Note fondée sur 391 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 juill. 2024 sur Hotels
Hôtel dans les standards habituels. le seul bémol est le petit dejeuner qui devient de plus en plus simple. Dommage
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Manager, Gestion de l’hôtel
Hello Guy, Nous vous remercions d'avoir pris le temps de partager votre exprience avec nous. Votre feedback concernant le petit-djeuner est important pour nous, nous le transmettrons aux quipes concernes pour amliorer notre service. Merci encore pour vos commentaires constructifs.
par un voyageur de Levis
Publié le 28 mars 2024 sur Expedia
Très bon hôtel, bon rapport qualité prix..un peu en retrait de tout mais correct, matelas et oreiller confortable. Gentil monsieur à la reception.
Système de chauffage/ climatisant un peu bruyant, même si fermé sur thermostat mural, il vire toujours, lumière de lit trop forte.Déjeuner correct.
Commentaires de Gestion de l’hôtel
29 mars 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Nicole,Thank you for taking the time to provide feedback on your recent stay at our hotel. We appreciate your positive comments and are glad to hear that you found it to be a good value for money.We're pleased to know that you found the mattress and pillows comfortable, and we're happy that our reception staff provided you with excellent service. We will be sure to pass along your kind words to the gentleman you mentioned.We apologize for any inconvenience caused by the noise from the heating/air conditioning system. We understand that a peaceful environment is important for our guests' comfort, and we will look into this matter to ensure that any noise issues are addressed.We appreciate your feedback regarding the brightness of the bed light. Your input is valuable to us, and we will take it into consideration for future improvements to enhance the lighting options in our rooms.It's great to hear that you enjoyed our breakfast offerings. We strive to provide a satisfying start to the day for our guests, and we're glad that it met your expectations.Thank you once again for your feedback. We appreciate your business and hope to have the opportunity to welcome you back for another pleasant stay in the future.
par un voyageur
Bonne étape
Publié le 19 sept. 2023 sur HotelsCommentaires de Gestion de l’hôtel
22 sept. 2023 par Guest Relations Management, Gestion de l’hôtel
Hi Jean, Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.
par un voyageur
Publié le 17 sept. 2024
The doors were locked The desk clerk hesitated for us to bring our luggage through the front entrance. The breakfast offered was very meager. Not much to choose from. The stay was not worth what we paid.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Lillia,Thank you for taking the time to share your experience with us. We truly value your feedback, as it helps us improve our services.We apologize for any inconvenience you faced during your stay, particularly regarding the locked doors and limited breakfast options. Your comments will be shared with our team to ensure we address these issues promptly.We strive to provide a welcoming and comfortable environment for all our guests, and we’re sorry to hear we fell short in your case. If you decide to stay with us again, please let us know, and we will do our best to make your next experience much better.Thank you again for your input, and we hope to have the opportunity to serve you in the future.
par un voyageur
Publié le 18 août 2024 sur Expedia
Nice and clean
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello Mike,Thank you for highlighting our efforts to maintain a high standard of cleanliness at our hotel. Your feedback is greatly appreciated as we strive to provide a comfortable stay for all our guests. Please feel free to share more details of your experience with the management team for further improvement.
par un voyageur
Publié le 17 août 2024 sur Hotels
Friendly and comfortable. I left my very expensive headphones and they packed them and held them safe until UPS could pick up. Rooms very clean. Will stay again next time I’m in Baton Rouge area.
Commentaires de Gestion de l’hôtel
17 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Mary E,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
par un voyageur
Publié le 15 août 2024 sur Expedia
I love that your hotel was super clean, and the room was amazing. Thank you for a great stay
Commentaires de Gestion de l’hôtel
16 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi John,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Russell,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
par un voyageur
Publié le 12 août 2024 sur Expedia
Excelente y
Commentaires de Gestion de l’hôtel
13 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Cristina,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Brian,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.
