Note fondée sur 36 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,3 Service et personnel
3,2 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 mai 2024 par Ammy, Gestion de l’hôtel
Hi, Patrick! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
par un voyageur
Nightmare
Publié le 9 nov. 2023 sur HotelsI booked this hotel, drove twelve miles out of my way and when I got there I was informed they had no rooms available. This was a nightmare! It caused me to find another room at a higher price and made for a terrible night and a horrible experience.
I feel some compensation should be offered from your company to restore good faith in your company and services
par un voyageur
Publié le 26 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
17 oct. 2023 par Ava, Gestion de l’hôtel
Hi, Kerri! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Ava
par un voyageur
Publié le 1 sept. 2023 sur Expedia
A basic older Motel. It was mostly what i expected but did have hard time finding the person to check-in with. Otherwise quiet and functional space.
Commentaires de Gestion de l’hôtel
13 sept. 2023 par Ava, Gestion de l’hôtel
Something like this should not have happened, Nathan! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Ava
par un voyageur
Publié le 29 août 2023 sur Expedia
Don’t book this place, they are crooks or just ignorant. Most likely they are both. .
Had a reservation this evening for a queen bed room, prepaid through Expedia.
When I arrive at the property I am told “we don’t know how you booked a queen room, we only have a king room left”
I said that was fine and they said it would cost $20 more. Excuse me? Why wouldn’t you give me your available room for what I paid? It’s not my fault you don’t have your act together.
They just blamed Expedia and insisted it would cost more. I refuse to be extorted so I said they had to cancel on their end. I also got on Expedia while standing there and the king bed they just told me about was showing available at LESS than I paid for the original room! They blamed Expedia again and refused to honor that price on the room or my original price. I rebooked through Expedia and went elsewhere.
I will say Expedia was amazing and had this sorted out in ten minutes on the phone for me refund wise. Super impressed with them.
Patriot Inn is garbage though. Don’t stay here.
Commentaires de Gestion de l’hôtel
13 sept. 2023 par Rosy, Gestion de l’hôtel
Sorry for the hassle you faced, Eric! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Rosy
par un voyageur
Publié le 18 août 2023 sur Expedia
This property should be CLOSED DOWN! Every time we left t,the hotel employee entered our room and S$600 was gone from my wallet. Do Not RStay there. We had to leave prior to our checkout. I also think they have cameras inside rooms. Total invasion
Commentaires de Gestion de l’hôtel
13 sept. 2023 par Ava, Gestion de l’hôtel
Hi, Allen! We deeply regret the unpleasant experience you had with us. Thanks for notifying this issue and be assured we will be taking this up and rectify it at the earliest. Feel free to reach out to us for any further queries. Have a nice day ahead! Regards, Ava
par un voyageur
Publié le 15 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2023 par Barbara, Gestion de l’hôtel
Hi, Heather! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara
par un voyageur
Publié le 9 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2023 par Ava, Gestion de l’hôtel
Much thanks to you for rating us positively, Traci! Delighted to know you loved our services. Have a nice day. Regards, Ava
par un voyageur
Publié le 6 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2023 par Joey, Gestion de l’hôtel
Thank you so much for the positive rating, Don! Thank you for sharing this with us, we have duly noted your feedback and we will strive for a better experience in the future. Regards, Joey
par un voyageur
Publié le 30 juill. 2023 sur Expedia
It just was not good all the way around ..
Commentaires de Gestion de l’hôtel
13 sept. 2023 par Ava, Gestion de l’hôtel
Hi, Danielle! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Ava
