Note fondée sur 364 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 nov. 2024
Well taken care of.
Commentaires de Gestion de l’hôtel
1 déc. 2024 par General Manager, Gestion de l’hôtel
Dear Michael, It was a pleasure having you as our guest at Baymont by Wyndham Beaumont. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Sincerely,Ross LevaGeneral Manager
par un voyageur
Publié le 23 nov. 2024
The crew member that checked us in was very unwelcoming, unprofessional, and seemed annoyed. It was a shock because the Manager is very nice and professional. I did get a chance to speak to her( the manager) because no one should feel unwelcomed especially after driving for hours and expecting a nice friendly face with a smile.
Commentaires de Gestion de l’hôtel
24 nov. 2024 par Ross Leva General Manager, Gestion de l’hôtel
Dear Agatha, We are disappointed that we did not provide you with the welcome you deserve from our front desk associates. We know a first impression is essential, and what you experienced is not typical. We have shared your feedback appropriately to ensure this is addressed properly. Thank you for bringing this to our attention and for your patience. We do hope for another opportunity to show you the hospitality you deserve.Sincerely,Ross LevaGeneral Manager
par un voyageur de Glenn Heights
Publié le 2 nov. 2024
By far the worst! Arrived at midnight to check in after a long drive and the receptionist was rude and laughed at our face because their system canceled one of our rooms. She also said they were sold out. As we walked through to get to one of our booked rooms we saw many vacant rooms.
Rooms are by a busy highway and very loud at night. If you are looking to get a good night rest, this is not the place.
Commentaires de Gestion de l’hôtel
3 nov. 2024 par Ross Leva General Manager, Gestion de l’hôtel
Dear Maria, Thoughtful and attentive service is a top priority; therefore, we would like to apologize for the concerns you experienced during check-in. You have our assurance that this is not typical of our hotel as we strive to provide an exceptional experience to all of our guests. Please know that this will be addressed, and we are grateful for your feedback. We are also sorry for the inconvenience caused by the disturbances you experienced. We understand that noise outside our hotel can interrupt your comfort and rest. We sincerely apologize for this disruption and the frustration this undoubtedly caused during your stay. We hope you will consider us for your next visit to the city so we may have the opportunity to better your stay.Sincerely,Ross LevaGeneral Manager
par un voyageur
Publié le 24 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Ross Leva General Manager, Gestion de l’hôtel
Dear Jacobie, It is wonderful to know you enjoyed everything about your time at Baymont by Wyndham Beaumont and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Sincerely,Ross LevaGeneral Manager
par un voyageur
Publié le 23 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Ross Leva General Manager, Gestion de l’hôtel
Dear Sylviane, We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. Thank you for your outstanding rating. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Baymont by Wyndham Beaumont.Sincerely,Ross LevaGeneral Manager
par un voyageur
Publié le 22 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Management, Gestion de l’hôtel
Dear Kristen, It was a pleasure having you as our guest at Baymont by Wyndham Beaumont. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Sincerely,Ross LevaGeneral Manager
par un voyageur
Publié le 22 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Management, Gestion de l’hôtel
Dear Doug, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Sincerely,Ross LevaGeneral Manager
par un voyageur
Publié le 21 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Ross Leva General Manager, Gestion de l’hôtel
Dear Luis, We are delighted that from check-in through check-out, we were able to provide you with a great stay at Baymont by Wyndham Beaumont. Thank you for the outstanding rating. We look forward to your return and wish you all the best with your future travels.Sincerely,Ross LevaGeneral Manager
par un voyageur
Publié le 21 oct. 2024 sur Hotels
Whole experience from Checking in.. to Checking out..The clerk was so nice helpful...different clerk Checking out was just as nice..rooms nice n clean n comfy n felt safe.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Ross Leva General Manager, Gestion de l’hôtel
Dear Stacy, Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. We also appreciate you mentioning our comfortable and spotless rooms. Thank you for choosing Baymont by Wyndham Beaumont and we hope to welcome you again soon.Sincerely,Ross LevaGeneral Manager
par un voyageur
Publié le 20 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Ross Leva General Manager, Gestion de l’hôtel
Dear Simo, Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Baymont by Wyndham Beaumont soon!Sincerely,Ross LevaGeneral Manager
