Ratings based on 263 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 10, 2024 on Expedia
The staff are very helpful. We stayed for 2 nights and we throughoutly enjoy our stay at this hotel.
Comment from Hotel Management
Aug. 13, 2024 by MK, Hotel Management
Dear Mr. Kee Huat,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product, facility & service. We hope to see you again on your next visit to Batam. With kind regards, The Management
by A traveller
Posted Jun. 29, 2024 on Expedia
Walking distance from ferry terminal
Comment from Hotel Management
Jul. 1, 2024 by MK, Hotel Management
Dear Mr. Kamsan,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We're delighted to hear that you found our hotel is walking distance from Ferry Terminal. We look forward to providing you with another enjoyable stay.We hope to see you again on your next visit to Batam. With kind regards, The Management
by A traveller
Posted Jun. 22, 2024 on Hotels
No free parking and the hotel room sink water drainage was slow.
Comment from Hotel Management
Jun. 25, 2024 by Mk, Hotel Management
Dear Mr. Seah,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us. We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We sincerely apologize for any inconvenience you may have experienced during your last visit. We regret to hear that some of our facilities did not meet your expectations. Your constructive feedback will certainly be addressed to the management for our improvement.We are looking forward to welcoming you back soon.With kind regards, The Management
by A traveller
Posted May 31, 2024 on Expedia
Great hotels on the door step of the ferry terminal.
Comment from Hotel Management
Jun. 3, 2024 by MK, Hotel Management
Dear Mr. Gerald,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product, facility & service. We hope to see you again on your next visit to Batam. With kind regards, The Management
by A traveller
Posted May 4, 2024 on Hotels
Air cond was not cold at all
Comment from Hotel Management
May 7, 2024 by MK, Hotel Management
Dear Mr.Seah,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us. We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We sincerely apologize for any inconvenience you may have experienced during your last visit. We regret to hear that some of our facilities did not meet your expectations. Your constructive feedback will certainly be addressed to the management for our improvement.We are looking forward to welcoming you back soon.With kind regards, The Management
by A traveller
Posted Mar. 31, 2024 on Hotels
by A traveller
Posted Mar. 8, 2024 on Hotels
by A traveller
Posted Feb. 17, 2024 on Hotels
Room service was bad first few days
Comment from Hotel Management
Feb. 23, 2024 by MK, Hotel Management
Dear Mr. Seah,Thank you for taking the time to give us your constructive feedback on your recent stay with us.I regret to hear that some of our facilities did not meet your expectations. Your constructivefeedback will certainly be addressed to the management for our improvement. We are lookingforward to welcoming you back soon.Warm regards,Zest Harbor Bay Batam Management
by A traveller
Posted Feb. 16, 2024 on Hotels
Comment from Hotel Management
Feb. 23, 2024 by MK, Hotel Management
Dear Mr. Sam S,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your review regarding your stay at the Zest Hotel Harbour Bay, Batam. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product, facility & service. We hope to see you again on your next visit to Batam. With kind regards, The Management
by A traveller
Posted Feb. 7, 2024 on Hotels
Comment from Hotel Management
Feb. 23, 2024 by MK, Hotel Management
Dear Mrs. Nubahiyah,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your review regarding your stay at the Zest Hotel Harbour Bay, Batam. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product, facility & service. We hope to see you again on your next visit to Batam. With kind regards, The Management
