Note fondée sur 2 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,0 Propreté de la chambre
2,5 Service et personnel
3,0 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 oct. 2023 sur Expedia
The property owners showed lack of professionalism. I booked through Expedia.com and made payment but when I got to the property I was told they were fully booked yet I had travelled over 200km.They grudgingly refunded me but I felt I was treated unfairly as they did not consider the inconvenience caused, my fuel etc but gave me exact amount yet I had also incurred some transaction charges.
Commentaires de Gestion de l’hôtel
9 oct. 2023 par team leader, Gestion de l’hôtel
We sincerely apologise for what happened. We had not consolidated/updated our bookings from all sources hence this unfortunate incident in a long time. We will certainly improve on this and wont allow that to happen again. For the affected guest we want to offer them a one day room for gratis within the next 6 months at our lodge.
par un voyageur
Would recommend for short stays
Publié le 16 août 2022 sur HotelsCool thatched chalets, great place for relaxation, in contact with nature and away from the busyness of city life. However the catering facility for guest food services needs to be upgraded.
