Note fondée sur 76 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,3 Service et personnel
3,2 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Expedia
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Lisa, Gestion de l’hôtel
Hi, Kostadin! We regret the unpleasant experience you had with us. We are continuously working on improving our services and we assure you that your next visit will be awesome. Regards, Lisa
par un voyageur
Dated but perfectly comfortable
Publié le 25 août 2024 sur HotelsRoom was a bit dated but very comfortable and was perfect for a nights stay in Bath for work. Would stay here again, pretty good for the price and super close to town!!
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Lisa, Gestion de l’hôtel
Hi, Guest! We regret the unpleasant experience you had with us. We are continuously working on improving our services and we assure you that your next visit will be awesome. Regards, Lisa
par un voyageur
Publié le 17 août 2024 sur Expedia
The staff were excellent, great communication and the check-in process was smooth. You are given your room key and a code for the front door, which is great. A fairly good location, around a 15-20 walk from Bath Spa station. Ideal for my trip to see a band at The Forum. A basic self-service breakfast is included. However the room itself was a little shabby and needs updating. It did not quite meet my expectations as per the photos on the website. Personally I would be reasonably happy to stay again, but I wouldn’t take my wife there.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Lisa , Gestion de l’hôtel
Hey, Andy! Thank you so much for rating us. As per the feedback, we can see that you are not completely satisfied with our services, we have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Lisa
par un voyageur
Publié le 27 juill. 2024 sur Expedia
par un voyageur
Publié le 18 juill. 2024 sur Expedia
par un voyageur
Publié le 29 juin 2024 sur Hotels
par un voyageur
Publié le 22 juin 2024 sur Hotels
Interesting experience! Great location and value for Central Bath - both the room and parking. Would have given more stars except for these niggles:
Tried to book parking in advance and as other reviews say got nowhere… On arrival we were early for check-in but called the mobile number provided at the hotel, arranged parking and room key so all ok (we thought…) , then
a slight hiccup getting in at end of our evening but was quickly sorted when I messaged and was sent a very helpful video! (note: would have been good to have had this on arrival!)
Would book again 👍
par un voyageur
Publié le 1 juin 2024 sur Expedia
Please don’t stay here
We were given a back room on a dirty yard .
The owners were rude when I drew their attention to disgusting area, entrance and room
They agreed a full refund but threatened to call the police on me and my 90 year old Mother if we didn’t leave immediately!!
Unbelievable….
par un voyageur
Don't stay here
Publié le 26 mai 2024 sur HotelsKnew it was going to be bad as they never answered my message to book parking. Tried the call centre and they were useless said you have to book the parking when you get to the hotel even though they only have 2 spaces available. There is a public car park around the back but it was a busy Saturday and the car park was full with lots of angry drivers just going round and round waiting for spaces so I advise to come on the train. Got to the front door and found a note stuck to door asking you to ring to check in. An unfriendly unapologetic woman with a crying baby answered and said you have to use a code on an electronic keypad that was too high for me to see clearly and had the sun shining on it so hard to see the numbers. Once inside there is another sign that says no breakfast because the kitchen is being refurbed. Upstairs we entered the room to find it in darkness because the cord was broken on the roman blind so you couldn't raise it. Lamps over the bed were broken and if you sit up in bed you knock your head on them. Room was very basic, tiny tv and lots of marks on the walls and headboard. Shower over bath was next to a window with no blind so I was not happy to use it as neighbours would see you through the not very private privacy glass. Noisy floorboards and you could hear other people coughing, chatting and using the toilet. The whole place needs some attention to detail as it was scruffy from the pavement up. Steep steps at front. I would not stay here again.
