Ratings based on 152 Guest Reviews
Hear it directly from our travellers
2.4 Room cleanliness
3.1 Service & staff
2.5 Room comfort
2.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from NORTHRIDGE
Posted May 13, 2024
do not book this motel --- run down and dirty bed / had to book another motel in the area
Comment from Hotel Management
May 14, 2024 by MANAGEMENT TEAM, Hotel Management
Thank you so much for your review and we are really sorry for the inconvenience. We will try our best to make it better.
by A traveller
Posted Mar. 6, 2024 on Expedia
Comment from Hotel Management
Mar. 8, 2024 by MANAGEMENT TEAM, Hotel Management
thanks..
by A traveller
Posted Feb. 25, 2024 on Expedia
Literally had multiple roaches. Said something to the guy working the desk and all he could say is yea we know. Disgusting.
Comment from Hotel Management
Feb. 25, 2024 by MANAGEMENT TEAM, Hotel Management
Thanks for your review. We will take care of it.
by A traveller
Posted Feb. 25, 2024 on Expedia
This room was not well kept.. cigarette burns on counters and dressers and BED COVERS .. the curtains was cut with big openings.. broken soap dish in tub
Comment from Hotel Management
Feb. 26, 2024 by MANAGEMENT TEAM, Hotel Management
Thank you for your review. We are working on it.
by A traveller
Posted Feb. 23, 2024 on Expedia
These rooms are a tear down, they stink the restrooms are filthy, the shower head alone is full of gunk which is not suitable to actually shower. Rooms smell like straight must and dirtiness. The restroom door is literally sawed off on the edge just so the door can shut. I can go on and on about the conditions of this motel. We were only there for work and trying to save a few bucks but it's totally not worth it at all. I've never seen such conditions in a hotel.
Comment from Hotel Management
Feb. 26, 2024 by MANAGEMENT TEAM, Hotel Management
thanks for review,we tried to improve,,
by A traveller
Posted Jan. 28, 2024 on Hotels
Comment from Hotel Management
Jan. 28, 2024 by MANAGEMENT TEAM, Hotel Management
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.
by A traveller
Posted Jan. 27, 2024 on Hotels
Comment from Hotel Management
Jan. 27, 2024 by MANAGEMENT TEAM, Hotel Management
Thank you for your valuable review.
by A traveller
Posted Jan. 22, 2024 on Hotels
It was not a clean or quiet place and there is a bad pest infestation
Comment from Hotel Management
Jan. 22, 2024 by Debbie .P , Hotel Management
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.
by A traveller
Posted Jan. 14, 2024 on Hotels
Comment from Hotel Management
Jan. 14, 2024 by MANAGEMENT TEAM, Hotel Management
Thank you for your valuable review.
by A traveller
Posted Dec. 31, 2023 on Expedia
Comment from Hotel Management
Feb. 13, 2024 by Debbie .P , Hotel Management
Thank you for review, we hope you will give us another opportunity to serve you again.
