Note fondée sur 951 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,5 Service et personnel
3,1 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 sept. 2023 sur Expedia
OK
Commentaires de Gestion de l’hôtel
4 sept. 2023 par Oniel Rediresponse Specialist , Gestion de l’hôtel
Hi Francois,Thank you for taking the time to write a review of your stay at the Red Roof Inn Battle Creek. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 4/5 score following your stay. In the future, please consider adding additional details to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRediresponse Specialist
par un voyageur de Quebec
Publié le 15 sept. 2019 sur Expedia
Emplacement, friendly staff, food near, shopping and close to the highway
Commentaires de Gestion de l’hôtel
15 sept. 2019 par Manager, Gestion de l’hôtel
Thank you for your valuable opinion regarding our staff. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.
par un voyageur
Publié le 2 juin 2019 sur Hotels
L'HOTEL NE FUT PAS EN MESURE DE TROUVER MA RESERVATION. MALGRE TOUTES LES INFORMATIONS FOURNIES, J'AI DU REPAYER LA RESERVATION.
Commentaires de Gestion de l’hôtel
5 juin 2019 par Manager, Gestion de l’hôtel
Thank you for taking the time to share your comments regarding our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.
par Celine
Publié le 29 août 2017 sur Hotels
Propreté laisse à désirer
par un voyageur
Bon emplacement
Publié le 27 juin 2016 sur HotelsExcellent emplacement: près de l'autoroute, beaucoup de commerces et de restaurants autour. Chambre vieillotte, usée et tachée un peu partout. Taches de peinture sur les meubles et les murs. Draps rugueux. La porte de la salle de bains ne barre pas. Frigo, micro-onde, cafetière dans la chambre.
Belle cour intérieure avec piscine. Petit-déjeuner : bagels, céréales, œufs brouillés, gaufres... Beaucoup de stationnements.
par un voyageur
Publié le 15 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Manager, Gestion de l’hôtel
Hello Leslie,We are thrilled to hear that you had a fantastic experience at our hotel! We look forward to welcoming you back on your next visit.
par un voyageur
Publié le 14 oct. 2024 sur Expedia
All 2nd floor rooms with outside entrance. No elevator. Nothing fancy, but clean
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Manager, Gestion de l’hôtel
Hello Krista, Thank you for sharing your feedback with us. We're glad to hear that you found our rooms clean during your stay. Our layout with outside entrances and lack of elevators is part of the charm of our property, catering to a different experience. We appreciate your stay and look forward to welcoming you back in the future.
par un voyageur
Publié le 9 oct. 2024 sur Expedia
Stay room blankets was dirty and one my room had roach
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Manager, Gestion de l’hôtel
Hello Jazmine, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Dennis, the front desk person was very professional, kind, prompt, and courteous. The housekeeping staff were very accommodating and polite. The rooms are comfortable, clean, and up to date.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Manager, Gestion de l’hôtel
Hello Lynnette,We are delighted to hear about your positive interactions with our staff and your satisfaction with the accommodations. Your kind words about Dennis and the housekeeping team are truly appreciated. Your comfort and satisfaction are our top priorities, and we are pleased to know that you had an enjoyable stay with us. Thank you for taking the time to share your feedback.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Gary de, We appreciate you choosing to stay with us. We value your opinion and would love to hear more about your experience at our hotel. Please feel free to contact us directly so we can address any concerns you may have. We strive to provide all our guests with a memorable stay.
