Note fondée sur 509 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,4 Service et personnel
3,1 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Gaétan,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 24 nov. 2023 sur Expedia
Good
Commentaires de Gestion de l’hôtel
27 nov. 2023 par Guest Relation Management, Gestion de l’hôtel
Hi Yvan,Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We are delighted to hear that you had a good stay with us! Ensuring our guests' satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. It is our pleasure to have you and we hope to see you again soon!
par un voyageur
Publié le 3 juin 2023 sur Expedia
On a bien apprécié cet endroit vieillot, on se réveille avec le chant des oiseaux, le personnel à la réception est très accueillant
Commentaires de Gestion de l’hôtel
5 juin 2023 par Guest Relation Management, Gestion de l’hôtel
Hi Diane,We are delighted to hear that you enjoyed your stay at our hotel. We strive to create a peaceful and pleasant atmosphere for our guests to enjoy. We are also glad that our reception staff provided you with a warm and welcoming experience. Providing excellent customer service is important to us, and we appreciate your kind words about our team. Thank you for choosing our hotel and for sharing your positive experience. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay surrounded by nature and with our friendly staff.
par un voyageur
Publié le 30 mai 2022 sur Expedia
Beau bon pas chère
Commentaires de Gestion de l’hôtel
11 juin 2022 par Manager, Gestion de l’hôtel
Hello Yvan,
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. I hope that we will impress you with exemplary service during future visits.
par un voyageur
Publié le 20 déc. 2018 sur Expedia
par un voyageur
Publié le 5 déc. 2018 sur Expedia
ses bien pour le prix belle emplacement et facile de rembarquer sur autoroute
par un voyageur de Laval PQ
Publié le 6 nov. 2018 sur Expedia
Excellent rapport qualité prix. Pres de l'autoroute et parking pour camion derriere le restaurant a coté
par un voyageur
Bon lit mais grand ménage s'impose
Publié le 18 sept. 2016 sur HotelsLit King très confortable, frigo pratique et grande télé mais époussetage pas fait depuis longtemps.
par un voyageur
Publié le 29 août 2024 sur Hotels
I spent an hour at least cleaning my own room as soon as I walked in. There was mold in the AC vent, the intake filter was clogged with dust, the microwave and fridge were greasy and gunky. Climbed up on an end table to get the massive spiderwebs out of the corners on the ceiling. Seems like they basically only clean the toilet exclusively. Sheets seemed clean but mildly stained, and it’s pretty clear that the room hadn’t been updated since about 1996. Even for a desperate cheap stay, I wouldn’t go back.
Commentaires de Gestion de l’hôtel
30 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hello Guest,Thank you for your feedback regarding your recent stay at our hotel. The issues you described are completely unacceptable and do not reflect the standards of our establishment. I assure you that we take your comments very seriously, and I will personally investigate the matter further to address the issues and ensure that appropriate measures are taken to prevent similar incidents in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 28 août 2024 sur Expedia
The room key did not work and the staff could not do anything about it.
Commentaires de Gestion de l’hôtel
29 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Yusuke,Thank you for bringing this issue to our attention. We understand how frustrating it can be when key issues disrupt your stay, and this is certainly not the level of service we aim to provide. We will review this situation with our team to ensure that such problems are addressed more effectively in the future. Thank you for your patience and understanding. We hope to have the opportunity to provide you with a smoother and more enjoyable experience on your next visit.
