Note fondée sur 108 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,9 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Très proche de la 95
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Merci d'avoir pris le temps d'écrire sur votre expérience au RED ROOF INN ROCKY MOUNT - BATTLEBORO. Alexandre, je suis heureux d'apprendre que vous avez trouvé notre hôtel pratique. Vos commentaires encourageront tout notre personnel alors que nous nous efforçons d’améliorer continuellement la qualité de nos services et d’offrir à nos clients tout le confort de la maison. Nous apprécions votre confiance, Alexandre, et avons hâte de vous revoir bientôt au Red Roof, où nous pourrons continuer à vous offrir un excellent séjour à un prix abordable !Sincerely,SharmaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 6 avr. 2024 sur Expedia
Correct
Commentaires de Gestion de l’hôtel
7 avr. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Hello Nicole,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ROCKY MOUNT - BATTLEBORO and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 18 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 oct. 2023 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Carolyne, We at the RED ROOF INN ROCKY MOUNT - BATTLEBORO are thrilled to have earned your scoring of 8/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur de boyds
Publié le 6 nov. 2024
I stayed only for one day… so far so good.
par un voyageur
Insects
Publié le 6 oct. 2024 sur HotelsBugs...flying around and dead ones ..also a terrible smoke smell...I reported it and was told housekeeping would be sent in to spray while I went out for breakfast and came back and there was still bugs ..my stay was 2 days but management didn't offer to change rooms.. discount or anything
Commentaires de Gestion de l’hôtel
9 oct. 2024 par LaTunde RediResponse Specialist, Gestion de l’hôtel
Dear Valued Guest,I appreciate you sharing your feedback following your stay at the RED ROOF INN ROCKY MOUNT - BATTLEBORO. I was saddened to read that your stay fell short of your expectations due to the insects and all the other concerns you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,LaTundeRed Roof Management RediResponse Specialist
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Hello Gary, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ROCKY MOUNT - BATTLEBORO and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist
par un voyageur
Publié le 30 sept. 2024 sur Expedia
👍
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Oshane RediResponse Specialist , Gestion de l’hôtel
Hello Ariel, Thank you for taking a moment to complete our survey. The staff at the and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Hello Wayne,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ROCKY MOUNT - BATTLEBORO and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Linton Rediresponse Specialist, Gestion de l’hôtel
Hello Shannon, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ROCKY MOUNT - BATTLEBORO and I were disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Linton Red Roof Management RediResponse Specialist
par un voyageur
Publié le 4 sept. 2024
Towles and comforter stained. People at check-in and out were very nice.
