Ratings based on 311 Guest Reviews
Hear it directly from our travellers
3.2 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Dec. 14, 2024
Everything was nice, but I feel that the bathroom could have been cleaner.
Comment from Hotel Management
Dec. 16, 2024 by General Manager, Hotel Management
Thank you for taking the time to share your feedback with us. We are pleased to hear that everything was nice, please accept our sincere apology for the inconvenience caused for not meeting your expectations with our bathroom. We value your feedback and will use it to improve our guest experience.
by A traveller
Posted Nov. 10, 2024
Comment from Hotel Management
Nov. 13, 2024 by General Manager, Hotel Management
Thank you for sharing your feedback with us. We appreciate your business.
by A traveller from McKinney
Posted Nov. 9, 2024
Comment from Hotel Management
Nov. 13, 2024 by General Manager, Hotel Management
Thank you for taking the time to share your feedback with us. We are very happy to hear that you enjoyed your stay.
by A traveller
Posted Sep. 19, 2024 on Expedia
All the room ac’s drain out on the walkways and you have to walk through that. I paid $75 to take my dog and had to carry her in and out every time I walked her due to this unsanitary condition. I should be refunded that! Also I was told I would have a senior discount and didn’t get that or my final receipt!
by A traveller
Posted Sep. 16, 2024 on Expedia
Comment from Hotel Management
Sep. 16, 2024 by General Manager, Hotel Management
Thank you for taking the time to share your feedback with us. Please accept our sincere apology for the inconvenience caused to you for not meeting your expectations. We value your feedback and will share it with our team.
by A traveller
Posted Sep. 16, 2024 on Expedia
Room was nice, but looked like it needed some painting. Otherwise very welcoming.
Comment from Hotel Management
Sep. 16, 2024 by General Manager, Hotel Management
Thank you for taking the time share your feedback with us. We are please to hear that the room was nice and very welcoming.
by A traveller
Posted Sep. 13, 2024 on Hotels
The bathroom could and some areas wasn’t clean
Comment from Hotel Management
Sep. 13, 2024 by General Manager, Hotel Management
Thank you for taking the time to share your feedback with us. Please accept our sincere apologies for the inconvenience caused to you for not meeting your expectations with the cleanliness of the hotel. We value your feedback and will share it with the team as we continue to improve our guest experience.
by A traveller
Posted Sep. 13, 2024
No towels
No linens for pull out bed
Old old old
Comment from Hotel Management
Sep. 13, 2024 by General Manager, Hotel Management
Thank you for taking the time to share your feedback with us. Please accept our sincere apologies for the inconvenience caused to you for not having towels or linen for the pull-out sofa bed. We value your feedback and will share with the team.
by A traveller
Posted Sep. 13, 2024 on Expedia
It looks good on outside, but inside conditions are poor.
Comment from Hotel Management
Sep. 13, 2024 by General Manager, Hotel Management
Thank you for taking the time to share your feedback with us. Please accept our sincere apologies for the inconvenience caused to by not meeting your expectations. We value your feedback and will share it with our team so that we can improve our guest experience.
by A traveller
Posted Sep. 12, 2024 on Expedia
It was a fair place to stay
Comment from Hotel Management
Sep. 13, 2024 by General Manager, Hotel Management
Thank you for taking the time to share your feedback with us. We value your feedback and will use it to improve our guest experience
