Note fondée sur 296 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Great service no complaints stayed for 4 nights clean clean hotel
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Dianna B, Gestion de l’hôtel
Thank you for such a glowing review! We are so proud to have made your stay so enjoyable! Please come back and see us again soon!
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Dianna B, Gestion de l’hôtel
We're so happy you were pleased with your stay! Please come back and see us soon!
par un voyageur
Publié le 21 août 2024 sur Expedia
The receptionist asked for everyone's ID, which is very odd. I had to ask my wife and daughter ID's.
The main lobby and the whole building needed to be renovated, bugs all over the place, the front door to the room would NOT lock, there was a dehumidifier in the room that was full and it made a very loud noise all night long.
par un voyageur
The Worst Place I've Ever Been
Publié le 21 août 2024 sur HotelsDays Inn by Wyndham Bay City is the worst place I have ever tried to stay in my life. My room was unbearable. I made it through the first night but left got out of there the next morning even though my stay was supposed to have another night. The bathroom was filthy, the toilet didn't work (I fixed it myself so it would flush), the smell in the entire room was like stale urine. I've never seen anything like it. While the room wasn't as expensive as some are, it was not cheap. The management said later they gave me a larger room so I can't imagine what the others look like. I will never recommend this place to anyone, and I'm not inclined to give bad reviews to anyone. Please choose something else, otherwise, I guarantee you will either be sorry or you'll have to put up with the smells and germs. No, I didn't get my money back for the second night because I left without checking out. So I lost over $70 plus the tax and insurance.
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par dianna, Gestion de l’hôtel
We apologize that we could not meet your standards but please feel free to let us know what we can do to improve our property in order to better service you. Thank you for your feedback.
par un voyageur
Publié le 9 août 2024 sur Hotels
par un voyageur
Publié le 3 août 2024 sur Expedia
Needs to remodeled or torn down.
Commentaires de Gestion de l’hôtel
4 août 2024 par Jessica K, Gestion de l’hôtel
I'm sorry that your stay did not go as expected. Could you please expand on how we could have improved the quality of your stay? Please reach out to us so that we can address your concerns so that your next stay will be amazing.
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Jessica K, Gestion de l’hôtel
Thank you for such a glowing review! We are so proud to have made your stay so enjoyable! Please come back and see us again soon!
par un voyageur
Publié le 18 juill. 2024 sur Expedia
par un voyageur
Publié le 17 juill. 2024 sur Expedia
After paying for the room and driving hours with family and dogs, the hotel was closed when we got there. It had been closed for days but that information was not available online.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Bart N, Gestion de l’hôtel
We are very sorry for your inconvenience. We were in Direct path of Hurricane Beryl and town lost electricity and cell phone service. We drove to near by town where cell phones signal were available and notify online agencies including Expedia to close hotel booking. Expedia failed to do in timely manner. We are fully operational and hopefully you will give us another chance. Expedia should take responsibility for failure to act in timely manner and they will get you the full refund. Regardless we take responsibility and apologize and hopefully we will earn your business and we will offer you discount for your future stays.
