Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 mars 2024 sur Hotels
par un voyageur
Publié le 22 déc. 2023 sur Hotels
par un voyageur
Publié le 21 déc. 2023 sur Hotels
We had an overnight stay the rooms are beautiful and that’s where it ends. Small mattresses, definitely not a queen size mattress. No water in the rooms was a huge drawback, as we were unable to shower or brush teeth before our departure.
The Braai provided was not value for money. R300 per person was exorbitant, especially as the meat was terribly tough and chicken dry and overcooked. The cheese cake was actually custard in a glass
par un voyageur
Publié le 10 déc. 2023 sur Hotels
par un voyageur
Publié le 21 mars 2021 sur Hotels
Commentaires de Gestion de l’hôtel
23 mars 2021 par Sandra, Gestion de l’hôtel
Dear Sir
Thank you for your positive review of our guesthouse.
kind regards
Sandra
par un voyageur
Publié le 18 janv. 2021 sur Hotels
Lovely lodge with attentive staff. The manager called to confirm arrival time so that our dinner would be freshly prepared. Room was spacious and comfortable but could do with an upgrade, especially the bathroom. Overall, would definitely visit again.
par un voyageur
Okay place but terrible staff
Publié le 10 déc. 2020 sur HotelsThe place in itself is okay but the staff and owners ruin it totally. When checking in i was told that the checkout is 10 o'clock sharp. When I asked to stay an hour longer the answer was hard "no". Only when I showed the their own confirmation where it says that the checkout is 11 was i allowed to stay to 11 "as en exception". However the same hard deadlines do not seem to apply for the staff themselves. I was made to make a booking for breakfast in the evening with exact time when I will have it. When I came in the morning I was met with a surprised face. It took 30 min to make a basic omelette. There is no hair dryer in the room so it took 15 more minutes to check that there is really no hair dryer there and get one for me from another room. The owner (an old and unpleasant gentlemen) wanted me to use right there in the reception and was apparently surprised when I told him that I need to take it back to my room and use it after shower. Then he didn't try to hide that he was sure I was going to steal the hair dryer. I guess the photo of the message in the room - with four exclamation marks - gives an idea what sort of people run this place.
Commentaires de Gestion de l’hôtel
11 déc. 2020 par Sandra, Gestion de l’hôtel
Dear Sir
Our check-out time is at 10h00, bu when my reception
told me that you wanted to check out at 11h00, I told
them that it will be fine.
The hairdryer was misplaced and we did offer you to
get another one. We never insinuated that you were going to steal the hairdryer and we never said that you should use it in the reception area.
As for the message in the room, we are in a drought stricken area, if you knew the country, you would have
understand that were are in the Karoo.
par un voyageur
An ok stay
Publié le 2 déc. 2020 sur HotelsThe staff went out of their way to help us to have a business meeting. The breakfast was ok and our beds were very low and not too comfy.
Commentaires de Gestion de l’hôtel
11 déc. 2020 par Sandra, Gestion de l’hôtel
Good day
Thank you for taking the time to review our guesthouse.
We do want our guests to have a comfortable stay.
Be Safe Sandra
par un voyageur
A fantastic find in Beaufort West
Publié le 4 oct. 2020 sur HotelsAfter a journey of 1000km by car, we were welcomed warmly by Sandra and her staff. Our room (No. 3) was huge - and very, very comfortable. Dinner was fantastic - and, yes, we recommend the generous portion of lamb chops. A genuinely enjoyable stop-over.
Commentaires de Gestion de l’hôtel
7 oct. 2020 par Sandra, Gestion de l’hôtel
Dear Jo
Thank you for your lovely review.
Hope to see you soon again.
Regards
par un voyageur
Publié le 4 mars 2020 sur Hotels
