Note fondée sur 253 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,6 Service et personnel
3,5 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bien pour un arret
Publié le 11 sept. 2019 sur HotelsBien mais chambre viellote
Commentaires de Gestion de l’hôtel
11 sept. 2019 par Rupal Bhakta., Gestion de l’hôtel
Thank you ! We appreciate your time to give us a review. We hope to see you soon....
par un voyageur
Shady management
Publié le 29 sept. 2024 sur HotelsShowed up and was told there was no reservation for me and everything was booked. Contacted hotels.com and they verified with hotel that the manager canceled my reservation without reason. I believe this is shady business and should be removed from hotels.com services!
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Joseph,Thanks for taking the time to provide us with your valuable feedback. Your comments are essential to us as we continually work to improve our services and the overall guest experience. Lilith#Team6
par un voyageur
Cash Deposit required at check in
Publié le 12 sept. 2024 sur HotelsAt check in they told me it would be a $50 incidental fee witch is normal except they told me it had to be cash. After a little fustration i gave them cash for the incidental fee since i already booked the room for 2 nights and waant refundable, I then ask for a receipt for the cash deposit and they wouldnt give me one and asured me as long as there wasnt any problems i would get it back when i checked out that all i had to do was come to the front desk and they would go look at the room and if everthing was fine i would get my money back. Apom checking out at 530 am i had to call and wake up the manager to go check my room and to give me my cash deposit back.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
par un voyageur
Do Better
Publié le 13 août 2024 sur HotelsThere was a big bug on the floor like a water bug the towels were dingy and needed to be replaced none of them were white the floor was filthy the room looked nothing like the pictures a bed can use more then two pillows for comfort and the bedding was horrible no one wants to lay under hard blankets
Commentaires de Gestion de l’hôtel
21 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Pavon, We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations. We would greatly appreciate the opportunity to further discuss your experience. Please reach out to us at your earliest convenience. Your feedback will aid us in regaining your trust and in welcoming you back for a more enjoyable stay. Once again, we extend our sincerest apologies for any inconvenience caused. Natalie #team6
par un voyageur
Publié le 11 août 2024 sur Expedia
Hhhh
Commentaires de Gestion de l’hôtel
16 août 2024 par Nancy Y., Gestion de l’hôtel
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
par un voyageur
Publié le 10 août 2024 sur Expedia
The place was a little run-down in some areas but for the price, it's decent. The gentleman at check-in was VERY polite, and the room, bathroom, and bed were clean.
Commentaires de Gestion de l’hôtel
12 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Alexandria, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon! Natalie #Team6
par un voyageur
Publié le 8 août 2024 sur Expedia
Good owner
Commentaires de Gestion de l’hôtel
9 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Manuel,Thank you for the perfect rating!! Maz K.#Team6
par un voyageur
Publié le 8 août 2024 sur Expedia
Staff very nice and helpful. I would stay here again.
Commentaires de Gestion de l’hôtel
9 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Kevin,We cannot wait to welcome you back soon for another visit.Maz K.#Team6
par un voyageur
Publié le 24 juill. 2024 sur Hotels
