Note fondée sur 378 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,6 Service et personnel
4,2 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de St Germain
Publié le 25 août 2024 sur Expedia
Old hotel with great service. However our quite large room had huge humidity trouble... everything was wet and slightly uncomfortable in there. Not the best considering the price but not that bad too
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Lisa , Gestion de l’hôtel
Hey, Jessy! Thank you so much for rating us. As per the feedback, we can see that you are not completely satisfied with our services, we have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Lisa
par un voyageur
Publié le 13 juill. 2024 sur Expedia
Very dirty, mold in the shower, All carpets are dirty, paper wall coming off in two rooms I saw, curtains falling, mattress not comfortable, garden is sad, felt like leaving when I came in.
par un voyageur
Publié le 10 août 2022 sur Expedia
Bel environnement un peu isolé en bordure de Bath. Chambres un peu vieillottes, très Jane Austen.
Excellent petit déjeuner, très copieux. Personnel aimable.
Commentaires de Gestion de l’hôtel
19 août 2022 par Ammy, Gestion de l’hôtel
Bonjour, Nicolas ! Merci d'avoir partagé votre expérience et vos précieux commentaires avec nous. Nous ferons de notre mieux pour vous faire vivre une expérience inoubliable lors de votre prochain séjour. Salutations, Amelia.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
The manager was very accommodating when we arrived late. No fuss.Beautiful period room.
Perhaps some areas of tiredness in the room. Like the carpet but it was clean and the bed was very comfortable.
Fantastic view.
Short distance from the bus stop. Free parking.
Commentaires de Gestion de l’hôtel
9 nov. 2024 par Lisa, Gestion de l’hôtel
Hi, Fiona! Thank you very much for your wonderful rating. When we see visitors enjoying our services, it gives us tremendous satisfaction. Keep allowing us to host you and we will make every effort to keep this smile forever. Regards, Lisa
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Good location outside of city with bus stop right outside. The free car park is a bonus..Hotel is OK but tired in places and the breakfast was basic.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your feedback with us. We appreciate your positive comments about our hotel's location and the convenience of a bus stop right outside. We're glad to hear that you found the free car park to be a bonus.
We apologize for any inconvenience caused by parts of the hotel appearing tired. We continuously strive to maintain the upkeep of our properties for the comfort of our guests, and we appreciate your understanding.
Regarding the breakfast, we apologize if it didn't meet your expectations. We value your feedback and will take it into consideration to improve our offerings.
If you have any further concerns or need assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com. Our team would be more than happy to assist you.
Thank you once again for choosing to stay with us. We hope to have the opportunity to serve you better in the future.
Warm regards,
Team OYO
par un voyageur
Publié le 23 sept. 2024 sur Expedia
par un voyageur
Publié le 13 sept. 2024 sur Hotels
I had a good stay The twin rooms are small but better than nothing Staff are very friendly
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Lisa, Gestion de l’hôtel
Thank you so very much, Kelly! Delighted to know you admired our services. Please give us another opportunity to serve you again. Regards, Lisa
par un voyageur
Nice Hotel
Publié le 11 sept. 2024 sur HotelsIt was a bit far away from the center but we took the bus so no problem. It was historical builduing and we like the place.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for choosing OYO and sharing your valuable feedback. We're delighted to hear that you enjoyed your stay at our hotel. The historic building and its location have a unique charm indeed. Although it was a bit far from the city center, we're glad that taking the bus was convenient for you.
If there's anything else we can assist you with, please feel free to reach out to us at guestsupport.na@oyorooms.com. We hope to welcome you back soon!
Warm regards,
Team OYO
par un voyageur
Publié le 9 sept. 2024 sur Hotels
A very lovely period hotel set amongst a beautiful garden. Convenient for trips around the Bath area without the worry of parking in central Bath when you return. Just under a 2 mile walk to Roman Baths, but there are other sights not much more than a mile away, and there is a nice walk in via the the canal to the centre.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for your lovely review! We're glad to hear that you enjoyed your stay at our period hotel and appreciated the beautiful garden. We're also pleased to know that our location made it convenient for your trips around the Bath area, without the worry of parking in central Bath. The Roman Baths and other sights are within a manageable distance, and the walk through the canal sounds delightful.
If you need any further assistance or have any other queries, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Best Regards,
Team OYO
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your feedback. We apologize for any inconvenience you may have experienced during your stay. We strive to provide a comfortable and enjoyable experience for all our guests, and your feedback helps us improve. If there is anything specific you would like us to address, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Best regards,
Team OYO
