Ratings based on 140 Guest Reviews
Hear it directly from our travellers
2.0 Room cleanliness
2.3 Service & staff
2.0 Room comfort
1.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 18, 2023 on Hotels
Staff was very rude. Will never stay at this hotel again
Comment from Hotel Management
Oct. 18, 2023 by Sunny, Hotel Management
Your feedback is appreciated, as we use guest comments like yours to find ways to improve our accommodationsWe appreciate you staying with us, and we hope you have pleasant travels in the future.
by A traveller
Posted Jan. 11, 2021 on Hotels
Comment from Hotel Management
Jan. 12, 2021 by Jake , Hotel Management
We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with the America’s Best Value Inn.We have shared the review with our staff to better our services. Thank you
by A traveller
Posted Aug. 28, 2019 on Hotels
Noel is run down and the furniture was inadequate. There was little or no place to put your belongings. No cheat or dresser. I would not stay there again.
Comment from Hotel Management
Sep. 3, 2019 by Guest Relations, Hotel Management
Please accept our apologies for not being able to meet all your needs during your last stay, primarily about the availability of some in-room amenities. Rest assured, our team will be deliberating on this as we continually improve our facilities to ensure that we meet the expectations of guests who we are lucky enough to serve. We would love to make it up to you in the future.
by A traveller from Terre Haute
Posted Aug. 14, 2019 on Expedia
I stay in motel rooms about a hundred nights a year, almost entirely at my own expense, so I try to keep my cost down to around $50 and am not picky at all. In fact, I have seldom written a negative review of a motel, but I will in this case!
My wife and I visit our son in Battle Creek every summer for a few days. This year we chose America's Best Value because it [allegedly] has a swimming pool and is close to our son's apartment.
I will first list the things I liked about it (it's a short list):
(1) the lighting in the bathroom was very good
(2) the location was very convenient for restaurants, shopping, movies, and (as I've mentioned) our son's residence
So much for the positives.
Now for the negatives:
(1) The swimming pool was under renovation, though it is still pictured on the website
(2) The outside looks quite rundown
(3) The inside of the room was *very* basic, including few surfaces to put things on
(4) No nightstand on one side of the bed
(5) The shallowest motel desk I've ever seen
(6) Poor Wi-fi
(7) Few TV channels and lousy reception
(8) No breakfast
(9) No maid service during our three-day stay!
(10) Many undesirable residents, seemingly long-term, partying and making noise late at night
This place would have been marginally worth staying at for $40 a night (like Rodeway Inn across the road) but at $59 it is a rip-off. We will not stay here again.
Comment from Hotel Management
Aug. 19, 2019 by Guest Relations, Hotel Management
While we are glad that our convenient location and lighting became the highlight of your stay, the same can't be said with the issues you've highlighted. We understand that we didn't fully meet your expectations, and for that, please accept our apologies. Rest assured that the concerns you raise will be thoroughly looked into. We'll take the necessary actions to solve them as customer satisfaction is our top priority. Improving does not stop here, and we hope that you will give us another chance to change your perceptions in the future.
by A traveller
Posted Jan. 22, 2019 on Expedia
The property was undergoing renovations. I was notified the week before arrival, which was too late to change accomodations. First room had bed bugs. Second room had major issues with bedding. They attempted to change first room with another, bed was disgusting to say the least. Ended up substituting first room with two newly renovated rooms. Finally settled into the newly renovated room, found dirty towel and washrag behind door in bathroom of one of those rooms. Most disturbing weekend ever. Rooms were not cleaned/beds made during stay. Staff was pleasant and he was disgusted when we took him to see rooms he was putting us in.
by A traveller
Not very happy
Posted Nov. 10, 2018 on HotelsFirst room we checked into was very disgusting and no toilet paper bugs on bathroom floor tub was covered in cigeratte burns, second room he put us in after we complained had a broken uncomfortable bed lights flickering and smoke detector beeping and more cigarette burns on tub and sink and not very clean.
by A traveller
Good location
Posted Oct. 16, 2018 on HotelsThis hotel was okay . Room was clean and nice tub . Had a Hotub but weren't told at check in so since it was by an employee only sign I assumed it was private . I didn't like the upstairs room and no elavator.hotel was quiet and didn't bother us . The heat needed some instructions. Didn't go to breakfast because it was only waffles
by A traveller
Posted Oct. 10, 2018 on Hotels
by A traveller
Posted Oct. 3, 2018 on Hotels
Good deal for the money.
by A traveller
Posted May 23, 2018 on Expedia
The room had bed bugs, im actively trying to get a refund.
