Note fondée sur 58 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,7 Service et personnel
4,8 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 juin 2024 par Tyronne Bastiyan, Gestion de l’hôtel
Dear Maeva,Dear Sir/Madam, Thank you so much for your outstanding review and the perfect 5 out of 5 marks on Expedia.com! We are thrilled to hear that you had such a wonderful experience at Sandies Bathala. Your kind words mean a lot to us, and we're delighted to know that you enjoyed your stay. Our team strives to provide exceptional service, and it’s rewarding to see our efforts reflected in your feedback. We look forward to welcoming you back to our beautiful island soon. Sunny Greetings from Sandies Bathala Team!
par un voyageur
Publié le 15 déc. 2021 sur Expedia
L’hydravion a été réservé par l’hôtel, les horaires étaient parfaits. Chambre dispo avant l’heure d’arrivée et après l’heure de départ pour profiter plus longtemps. Nous y avons bien mangé. La chambre était propre, le ménage fait 2x dans la journée (sympa pour le sable). Hôtel très calme, une bulle hors du temps, parfait pour se reposer
Commentaires de Gestion de l’hôtel
16 déc. 2021 par Rainer, Gestion de l’hôtel
Dear Marion,
Thank you for choosing to spend your holiday at Sandies Bathala Maldives and for taking the time to let us know how much you have enjoyed it.
Your compliments are very much appreciated and we are glad you have thoroughly enjoyed our resort and in particular the natural charm of our beautiful Island and the impeccable guest service. My team and I always try our very best to exceed the expectations of our guests and it certainly puts a smile on my face to know that you have had a wonderful stay.
We hope to welcome you back for another memorable holiday on the shores of Bathala.
Sunny greetings
Rainer Steinhilber
General Manager
par un voyageur
Publié le 11 nov. 2021 sur Expedia
Île à échelle humaine , les beach villas plus s’il vous plaît d’aménagement à l’intérieur. Un canapé ou 2 fauteuils et une table basse , des tiroirs de rangement . Il n’y a pas de télévision aussi .Un mini réfrigérateur est en place mais ne refroidi pas , les bouteilles en verres rentrent à peine dedans , des bouteilles d’eau en verre de format plus petit seraient utiles.Il y a un siège qui ne sert à rien si ce n’est en décoration. Vraiment la chambre n’est pas fonctionnelle. Il y a une très mauvaise connexion internet. De plus il faut constamment rentrer son identifiant pour devoir l’utiliser. On peut avoir une meilleure connexion mais elle est payante (!) jamais vu ça sur les maldives .. si ce n’est il y a 16 ans (!) Pour ce qui concerne la plage , il y a des chaises longues pour chaque villa . Les chaises ne sont pas remises à leur place par le personnel quand vous les laissez sur la plage , ou qu’il pleut . Les autres touristes vous embarquent vos chaises et votre table à l’occasion … on est bien dans un 4 étoiles .Les water villas sont beaucoup plus spacieuses, nous avons bien aimé l’espace de cette chambre . Dans la salle de bain , un séparateur à été mis en place entre la douche et le toilette . Celui ci est beaucoup trop court , il y a de l’eau partout. un rail aurait été bien plus judicieux. Deux points négatifs : le plancher extérieur vous noircit les pieds. Attention au drap blancs! Accès océan peu pratique et douloureux à la plante des pieds.
Commentaires de Gestion de l’hôtel
13 nov. 2021 par Rainer, Gestion de l’hôtel
Dear Arnaud,
Thank you very much for taking your precious time to write this review of your holiday with us at Sandies Bathala Maldives!
It is our pleasure to read your overall satisfaction about your holiday with us and we appreciate your positive rating. We are delighted that you have enjoyed a wonderful holiday and I have noted down your welcomed suggestions for further improvements on our services.
In fact we are currently in discussions with another internet provider in order to extend our bandwidth so that we will be able to offer better and faster internet soon.
Our dedicated team always aim to provide friendly and attentive hospitality, without being intrusive, so that our guests enjoy the privacy and intimacy of our stunning Maldives paradise.
We do hope that we will have the chance to welcome you back again one day to the shores of Bathala.
Sunny greetings
Rainer Steinhilber
General Manager
par un voyageur
Publié le 2 nov. 2021 sur Expedia
Très belle villa sur eau. Très spacieuse . Pas de télévision.
Toute fois le lit aurait du être placé face à l’océan afin d’admirer la vue . Salle de bain correcte. Une douche à ciel ouvert aurait était mieux . La vitre n’est pas assez longue quand vous vous douchez , il y a de l’eau partout … un rail aurait été préférable. Sinon tout est beau .
Les villas plage sont très très simple , peu de rangement , pas très fonctionnel a vrai dire . Pas de canapé, et pas de télévision comme sur les water villa ,
Repas très bons mais rien de fou .
Équipe de plongée j’en sympathique.
L’arrivée d’un Tour opérateur sur l’île afin de proposer des activités n’est pas envisageable à notre goût. Se faire racoler pour tel ou tel chose est vraiment désagréable.
Commentaires de Gestion de l’hôtel
4 nov. 2021 par Rainer, Gestion de l’hôtel
Dear Arnaud,
Thank you very much for taking your precious time to write this review of your holiday with us at Sandies Bathala Maldives!
It is our pleasure to read your kind compliments and we appreciate your positive rating. We are delighted that you have enjoyed a wonderful holiday and I have noted down your welcomed suggestions for further improvements on our services.
Our dedicated team always aim to provide friendly and attentive hospitality, without being intrusive, so that our guests enjoy the privacy and intimacy of our stunning Maldives paradise.
We do hope that we will have the chance to welcome you back again one day to the shores of Bathala.
Sunny greetings
Rainer Steinhilber
General Manager
par un voyageur
Publié le 30 oct. 2021 sur Expedia
Commentaires de Gestion de l’hôtel
31 oct. 2021 par General Manager, Gestion de l’hôtel
Dear Ahmed,
thank you for your positive rating about your stay with us at Sandies Bathala Maldives. We are delighted that you have enjoyed your holiday at our paradise island and we hope to welcome you back again one day to our shores.
Sunny greetings
Rainer Steinhilber
General Manager
par un voyageur
Publié le 30 août 2021 sur Expedia
Le cadre et le personnel ont été au petit soin... La villa sur piloti était juste magnifique propre un vrai Havre de paix
Commentaires de Gestion de l’hôtel
31 août 2021 par Rainer, Gestion de l’hôtel
Dear Mahmoud,
Thank you for taking the time to review your recent stay at Sandies Bathala Maldives.
Your strong recommendation means a lot to us and I am delighted that you were able to leave the resort with such a positive and lasting impression.
We hope to welcome you back again to our shores at Bathala.
Sunny greetings
Rainer Steinhilber
General Manager
par un voyageur
Little piece of Paradise!
Publié le 30 juill. 2024 sur HotelsMy stay at this stunning Maldives resort was truly exceptional. From the moment we arrived, the fantastic team made us feel welcome and ensured our experience was unforgettable. The resort offers great activities and affordable excursions, with highlights including incredible snorkeling right off the island. We encountered a vibrant array of marine life including turtles, sharks, angel rays, and beautifully reconstructed coral reefs.
Dining at the resort was a delightful experience, with high-quality food that catered to various tastes. Each meal was a culinary adventure, showcasing the best of local and international cuisines.
if I had to mention a couple of areas for improvement. I would suggest adding fans at the pool table area to enhance comfort. Additionally, while the food was outstanding, the desserts tended to be overly sweet. A bit more balance in the sweetness would elevate the dining experience to perfection.
Despite these minor points, our stay was magical. The natural beauty, attentive staff, and variety of activities made it a perfect getaway.
Thank you for an amazing time in this little piece of paradise!
Commentaires de Gestion de l’hôtel
1 août 2024 par Tyronne Bastiyan , Gestion de l’hôtel
Dear Mr. Jean-Michel,Thank you so much for your detailed and glowing review on Expedia! We are thrilled to hear that your stay at Sandies Bathala was truly exceptional and that you felt welcomed and well taken care of from the moment you arrived.We are delighted that you enjoyed our activities and excursions, especially the incredible snorkeling experiences where you encountered such a vibrant array of marine life. It's also wonderful to hear that dining at the resort was a delightful culinary adventure for you, with our high-quality food catering to various tastes.We truly appreciate your constructive feedback regarding the fans at the pool table area and the sweetness of the desserts. Your suggestions are valuable to us, and we will certainly consider them as we continue to enhance our guests' comfort and dining experience.It's heartening to know that despite these minor points, your stay was magical, and that the natural beauty, attentive staff, and variety of activities made it a perfect getaway. We are so grateful for your kind words and will be sure to share your feedback with our team.Thank you once again for choosing our little piece of paradise, and we look forward to welcoming you back for another amazing stay!Sunny Greetings from Sandies Bathala Team!
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Tutto è ben curato, la gentilezza del personale il punto forte. Isola molto bella, piccola e girabile a piedi
Commentaires de Gestion de l’hôtel
1 août 2024 par Tyronne Bastiyan , Gestion de l’hôtel
Dear Mr. Federico,Thank you for taking the time to share your wonderful review on Expedia. We are delighted to hear that you had such a positive experience during your stay with us.We are particularly pleased to know that you appreciated the care and attention we put into our resort and that the kindness of our staff made a strong impression on you. Our team works hard to ensure every guest feels welcome and well taken care of. It's also great to hear that you found our island beautiful, small, and easily accessible on foot. We are glad you enjoyed exploring our little piece of paradise.Thank you once again for your kind words. We hope to have the pleasure of welcoming you back for another memorable stay. Sunny Greetings from Sandies Bathala Team!
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Tyronne Bastiyan , Gestion de l’hôtel
Dear Ms. Charlotte,Thank you so much for your perfect 10 out of 10 rating on Expedia! We are thrilled to hear that you had such a wonderful experience during your stay with us in Bathala.Your high praise means the world to our team, and we are delighted that we could make your stay truly memorable. We strive to provide exceptional service and create unforgettable experiences for our guests, and your feedback is a testament to our efforts.We look forward to welcoming you back for another fantastic stay in the future. Thank you once again for choosing our resort and for your kind words!
par un voyageur
Publié le 13 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Tyronne Bastiyan , Gestion de l’hôtel
Dear Mr. Abdelkader,Thank you for sharing your feedback on Expedia. It was our pleasure to host you in beautiful Bathala. We sincerely apologize for any inconvenience you experienced during your stay at Sandies Bathala Resort. Regarding the green tax fees, these are mandated by the Maldivian government and should have been included in your booking confirmation from Expedia. We apologize for any confusion and will work with Expedia to ensure this information is clearly communicated to future guests.We appreciate your comments about the TV in public areas and in the rooms. We will review our listings and make necessary updates to ensure accurate information is provided. Your feedback is invaluable in helping us improve our services. Regarding laundry services, we apologize for any misunderstanding. Our goal is to provide clear information about what is included in our services. We will address this with our team to prevent future occurrences. If you have any further questions or need assistance, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back and provide a more enjoyable experience. Greetings from Sandies Bathala Team!
