Ratings based on 902 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 30, 2024 on Expedia
Great room and friendly services. I was just puzzled that do room didn’t have a floor length mirror
Comment from Hotel Management
Mar. 30, 2024 by Tashaka, Hotel Management
We appreciate your feedback and thank you for choosing to stay with us.
by A traveller
Posted Mar. 23, 2024 on Expedia
Comment from Hotel Management
Apr. 16, 2024 by Tashaka, Hotel Management
Thank you for choosing to stay with us.
by A traveller
Posted Mar. 21, 2024 on Hotels
Comment from Hotel Management
Mar. 23, 2024 by Tashaka, Hotel Management
Thank you for choosing to stay with us.
by A traveller
Saving Grace!
Posted Mar. 21, 2024 on HotelsWe ended up staying here out of desperation - our first hotel booked ended up being beyond anything we've ever seen in our worst nightmares. We booked this place at 2:30 or so the day we checked in and we headed there immediately. The lady at the front desk was super nice - she went ahead and prechecked us in and told me she would let me know as soon as our room was ready. She ended up calling us about 15 minutes later, which was amazing! Room was gorgeous, shower was plenty hot, lobby was very nice. Every employee we encountered was friendly. Would love to stay here again!
Comment from Hotel Management
Mar. 23, 2024 by Tashaka, Hotel Management
Thank you for choosing to stay with us.
by A traveller
Be Careful of the " Uniquely Designed" Room.
Posted Mar. 18, 2024 on HotelsWe were given a "uniquely designed" room which meant that we had a room with no windows. So, it was a bit of a mess. We loved Baton Rouge and the hotel lobby. But, our room was very disappointing.
Comment from Hotel Management
Mar. 23, 2024 by Tashaka, Hotel Management
Thank you very much for bringing this to our attention so that we can address our shortcomings. We do appreciate you taking the time to write us so that we could extend a personal apology. I do hope that you will consider us again should your travels return you to the area.
by A traveller
Posted Mar. 17, 2024 on Expedia
Waited over 2 hours to check in
Comment from Hotel Management
Mar. 23, 2024 by Tashaka, Hotel Management
Thank you very much for bringing this to our attention so that we can address our shortcomings. We do appreciate you taking the time to write us so that we could extend a personal apology. I do hope that you will consider us again should your travels return you to the area, as I am confident that your next experience will be more enjoyable.
by A traveller
If you have a choice, try here for sure.
Posted Mar. 16, 2024 on HotelsIt was uneventful meaning no issues like noisy persons next door, construction, etc. Food was good, the people were exceptionally friendly at every turn. Trey, valet, was very helpful and willing to assist.
Comment from Hotel Management
Mar. 23, 2024 by Tashaka, Hotel Management
Thank you for choosing to stay with us.
by A traveller
Posted Mar. 13, 2024 on Hotels
Comment from Hotel Management
Mar. 23, 2024 by Tashaka, Hotel Management
Thank you for choosing to stay with us.
by A traveller
Baton Rouge hotel
Posted Mar. 3, 2024 on HotelsThe hotel was nice, the room we were given was very spacious with super high ceilings and very nice elegant decor. Super comfortable beddings. However, the room was also spooky in that it had No Windows! Only an huge, tall windowless wall! There was a skylight that you could open and close with a remote control mounted on the wall. I felt very enclosed and nervous without windows at all.
Comment from Hotel Management
Mar. 5, 2024 by Tasha, Hotel Management
Thank you for taking the time out of your day to complete our survey. Your feedback and comments are very important to us. We do hope that you will find the opportunity to visit us again as we are confident that your next experience will be more enjoyable..
by A traveller
Posted Mar. 1, 2024 on Expedia
Beautiful property!
Comment from Hotel Management
Mar. 1, 2024 by Tashaka, Hotel Management
Thank You for choosing to stay with us.
