The staff were excellent, but the room was awful. First off, the toilet was broken; it didn’t flush, and when we juggled the handle to try and make it work, it came off in our hands! We tried to get a new room, but there were no more doubles available. Then from midnight to 9am the most UNBELIEVABLE noise surrounded our room - it was as if a helicopter were hovering outside our window all night, with the room vibrating and pulsing with sound. We called several times, but the staff could not determine the source of it all. We were finally moved to a king room at 2am just to sleep, but in the process we were checked out of our original room even though we had been told to leave our things there. That meant that when we returned in the morning to retrieve everything, housekeeping was trying to clean it! All in all our worst night in a hotel ever.