Note fondée sur 90 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,9 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 avr. 2024 sur Expedia
Correct
Commentaires de Gestion de l’hôtel
7 avr. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Hello Nicole,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ROCKY MOUNT - BATTLEBORO and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 18 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 oct. 2023 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Carolyne, We at the RED ROOF INN ROCKY MOUNT - BATTLEBORO are thrilled to have earned your scoring of 8/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 4 sept. 2024
Towles and comforter stained. People at check-in and out were very nice.
par un voyageur
Publié le 24 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Robert. The staff and I at the Red Roof Inn Rocky Mount - Battleboro were disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
par un voyageur
Publié le 21 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juin 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Julie. The staff and I at the Red Roof Inn Rocky Mount - Battleboro appreciate your 8/10 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
par un voyageur
Publié le 15 juin 2024 sur Expedia
When we walked into the room, the AC was completely cut off, making it 85 degrees in the room. It’s took over 6 hours for the room to become a bearable temperature. Then, as I was showering, I heard the room door open completely. No knock, just unlocked and opened. Luckily I yelled and then the door closed. Must have been housekeeping, I hope. The towels placed in the room had a few hairs woven into them, making them impossible to get out (no they were not mine). The floors were filthy. Overall, an unpleasant stay, but I guess that’s what I get for the cheap price.
Commentaires de Gestion de l’hôtel
20 juin 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at the Red Roof Inn Rocky Mount - Battleboro, Kaitlyn. It was displeasing to read that your experience did not meet your expectations, despite your fondness of our prices. You stated that the lengthy time taken to have your room temperature regulated and the unclean towels contributed to your 1/5 score. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Couldn't be better.
Publié le 10 juin 2024 sur HotelsI checked reviews on a lot of motels before our trip. We were worried about cockroaches and bed bugs. I liked the reviews on this one, so I took a chance. I'm so glad I did. It was modern, clean and just so nice.
Commentaires de Gestion de l’hôtel
12 juin 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Hello Mary,The team and I at the RED ROOF INN ROCKY MOUNT - BATTLEBORO appreciates your business with us and your compliments. At Red Roof, we aim to provide guests with enjoyable experiences, so it was good to hear you liked that we were modern, clean and nice. Comments like yours are always an encouragement as we aim to improve on the quality of our guest experiences by providing exceptional services. Thank you again for your kind words. The staff and I would love to provide you with another nice stay in the future. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 7 juin 2024 sur Expedia
Great service clean rooms
Commentaires de Gestion de l’hôtel
8 juin 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Dear Cortez, Everyone here at the Red Roof Inn Rocky Mount - Battleboro was proud to see your 5/5 score. Your kind words regarding our great services and clean rooms are much appreciated. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
par un voyageur
Publié le 6 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 juin 2024 par Jonathan - RediResponse Specialist, Gestion de l’hôtel
Hello Edwuin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ROCKY MOUNT - BATTLEBORO and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,JonathanRed Roof Management RediResponse Specialist
par un voyageur
Publié le 30 mai 2024 sur Expedia
Disappointed
Commentaires de Gestion de l’hôtel
31 mai 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Lawrence. The staff and I at the Red Roof Inn Rocky Mount - Battleboro were disappointed to see your 1/5 score following your stay. You stated that you were disappointed, which saddens us. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience. Please know that we value you as our guest and appreciate your feedback.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
