Note fondée sur 304 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Glenn Heights
Publié le 2 nov. 2024
By far the worst! Arrived at midnight to check in after a long drive and the receptionist was rude and laughed at our face because their system canceled one of our rooms. She also said they were sold out. As we walked through to get to one of our booked rooms we saw many vacant rooms.
Rooms are by a busy highway and very loud at night. If you are looking to get a good night rest, this is not the place.
Commentaires de Gestion de l’hôtel
3 nov. 2024 par Ross Leva General Manager, Gestion de l’hôtel
Dear Maria, Thoughtful and attentive service is a top priority; therefore, we would like to apologize for the concerns you experienced during check-in. You have our assurance that this is not typical of our hotel as we strive to provide an exceptional experience to all of our guests. Please know that this will be addressed, and we are grateful for your feedback. We are also sorry for the inconvenience caused by the disturbances you experienced. We understand that noise outside our hotel can interrupt your comfort and rest. We sincerely apologize for this disruption and the frustration this undoubtedly caused during your stay. We hope you will consider us for your next visit to the city so we may have the opportunity to better your stay.Sincerely,Ross LevaGeneral Manager
par un voyageur de Oakland
Publié le 9 oct. 2024
Commentaires de Gestion de l’hôtel
10 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Brian, We appreciate you taking the time to leave your generous rating regarding your recent visit to Baymont by Wyndham Beaumont. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sincerely,Ross Leva,General Manager
par un voyageur de Oakland
Publié le 8 oct. 2024
Overall the hotel was fine. Very clean Good hot breakfast Smaller rooms but that OK I thought the bed was a little uncomfortable If you don't like Interstate traffic & noise, don't book into this hotel. I really didn't bother me, This was not the hotels fault, but this particular electrical grid that the hotel is located on, lost power for about 3 hours as well as nearby businesses. Parking was directly parking in front of your particular unit Adequate close dining choices, but you had to drive to them and the access to these restaurants are limited due to a lot road construction detours
Commentaires de Gestion de l’hôtel
9 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Brian, We are thrilled to read that you thoroughly loved our spotless property along with our convenient location. We also appreciate you mentioning the hot delicious breakfast we served and the parking area. However, we are sorry that you found your mattress to be uncomfortable. Our front desk is always available and happy to make you as comfortable as possible. We also apologize for the unexpected power outage during your stay and for the inconvenience this caused. We will share your comments with our maintenance team and are very grateful for your patience. We hope this incident does not keep you from choosing us again on your next visit to our area. Thank you for reviewing your time at Baymont by Wyndham Beaumont; we look forward to having you stay with us again. Sincerely,Ross Leva,General Manager
par un voyageur
Publié le 9 août 2024 sur Expedia
I will be back
Commentaires de Gestion de l’hôtel
10 août 2024 par General Manager, Gestion de l’hôtel
Dear Lazarius, We are pleased you chose Baymont by Wyndham Beaumont for your recent visit to the city. We are thrilled that you enjoyed your stay. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Sincerely,Ross LevaGeneral Manager
par un voyageur
Publié le 6 août 2024 sur Expedia
Staff very friendly and always helpful. Very clean rooms. Property has been recently renovated, very nice.
Commentaires de Gestion de l’hôtel
7 août 2024 par General Manager, Gestion de l’hôtel
Dear Melanie, Thank you for sharing your review of Baymont by Wyndham Beaumont. We are glad we exceeded your expectations and that you enjoyed our modern and comfortable accommodations. We also appreciate you recognizing our efforts to deliver exceptional service. You are a valued customer, and we look forward to hosting you again.Sincerely,Ross Leva,General Manager
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par General Manager, Gestion de l’hôtel
Dear Andrea, Thank you for being our guest and for the high rating! It is wonderful to learn how much you enjoyed your time at Baymont by Wyndham Beaumont and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Sincerely,Ross Leva,General Manager
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 août 2024 par General Manager, Gestion de l’hôtel
Dear José, Knowing you enjoyed every aspect of your stay at Baymont by Wyndham Beaumont is why we do what we do! Thank you for taking the time to leave your rating. We look forward to seeing you again whenever your travels bring you back to the area. Sincerely,Ross Leva,General Manager
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par General Manager, Gestion de l’hôtel
Dear Michele, Your generous rating made our day! We are dedicated to providing every guest with a great experience at Baymont by Wyndham Beaumont, and we appreciate you taking the time to leave your feedback. We look forward to seeing you soon.Sincerely,Ross Leva,General Manager
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par General Manager, Gestion de l’hôtel
Dear Michele, Thank you for being our guest and for the high rating! It is wonderful to learn how much you enjoyed your time at Baymont by Wyndham Beaumont and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Sincerely,Ross Leva,General Manager
par un voyageur de Dallas
Publié le 4 août 2024 sur Expedia
I liked that the rooms were newly remodeled and that there were several dining options within walking distance.
Commentaires de Gestion de l’hôtel
5 août 2024 par Ross Leva General Manager, Gestion de l’hôtel
Dear Rolando, Thank you for choosing Baymont by Wyndham Beaumont for your recent stay. We are glad to see you loved our prime location as well as newly renovated guest rooms and bathrooms. We believe an excellent stay begins with fresh, clean accommodations. We hope we will be your hotel of choice every time you visit the city. Thank you again.Sincerely,Ross LevaGeneral Manager
