Note fondée sur 561 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 déc. 2022 sur Expedia
Accueil chaleureux, très bon service. Un plus d'avoir le restaurant " The Elder" à côté.
J'ai adoré la déco, on s'y sent bien. Merci!
Commentaires de Gestion de l’hôtel
23 déc. 2022 par Hotel Indigo Bath Team, Gestion de l’hôtel
Dear Nathalie,Thank you for taking the time to review your recent stay. I am so pleased to see that you enjoyed your time with us and I will be sure to pass your feedback on to the team in The Elder also, who I'm sure will be thrilled. We hope to welcome you back to the hotel again soon. Kind Regards, Team Hotel Indigo Bath
par un voyageur
Publié le 11 sept. 2022 sur Expedia
C’est très bien situé. Le restaurant y est vraiment très bien. Chambre propre , belle décoration et confortable.
Commentaires de Gestion de l’hôtel
12 sept. 2022 par Gerda, Gestion de l’hôtel
Dear Marie-Josee,Thank you for reviewing your visit at the Hotel Indigo Bath.We are proud to see that you have enjoyed your stay with us!Thank you for your kind feedback.Kind Regards,Team Hotel Indigo Bath
par un voyageur
Publié le 4 août 2024 sur Expedia
The property felt centrally located, we could walk to several places in this wonderful city which was absolutely amazing. The room was a decent size, speakers from the TV in the bathroom was a nice touch since the Olympics was on.
During our stay, the fire alarm went off and we had to evacuate fairly early in the morning, some people ran out in their bathrobes with a towel around their head. We ordered room service, we were told we could not get a cup of coffee through room service due to health and safety reasons. The breakfast took an hour and forty minutes to arrive. By then I had been to starbucks at the train station to by the coffee, and got a muffin. They waived the charges for the room service breakfast due t the delay, we didn't eat it because it came with two boiled eggs (which we didn't order because my fiance is vegan). They were very nice at checkout, and we really enjoyed this beautiful city.
Commentaires de Gestion de l’hôtel
8 août 2024 par Philip, Duty Manager, Gestion de l’hôtel
Dear Ronnie, Many thanks for leaving us such a considerate and helpful review. I very much appreciate that your stay could have been more memorable. I do hope that you will visit us again. I have shared the feedback regarding the room service with my colleagues. Warm regards Philip, Duty Manager
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Lovely stay at the Indigo. It was one of the hottest days of the year and unfortunately the air conditioning just wasn’t up to scratch in the room so made it tricky to sleep. Comfy beds though and really nice and friendly staff all round.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par James A, Gestion de l’hôtel
Good afternoon Susan,Thank you so much for taking the time to leave us a review. We really appreciate it and are so glad you had a lovely stay. We are sorry your sleep was disrupted by the heat and I shall pass the feedback about the air-conditioning onto the maintenance team, thank you for making us aware.I am pleased you found the beds comfy and the staff were friendly as ever.Thank you again and we hope to see you again soon,Warmest regards,James AHotel Indigo Bath Team
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Philip Duty Manager, Gestion de l’hôtel
Dear Kathryn, Many thanks for taking the time to review your stay with us. We appreciate your high score. Please do visit us again. Kind regards
par un voyageur
Publié le 26 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par James A, Gestion de l’hôtel
Good afternoon, Thank you for staying with us and taking the time to leave a score. We are sorry to see it is not reflective of a great stay and if you would like to provide more feedback we would really appreciate it.Warmest regards,James AThe Hotel Indigo Bath Team
par un voyageur
Publié le 26 juill. 2024 sur Expedia
The location and the decor of the hotel are excellent. The staff is okay. I wish they had been more hospitable.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Philip Bailey Duty Manager , Gestion de l’hôtel
Dear SylvieThankyou for your review of your recent stay. I sincerely apologise for not meeting your expectations with our hospitality. I shall share the feedback with my colleagues as we do not wish any guest to feel this way. I do hope that you will stay with us again. Please let us know via Expedia if you do plan to stay again. Kind regards Philip Bailey Duty Manager
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Great time
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Philip Bailey Night Duty Manager , Gestion de l’hôtel
Dear Ainsley, many thanks for taking the time to review your stay with us. I hope to see you again in the near future Kind regards Philip
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Philip Bailey, Gestion de l’hôtel
Dear John, We are very glad that you felt your stay was exceptional, here with us at Hotel Indigo Bath. We look forward to seeing you again. Kind regards Philip , Night Duty Manager
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Reception, Gestion de l’hôtel
Dear MichaelMany thanks for taking the time to review your recent stay. We appreciate your feedback. If there is anything at all we can help with, leave us a message via Expedia . Kind regards Reception
