Note fondée sur 51 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Beds are comfortable. Air conditioning left a lot to be desired as it never cooled. No option to have a fan running with the air conditioner either. The option is air conditioner or fan only. The turning off and on all night long was very bothersome and loud. The keypad on the microwave was sticky and dirty. The refrigerator froze all of my food despite not being in the freezer. Real bummer because I had expensive Sushi from the restaurant next door in there that I had to throw out. The included hot breakfast was a nice benefit and the waffles were the highlight. Quite delicious.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Brandon, Gestion de l’hôtel
Dear JulieThank you for taking the time to share your feedback. I’m glad to hear that you found the beds comfortable and enjoyed the hot breakfast, especially the waffles! However, I’m truly sorry to learn about the issues with the air conditioning, microwave, and refrigerator. Your experience with the frozen food is particularly unfortunate, and I can understand how disappointing that must have been.We’re always looking to improve, so I appreciate your insights. I’ll make sure to pass along your comments to our maintenance team to address these concerns. We hope to have the opportunity to provide you with a better stay in the future!
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par jacob, Gestion de l’hôtel
Hey Carl,Thank You so much for the positive review. You have no idea how much every piece of feedback helps.Thank You again and we look forward to serving you in the future.Regards,JacobAssistant General Manager
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Jacob, Gestion de l’hôtel
Hey Cheryl,Thank you so much for the positive review, you don't know how much we appreciate positive reviews and feedback.Thank You again and we look forward to seeing you next time.Regards,JacobAssistant General Manager
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Very friendly staff. Cool comfortable rooms
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Jacob, Gestion de l’hôtel
Hey Sandie,Thank You so much for the positive review and feedback. I'm so happy our room and staff were awesome during your stay.Thank You again for the positive review and we look forward to seeing you next time.Regards,JacobAssistant General Manager
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Jacob, Gestion de l’hôtel
Hey Denise,Thank You so much for the good review, you have no idea how much we appreciate every review and piece of feedback.Thank You again and we look forward to seeing you again next time.Regards,JacobAssistant general Manager
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Convenient location to surrounding area
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Brandon , Gestion de l’hôtel
Dear Philip Thank you for staying with us at AmericInn Baxter/Brainerdwere happy you enjoyed our convenient location.Hope to see you soon
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Jacob, Gestion de l’hôtel
Dear bruce,Thank You so much for the positive review. We look forward to seeing you next time.Regards,JacobAssistant General Manager
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Updates are nice, checking in is smooth. I love the power shade. I wish there were hard boiled eggs available and the doors to the rooms are sticky.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Jacob, Gestion de l’hôtel
Hey Pamela,Thank you so much for the positive review. I know the doors are on our list to go through and fix or replace but we will work on them soon. And for the boiled eggs I'll look into it. we are always looking at options to expand our breakfast.Thank you again and we look forward to seeing you next time.Regards,JacobAssistant General Manager
par un voyageur
Publié le 3 sept. 2024 sur Expedia
This hotel didnt have a pool the rooms were tiny but they were nice and clean
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Brandon, Gestion de l’hôtel
Dear SusanThank you for Staying with us at AmericInn Baxter/Brainerd.We're glad you enjoyed our clean rooms.Hope to see you soon
par un voyageur
Publié le 31 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Brandon, Gestion de l’hôtel
Hey Jolene Thank you for staying with us, sorry we didn't hit the mark with your stay, I hope you'll give us another chance in the future
