Note fondée sur 486 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,4 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 sept. 2024 sur Wotif
I would stay at Blue Lagoon again, it was tremendous waking up, walking 30metres and seeing the beach & sunset. Living conditions were perfect for a holiday park
Commentaires de Gestion de l’hôtel
27 sept. 2024 par BLBR, Gestion de l’hôtel
Hello, we're thrilled to hear you loved our holiday park; we look forward to welcoming you back on your next visit!
par un voyageur
Publié le 15 sept. 2024 sur Wotif
Our stay was awesome safe very friendly and helpful highly recommend this place
Commentaires de Gestion de l’hôtel
27 sept. 2024 par BLBR, Gestion de l’hôtel
Hello, we're glad to hear you enjoyed your stay! We look forward to welcoming you back on your next visit! :-)
par un voyageur
Publié le 13 sept. 2024 sur Expedia
It was away from road and it was lovely and quiet
We had a few thing that need fixing needed a light bulb replaced and toilet seat but they were fix very quickly.
It was clean but need to be better the fans , I wouldn’t switch them on as they where filthy . And I didn’t want all the stuff flying around. The skirting boards in the toilet were filthy and had hair in them. The shower also had a loose grate and felt very unsteady when showering .
par un voyageur
Publié le 8 sept. 2024 sur Wotif
The cabin we stayed in was in poor repair. When I brought the massive hole in the bedroom wall to the attention of the receptionist, she said she was very sorry about it, however no reports by the cleaners had been made. Someone’s not doing their job!
Major damage like this in a bedroom wall made me feel unsafe as surely someone should have known about it? It definitely needs some work as the kitchen bench had holes in the laminate and the trim around the microwave shelf was all busted off. Blinds were broken in the lounge room and I was unable to close them for privacy.
par un voyageur
Publié le 22 août 2024 sur Expedia
Cabin was very clean and comfortable. New bathroom was a nice element although some towel racks would be a welcome addition. Nice kitchen,a large TV and spacious. Nice little deck plus private BBQ. The park is always well maintained and there are signs of improvement works further enhancing the park. One to return again.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par BLBR Team, Gestion de l’hôtel
So pleased you enjoyed you time staying with us Karen. Looking forward to seeing you in the future.
par un voyageur
Publié le 19 août 2024 sur Expedia
We throughly enjoyed our stay at Blue Lagoon. We stayed at one of their beachfront units and it was amazing. You could hear the sound of the waves from the unit, private access to the beach. The amenities are well maintained and clean. We will definitely stay there again next time we visit Central Coast.
Commentaires de Gestion de l’hôtel
22 août 2024 par BLBR Team, Gestion de l’hôtel
So glad your stay with us Ribka, we appreciate you leaving us a review. Hope to see you next time!
par un voyageur
Publié le 16 août 2024 sur Wotif
Unfortunately for us we were given a 2 bedroom garden view cabin that was extremely run down and in need of a bulldozer. The first impression of the cabin was in poor condition and upon entering the cabin i was hit with a strong murky, mouldy odour which my family were unable to tolerate. The main room venetians were filthy, broken and gave little privacy. The dinted dishwasher was taped up with duck tape. The kids bunk room had an awful musky smell and was no bigger than the size of two toilet cubicles. The main room had the strongest mouldy smell, a filthy ancient looking ceiling fan with a dim light and the sliding door latch was seized and corroded. Throughout the cabin the door frames had rotting timber meeting the skirts and the floorinf was loose, noisy and old.
These cabins are well past their use by date, have well and truely deteriorated and need to be fully replaced or removed. No 'standard' or' 'base' level cabin should be this unhygienic nor reflect the price they are charged out at. If upgrades and maintenance of these cabins are on the agenda (as staff mentioned) then i would suggest they close the cabin until they do so.
The staff were able to refund the charges after i declined the option to outlay additional cost to 'upgrade' to a newer built cabin.
Pretty disappointing customers are expected to pay to holiday like this. Yuk.
Commentaires de Gestion de l’hôtel
17 août 2024 par Sam, Gestion de l’hôtel
Good morning Laura,Thank your for taking the time to send your review. I understand your concerns which have been mentioned and apologize for the inconvenience this has caused you during your stay. With weather being dull and wet on this weekend everything seemed abit dreary. This cabin is currently having some work completed so i hope that it will meet the next guests expectations. Please let me know if you had any issues receiving your refund. We hope that you may consider visiting our beautiful park again one day in the future.Thank youRegards,SamManager
par un voyageur
Publié le 10 août 2024 sur Wotif
Peaceful, easy access, friendly, serenity and simply amazing experience
Commentaires de Gestion de l’hôtel
12 août 2024 par BLBR, Gestion de l’hôtel
Thanks so much for your lovely review, we are so glad to hear you enjoyed your stay with us, and we can't wait to have you visit us again sometime soon! :-)
par un voyageur
Publié le 10 août 2024 sur Lastminute
I called up for a late check in and was sent all the details I need through text. Welcome pack left in the box for me to collect and it even had a map which was marked exactly where I had to go to get to my cabin. Very hassle free after a 9 hour drive. Excellent thank you.
Commentaires de Gestion de l’hôtel
12 août 2024 par BLBR, Gestion de l’hôtel
Glad to hear everything went smoothly with your stay; we hope to welcome you back to the park again one day soon! :-)
par un voyageur
Publié le 3 août 2024 sur Expedia
Great location. comfortable and clean cabin.
Commentaires de Gestion de l’hôtel
4 août 2024 par BLBR Team, Gestion de l’hôtel
So pleased you've enjoyed what we have offer. Hope to see you again Peter
