Note fondée sur 381 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Loin de tout, vétuste, aucun service, déjeuner continental = Frootloops et gaufres en poudre pleine de sucre, pas de fruit ni de jus. Aucun employé a l'accueil. Nous suggèrent des restos qui sont fermés. L'endroit où aller pour une seule nuit si vous êtes mal pris. Donne l'impression du resort du film Shining
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Manager, Gestion de l’hôtel
Hello Nathalie,We're sorry to hear about your experience. We strive to provide a variety of breakfast options, although it seems we missed the mark during your stay. Please know that guest satisfaction is our priority, and we will address the issues mentioned to enhance future stays. Your feedback is valuable to us for continuous improvement.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Hair hanging from ceiling in shower, hand towel with brown stain.
Room was quiet with good tv and wifi.
Ok but beyond prime time.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello Leroy,We appreciate your feedback regarding your recent stay. We are pleased to hear you enjoyed the quiet room and amenities like TV and WiFi. Your comments about the cleanliness have been noted for our team's review and improvement. Thank you for sharing your experience with us.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
The building exterior needs work: replace the sign on the roof (missing entirely), add some greenery, maybe paint, etc. Rooms were very nice. Only other comment: the breakfast was not up to Quality Inn standards.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We appreciate your feedback on both the exterior and room quality of our hotel. Your input on the breakfast is valued as we strive to meet all guests' expectations. Please know that your concerns will be shared with the appropriate teams for review and further action.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
The bed did not have fresh linen, changed room, bed looked cleaned.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello Cecilia, Thank you for taking the time to share your feedback with us. We appreciate knowing about your room change experience. Our team strives to provide a clean and comfortable environment for all our guests, and we regret any inconvenience you encountered. Your comments will be shared with the relevant departments for review and improvement purposes.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Thanks
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Carlos,We appreciate you taking the time to share your feedback with us. We regret to hear about the challenges you faced during your stay and assure you that we will address these issues accordingly. Your comments are valuable to us as they help us improve our services for future guests.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Dear Guest, We're sorry to hear that your stay did not meet your expectations. Please feel free to reach out to us directly with any specific feedback you may have so we can address your concerns and improve our services for future guests.
par un voyageur de New London
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Manager, Gestion de l’hôtel
Hello Youness, We appreciate you choosing our hotel for your stay and we are glad you had a positive experience. We hope to welcome you back soon for another enjoyable visit!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Nothing unique.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Barb,We appreciate your feedback and will take it into consideration for future improvements. Thank you for sharing your thoughts with us.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Deborah,We appreciate you choosing our hotel for your stay. If there are any specific areas you feel we could improve upon, please do not hesitate to contact us directly so we can address them accordingly.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Room wasn’t clean. Towels we worn and dirty. The rest of the property needs a good cleaning as well.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Steven,We appreciate your feedback and regret to learn about your recent experience. We will address this matter immediately to uphold our high standards of cleanliness and service. The comfort and satisfaction of our guests are our top priorities.
