Note fondée sur 917 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 sept. 2024 sur Hotels
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Games were closed at bar, only complaint
par un voyageur
Publié le 23 sept. 2024 sur Expedia
It was close to their golf course, however I booked a non-smoking room and was told there were none available at check-in. It makes no sense and is unprofessional as a hotel, to take the money and reservation for a room, then let someone else later, also book that room. I was also charged a resort fee after check out (that I would've assumed was included in the initial reservation payment) that I was unaware of until a notification of the payment on my phone walking to my car. I was then called and asked if I was still on property because my payment was declined. It was in fact not declined, I had just gotten the notification that it was charged but was asked to come back to the front desk to settle up. I was playing at their golf course and needed to be there for a tee time but walked back to settle the issue when I was called again and told it was their mistake and it did in fact go through. I was not however given an explanation of why I was charged an additional fee upon check out or why they sold the non-smoking room I initially booked. It was my first and last time at the resort because there are many better establishments on the Gulf Coast that I have stayed at and never had these type issues.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
My room smelled like an ashtray and the bathroom smelled like sulfur. It was a “low rate” room so I didn’t mention it to the front desk, I was only there for 1 night
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Loved the Lazy River, however the hotel is not up to date
par un voyageur
Publié le 15 sept. 2024 sur Expedia
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Property was nice the employees were very nice and helpful rooms were clean did not have any problems.
par un voyageur de New Orleans
Publié le 13 sept. 2024 sur Expedia
Great property Great customer service had a good time thanks
par un voyageur
Publié le 12 sept. 2024 sur Hotels
par un voyageur
Publié le 12 sept. 2024 sur Expedia
