and your feedback, we look forward to welcoming you back again.
par un voyageur
Publié le 19 juill. 2023 sur Expedia
Very nice staff
Commentaires de Gestion de l’hôtel
1 août 2023 par Cory Juliana – Asst. Guest Relation Mgr, Gestion de l’hôtel
-Dear value guest, greetings from Panbil Residence Serviced Apartment Batam ! Thank you for taking time out to share your experience. All of us are delighted that could ensure a comfortable stay during your visit. Thank you again for your stay and your feedback, we look forward to welcoming you back again.
par un voyageur
Publié le 16 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2023 par Cory Juliana – Asst. Guest Relation Mgr, Gestion de l’hôtel
-Dear value guest, greetings from Panbil Residence Serviced Apartment Batam ! Thank you for taking time out to share your experience. All of us are delighted that could ensure a comfortable stay during your visit. Thank you again for your stay and your feedback, we look forward to welcoming you back again.
par un voyageur
Awesome Stay
Publié le 22 nov. 2022 sur HotelsSuperb stay - family love it so much.
Will return for next trip.
Commentaires de Gestion de l’hôtel
23 nov. 2022 par Rudy, Gestion de l’hôtel
Dear Guest,Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. We will improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you.Warmest Regards,Rudy D PraharanthoGeneral Manager
par un voyageur
Publié le 15 avr. 2022 sur Hotels
So clean, nice green view, good location between two malls and wonderful breakfast! Only its a shame that there are no some fry pans and pots to cook.
Commentaires de Gestion de l’hôtel
19 avr. 2022 par Rudy, Gestion de l’hôtel
Dear Guest,
Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. We will improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you.
Warmest Regards,
Rudy D Praharantho
General Manager
