Note fondée sur 216 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 oct. 2024 sur Expedia
It was fabulous, we had the most stunning room,for such a good price,staff were outstanding,and very dog friendly,Ruby loved it!
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Loved the hotel. Breakfasts was great and the staff were so helpfull. Ill be booking again
par un voyageur
DIdn't actually have rooms available
Publié le 22 sept. 2024 sur HotelsThe hotel itself is lovely, the rooms, the food, the grounds etc. Can't really fault it. However. I booked 4 rooms for a business trip and turned up to find only two had been reserved. The hotel promised me they would book alternative accommodation as it was their issue, however this was not done, and their receptionist didnt show up the next day so there was zero support.
par un voyageur
Publié le 18 sept. 2024 sur Hotels
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Booked a double room for myself but didn’t opt for the breakfast option as it was saying the cost as £40. Lovely welcome and check in where I was told the £40 was incorrect and have breakfast if I wanted it. The room looked great initially however the shower option was a handheld shower over the bath in an eaves so impossible to stand up and have a shower or wash your hair so ended up having a strip wash. The light switch to the bedside lamp was at the other end of the room to the bed so had to get out of bed to turn them on and off. No
Plug sockets with USB ports so had to charge my phone using the back of the TV. I went for breakfast which was £17 for a cooked one so chose eggs Benedict where poached eggs were and overcooked/hard. The cereal and drink’s selection was set up just outside doorway to restaurant so was cramped if more than one person was there. On check out I was asked if everything was ok so I aired my views on the lack of shower facility which a response of “ok” was received. I also challenged the cost of a bag of crisps at £3 which received no response. The lady checking me out had a “couldn’t care less” attitude which was completely different to my welcome which will be my lasting memory of my average visit to this establishment. 5/10.
par un voyageur
Publié le 13 sept. 2024 sur Hotels
par un voyageur
Excellent service
Publié le 11 sept. 2024 sur HotelsExcellent service, best we've had in ages, friendly, well trained and efficient. Food was very good. Room was ok, but bed and pillows too hard for us. Wardrobe was ancient. Bathroom was good, well decorated and everything worked well.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
The Manor is set is a large private estate with an adjoining ancient but active church also set in a very old churchyard. The staff were welcoming, friendly and efficient, and both dinner and breakfast were of exceptional quality, and served in a fully wood-panelled dining room. The overall ambience of the place couldn't be faulted.
par un voyageur
Publié le 16 août 2024 sur Expedia
I liked the adequacy of the soft furnishing such as iron facility and the openness and light in the room. One could have benefited from a little fridge to keep the drinks cool. Breakfast was excellent, and staff are friendly and well spoken. In light of the ongoing national racist nonsense, one didn’t feel any sense of hostility being black. Kudos!!
Not sure if it’s allowed in hotel facilities but a toilet brush would have sufficed to take care of streaks created in the toilet from those personal and private moments without having to ask the helpful housekeepers for assistance.
Shower gel had finished but seemed to be a genuine oversight which was quickly put right when the front-desk staff were alerted.
Commentaires de Gestion de l’hôtel
19 août 2024 par Nicole, Gestion de l’hôtel
Dear Mr. Kodjo,Thank you for completing the survey regarding your recent stay at our property.wYour business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Kind regards,Nicole
par un voyageur
Publié le 11 août 2024 sur Expedia
Great hotel
Lovely room and excellent breakfast
Staff were great
Commentaires de Gestion de l’hôtel
19 août 2024 par Nicole, Gestion de l’hôtel
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Kind regards,Reception team
