Note fondée sur 51 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,3 Service et personnel
3,0 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 août 2024 sur Expedia
Gggfg
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello Johnathon, We apologize for any inconvenience you may have experienced during your stay. Your feedback is important to us, and we will address the issues mentioned to improve our services. Thank you for bringing these concerns to our attention.
par un voyageur
Publié le 6 août 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
7 août 2024 par Manager, Gestion de l’hôtel
Hello kadence, We appreciate your feedback and are sorry to hear about your experience. We value all guest input and will address your concerns with the team for improvement. Thank you for bringing this to our attention.
par un voyageur
Publié le 4 août 2024 sur Expedia
The only thing we appreciated was the lady at the front. The manager would not give us our money back after the first night and before it was time for check in again. The property is run down and had crack heads running drugs all night. Was scared to go to sleep because I didn’t want anything happening to our car. Never again.
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello shelby, We're sorry to hear about your experience and appreciate your feedback. We take all guest concerns seriously and encourage you to reach out to our management team directly to discuss your stay further. Your safety and comfort are our top priorities, and we strive to provide a peaceful environment for all guests.
par un voyageur
bad experience
Publié le 30 juill. 2024 sur Hotelsonce i got on the hotel they try to steel my bag and also there were people outside smoking weed
Commentaires de Gestion de l’hôtel
1 août 2024 par Manager, Gestion de l’hôtel
Hello Rapid, We take all guest feedback seriously and will address your concerns with the appropriate departments. Our team is committed to ensuring the safety and security of all our guests at all times. Your feedback is important to us in maintaining a pleasant environment for everyone.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
It was very clean and the staff were super nice.....the water was brown-ish and there were weird noises like water running behind the walls. Overall it was a fine place to stay. The water kind of cleared by day two
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Manager, Gestion de l’hôtel
Hello Jeff,We appreciate your feedback on our cleanliness and friendly staff. Thank you for bringing the water issue to our attention, we will look into it further to ensure a comfortable experience for all guests. Your comments will help us improve our services for future stays.
par un voyageur
Publié le 9 juill. 2024 sur Expedia
Called a week in advance to cancel and gave me the run around. Put you on hold and will never pick up again. I tried to cancel for FIVE days straight and they would only say, let put you on hold while I find the number. So I paid for 2 days and didn't stay bc after I booked my friends told me it wasn't a safe place for me to leave my boat.
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Manager, Gestion de l’hôtel
Hello Brandon, We apologize for any inconvenience you experienced with the cancellation process. Please reach out to management directly to discuss your concerns further. Your feedback is valuable to us in ensuring a positive guest experience in the future.
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Manager, Gestion de l’hôtel
Hello Melanie, We're sorry to hear that your recent stay did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your time with us. We value your input and hope to have the opportunity to improve your experience in the future.
par un voyageur
Publié le 7 juill. 2024
This is the nastiest and ran down motel I have ever stayed at. I went to the store to buy towels because the ones they supplied had orange stains all over them. We only slept there for one night but paid for two. My whole family slept on top of the covers because they felt that was the cleanest part of the bed sheets. This place is a $25 a night place at most. Complete trash and I mean that. I did not talk to the staff about it because there was no point. This place is nasty and I feel Travelocity should stop marketing this motel.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Manager, Gestion de l’hôtel
Hello Sheila,We regret to hear about your recent experience at our hotel. Guest feedback is important to us, and we will address your concerns internally. We encourage guests to communicate any issues during their stay so we can address them promptly. Your comments will be shared with our team for further improvement. Thank you for bringing this to our attention, and we hope you'll give us another chance in the future.
par un voyageur
Publié le 1 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Manager, Gestion de l’hôtel
Hello Nataliya,We are delighted to hear that you had a fantastic stay with us! If you have any further comments or suggestions, please feel free to share them with us directly. We look forward to welcoming you back soon!
par un voyageur
Publié le 23 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juin 2024 par Manager, Gestion de l’hôtel
Hello Heather, We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly so we can address any concerns you may have. We value your feedback and hope to have the opportunity to improve your next stay with us.
