Note fondée sur 188 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
3,9 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Read up first and call to make sure
Publié le 25 sept. 2024 sur HotelsThe reason we gave it 2 stars was we paid extra for a king suite with hottub and we got there and used the hot tub and it started to smell like burning stuff. Then the next morning my boyfriend was using the shower and there was a pipe broke somewhere so he couldnt finish. They did give us a credit and moved us to another room without a hot tub. Also, when I booked it didnt say anything about the pool being down which it was. We chose this hotel because of that and it was closed. The staff was very nice so it was the best thing about the hotel.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Jessie , Gestion de l’hôtel
Hello Matthew! We do have our pool and hot tub listed as a 'Temporary closure' which we hope will reopen soon! We hope you will give us another chance once the pool and hot tub are back up and running.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
The only thing we liked great views. Works at the front desk never looked up from there phone they were looking at to say helloor welcome, restaurant was dirty and flys flying all over. Plus they were out of a lot of foods. Over all poor service. We had to cut our 3 day stay to 2 days for a emergency back home my mom took a turn for bad in the hospital. They would not let us cancel our last day even though we told them 48 hours in advance. Poor.
We will never go back there.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Front desk , Gestion de l’hôtel
Hello John, all adjustments made to your reservation, has to go thru Expedia, as that is where you booked your stay. We send our biggest apologies for the misunderstandings during your stay.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
The room was ok, but it was musky smell when i walked in and i had 20 flies in the room that i had to kill. Wasn't pleasant seeing that.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par front desk staff , Gestion de l’hôtel
Hello Annette, Apologies to you for the pesty flies! Our housekeeping team does their very best to assure pleasant stays for all of our guests. We hope to see you again soon
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Jessie, Gestion de l’hôtel
Hello William, Thank you for choosing Legendary Waters Resort and Casino.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
very clean and quiet for a casino
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Front Desk Staff , Gestion de l’hôtel
Thank you for choosing Legendary Waters Resort and Casino
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Front Desk Staff , Gestion de l’hôtel
Hello Catherine! Thank you for choosing Legendary Waters Resort and Casino
par un voyageur
Publié le 15 sept. 2024 sur Expedia
It was nice to be right on the lake. The casino was not disruptive.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Jessie , Gestion de l’hôtel
Hello John, Thank you for choosing Legendary Waters Resort and Casino. We hope to see you again soon!
par un voyageur
Publié le 14 sept. 2024 sur Expedia
This was just okay
We were thinking since it was part of the casino that are room would be really nice.
The bedcovers looked tiref
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Front Desk Staff , Gestion de l’hôtel
Hello, we apologize that your stay wasn't up to par! I hope you bought this to the attention of the staff, so that we could have fixed the issue!!
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Pool area was closed and had been closed for some time by the amount of items stored in there. Online shows an active pool area
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Jessie , Gestion de l’hôtel
Hello Thomas, we are sorry about the pool being out of order. We did suffer from some flooding in June and are currently waiting on the insurance company. We did take the 'pool and hot tub' OFF the Expedia website.
