Note fondée sur 259 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 août 2024 sur Hotels
Hôtel très confortable.
par un voyageur
Propre et confortable
Publié le 23 avr. 2023 sur HotelsTrès bel hôtel propre, confortable et bien situé. Points négatifs odeur persistante de nourriture dans les chambres et mauvaise insonorisation…on entend les bruits des chambres voisines.
par un voyageur
Sous classé, incroyable !
Publié le 30 mars 2023 sur HotelsChambre réservé par Hotels.com, on arrive et ils nous disent que notre chambre n'est pas disponible. On sera sous classé une nuit, puis changement de chambre pour terminer notre séjour dans la chambre réservée. Accueil nul.
Après tout se passera bien, avec un bon petit déjeuner.
par un voyageur
Publié le 11 août 2024 sur Hotels
I have stayed in this property multiple times. And Booked the same room multiple times. I have NEVER been placed in a room without a Kitchenette. I have very strict Dietary restrictions and chose this property for that reason. I have booked the King room several times, but THIS time, when i checked in, I was placed in a non updated room near the staircase on the 5th floor that had no kitchenette of any kind. Standard hotel fridge and microwave. When I asked about it, I was told very curt and rudely that "You selected a room without one". EVERY listing on Hotels.com has one for this property on the photos. If I could give 0 stars I would. I intend to leave this review on all major review site. I was toild "You used a 3rd party, nothing we can do". Stayed at Home2Suites down the road, GREAT Property and staff. And Kitchenette.
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 5 août 2024 sur Hotels
Love how clean this place is and I love the gym. Very modern looking
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 27 juill. 2024 sur Expedia
A bit off the beaten path. (According to Google Map) (in the daylight looks like an easier route) Appears the area is trying to build a road closer to the interstate.
Hotel is new.
Night staff was a little standoffish at first. Seemed to be overworked. She was pulling back to back shifts.
After she warmed up, she was fabulous!
24 hour coffee stand in lobby
Herbal teas from 7-10am/pm. She hadn't had a chance to put them away by 11pm and we enjoyed the last of the herbal teas!!! Had honey, agave syrup and other sweeteners in a beautiful set up. Very classy.
We did not get to the pool, ours was just a quick overnight stay.
Looked nice, gym looked nice.
Room was beautiful
no carpet, which is nice.
Awesome bed.
Linens had odd odor, wasn't a bad odor, just a weird laundry odor. Random hotel at good price and will definitely use Elements again.
Breakfast was okay the day we left.
No one there to make omelets like we read about.
Get to breakfast EARLY, ran out of food.
Pet friendly. however, WEBSITE needs to TELL US there is a large fee!!!!!!!!
If I had known about that fee, we would HAVE NOT stayed there.
We will stay but not with our dog with us. Paying a $100 pet fee is absolutely ridiculous.
8/10 because of pet fee and limited breakfast.
