Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Amazing summer home property
Publié le 27 août 2024 sur HomeAwayThis property is steps away from the ferry, steps away from the beach and steps away from food, drinks and music. We had a great time. Cassie greeted us and made sure we had everything we needed!!!! She also went out of her way to make my daughters 21st birthday special. Highly recommend this property.
par un voyageur
Great getaway
Publié le 7 juill. 2024 sur HomeAwayThis apartment worked perfect for our family of 6. We had a few snags when we checked in with the storm door but Cassie came and took care of it right away. What we did not realize is that this place is 2 floors and the bedrooms are upstairs and the bathroom is downstairs. So using the restroom in the middle of the night was tricky but we got through it. Also you no longer have access to the washer and dryer. It’s locked up for only housekeeping to use. It was in a perfect location. Had bikes for all the kids and a wagon! Such a great trip cannot wait to go back◡̈
par un voyageur
Excellent
Publié le 12 sept. 2022 sur HomeAwayWe had a great time the property looked like the picture minor hiccups
par un voyageur
Very nice place to stay
Publié le 25 juin 2022 sur HomeAwayMy family rented the unit for two nights while staying at the beach. Great beach access and great l place to see. Shopping eating and night life with in walking distance
par un voyageur
Beach Vacation
Publié le 7 sept. 2021 sur HomeAwayProperty location is great, rented the 1st Unit last year, and Unit 3 this year in 2021. Cleanliness could be better, but over all a great stay. Meave was the property manager, she was very responsive. Definitely one of the nice rentals on the island. The beach chairs for guests and outdoor deck area was a huge plus for us.
par un voyageur
Exploding shelf
Publié le 30 août 2021 sur HomeAwayI have stayed here before and enjoyed the overall experience. The glass shelf in the bathroom “exploded” but there was nobody even in there. There was glass all over but we cleaned it up. The outside umbrella should be replaced but the outside shower was awesome. Switching the check in time for the check out time, for deep cleaning, is a crock! We basically lost a whole day in the house. We actually paid extra for the additional day that should have been part of our weeks stay.
Commentaires de Gestion de l’hôtel
14 sept. 2021 par VrboOwner, Gestion de l’hôtel
Thank you for staying with us, Mary. We sincerely apologize for the incident that occurred with the glass shelf in the bathroom, and we appreciate you bringing this issue to our attention so that we may take preventative measures to ensure this issue is not reoccurring for future guests. We have passed along your comments regarding the outdoor umbrella to the local manager for consideration. Due to Covid-19, we have had to change our check-in and check-out times to give the housekeeping staff enough time to do a thorough clean and give the home some rest time between guests. We apologize for any inconvenience this has caused you. We are happy to hear you enjoyed our home, and that you are a returning guest. We hope to host you again soon!
par un voyageur
Doing laundry on my 2 day vacation
Publié le 12 août 2021 sur HomeAwayThe house is located in an great location everything you could want bike rentals, a store, restaurant bars on the water, an awesome beach and only a mile from the activity of Ocean Beach.
However, the house itself had some terrible issues, it was filthy in places, sheets dirty stained, kitchen coffee grounds left in pot , dirty cleaning paper towels left out on counter. Mold on the bathroom wall by the shower etc But mostly it was the service. Before arriving I had made a small request to have an extra sheet and was denied. In fact I was told to just go and do the laundry if I needed more. As it turned out there were no clean sheets so that is what we had to do. Buy detergent! as there was none and spend precious time washing.
For that reason I can definitely not recommend.
Commentaires de Gestion de l’hôtel
1 sept. 2021 par VrboOwner, Gestion de l’hôtel
Thank you for providing your valuable feedback. We are sorry for any issues you encountered during your stay. We apologize if you felt the home was not on par with our cleanliness standards. We strive to maintain a standard of excellence in home cleanliness and upkeep for the comfort of our guests. Our local staff was always available to assist if there were amenities in the home that fell short. We hope to have a chance to host you next time. Thank you.
par un voyageur
Amazing
Publié le 20 juin 2021 sur HomeAwayWe had our Honeymoon/babymoon stay here June 2021. We where able to bring our dogs. They had beach towels,tables,chairs,bbq,dishwasher, washer and dryer. Theirs a few things here and their that need updates, but who doesn’t. We definitely are thinking of coming back next summer.
par un voyageur
No working toilet or shower
Publié le 15 juin 2021 sur HomeAwayChecked in on a Saturday, no working toilet or shower which we noticed upon arrival! Tried to contact management company considering it’s illegal to rent a property without a working bathroom. They didn’t return our phone calls until Sunday afternoon, and didn’t send a plumber until MONDAY!! No working bathroom for 2 full days and a family of 5! Not to mention management company was awful at responding, didn’t even want to reimburse us for any inconvenience.. 10/10 Would not recommend
par un voyageur
Perfect house for a birthday celebration!
Publié le 13 juin 2021 sur HomeAwayUnit was updated and very clean. So close to ferry and beach. Plenty of towels and beach chairs. Beds were super comfortable! Very happy with this place!
