Note fondée sur 51 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,7 sur 5
84 % des clients le recommandent
3,8 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 7 mars 2020 sur Hotels
1 sur 5
par un voyageur

網上環境照片跟現場實況相距甚遠,不建議入住

Publié le 6 févr. 2020 sur Hotels
網上環境照片跟現場實況相距甚遠,房間內傢俱、物品均破舊不堪,浴巾很骯髒,浴室備品全都沒補,也沒提供吹風機。飯店雖有免費接駁巴士,但需提早預訂,櫃檯人員不會主動說明及告知提醒。
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 24 janv. 2020 sur Expedia
4 sur 5
par un voyageur de Batam

Publié le 21 nov. 2019 sur Expedia
Provide shuttle service to Nagoya Hill Mall & BCS. Breakfast provided are very basic, only few dishes. It's opposite GO CART & abt 10mins walk to Golden Prawn Seafood Restaurant.
Commentaires de Gestion de l’hôtel
9 déc. 2019 par Reservation, Gestion de l’hôtel
Thanks for your feedback!
1 sur 5
par un voyageur

Publié le 29 oct. 2019 sur Expedia
Bad Experience… During my visit at Golden Bay Hotel dated 26 Oct 2019. Upon arriving at the hotel at 1000hrs, my friends and I was told by the concierge that there’s no room for us. The rooms were not ready due to rectification works. They should have inform us in advance about it so that we could make the necessary arrangement as not to waste our time. After an hour two of waiting, we were told that they will get us our room but we need to share rooms in order to accommodate, but we decline the offer as we have already paid our stay in full. They sent us from one hotel to another and make us look like bumbling idiots. Then they told us they got 3 rooms which is like a chalet, so we went back to Golden View hotel to view this "chalet" which is located near the swimming pool. This chalet looks like a chicken coup and smells of cow dung, it looks like someone got murdered in that chalet (yes its that bad), it was quiet and haunting, the chalet looks like it has not been occupied since Japan invaded Asian in WW2, I kid you not, there was a bed on the floor, a very musty smell and only us around and no one else!! Do we seriously look like some barn yard animals or someone looking for an outdoor adventure?? Look, if the hotel would have give us 2 or 3 weeks notice that the hotel is fully booked then maybe we could have could have planned to go somewhere else but this is not the case, who wouldn't get angry?? We were treated like idiots running here and there looking for a god
4 sur 5
par un voyageur de SG

Publié le 18 oct. 2019 sur Expedia
Provide free shuttle transport to BCS & Nogoya Mall. Walking distance to Golden Prawn Seafood Restaurant.
5 sur 5
par un voyageur

Great value hotel.

Publié le 15 oct. 2019 sur Hotels
Super friendly, helpful staff. Clean and comfortable room. Good breakfast. Highly recommended as long as you're ok taking taxis into main areas.
1 sur 5
par un voyageur

Publié le 22 juin 2019 sur Expedia
The place was listed as a 3 star but it was definitely a 1 star. Smokey, dirty ashtrays in the lobby area. A karaoke place next door that was very loud and went until 6 am. DO NOT STAY THERE!!!! Waste of money
3 sur 5
par un voyageur de singapore

Publié le 10 juin 2019 sur Expedia
water is inconsistent, you get burn. If you turn on hot, otherwise too cold
5 sur 5
par un voyageur

Publié le 1 janv. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
14 janv. 2019 par Jenny.s , Reservation , Gestion de l’hôtel
Dear Mr. Vadim , Thank you for taking time to review our property. Your comment are very much valued . We appreciate your comment regarding our hotel. Where possible, We would like to talk more about your experience. so we better understand how we can improve the quality of our property and services for you and other guest. Thank you for staying with us, and we looking forward to be able to serve you again.