Note fondée sur 51 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
89 % des clients le recommandent
4,4 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par David , Gestion de l’hôtel
Thank you for your kind comments! Your support is our driving force to continuously improve the quality of our services. Look forward to your visit again, wish you a happy life!
4 sur 5
par un voyageur

Publié le 19 août 2024 sur Hotels
The hotel is in a good location. Very nice and friendly service staff. Will be back again.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par David , Gestion de l’hôtel
Dear Guest,Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our convenient location and experienced our friendly service. It’s always our pleasure to make our guests feel welcomed and at home.We look forward to welcoming you back on your next visit.
3 sur 5
par un voyageur

Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par David , Gestion de l’hôtel
Thank you for your kind comments! Your support is our driving force to continuously improve the quality of our services. Look forward to your visit again, wish you a happy life!
5 sur 5
par un voyageur

Publié le 21 juin 2024 sur Expedia
The food quality is great. I really enjoyed the breakfast and the afternoon happy hour (all complementary; afternoon happy hours comes with Horizon room booking). If you are looking for a place to experience different kinds of food, this is the place to go. The Shang Palace is also great: we emptied all dishes. The outdoor pool is clean, with water temperature at 30C; the waterside has no wait and kids did maybe 100 laps on them among 3-day stay. There’s place to rent water canon by the pool which also worked great and added to the fun. Overall next time I come back to Guangxi I will come here for family vacation again.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par David , Gestion de l’hôtel
I'm thrilled to hear that you enjoyed the food quality, especially the breakfast and the afternoon happy hour! It’s great that you had such a fantastic experience at Shang Palace and found everything to your taste. We’re also pleased that your kids had a blast at the outdoor pool and took advantage of the water cannon rental—sounds like a lot of fun! We look forward to welcoming you and your family back for another memorable vacation in Guangxi. Thank you for choosing to stay with us!
5 sur 5
par un voyageur

Publié le 4 mars 2024 sur Expedia
Beautiful view
Commentaires de Gestion de l’hôtel
31 juill. 2024 par David , Gestion de l’hôtel
We're delighted to hear that you enjoyed the beautiful view during your stay. Scenic surroundings can enhance any vacation experience, and we're glad you appreciated it. We hope you had a wonderful time and look forward to welcoming you back soon!
4 sur 5
par un voyageur

Publié le 7 août 2023 sur Expedia
Pool war zu klein, kein indoor
Commentaires de Gestion de l’hôtel
31 juill. 2024 par David , Gestion de l’hôtel
Es tut uns leid zu hören, dass der Pool nicht Ihren Erwartungen entsprochen hat. Wir schätzen Ihre Anmerkung zur Größe des Pools und dass es keinen Indoor-Bereich gibt. Ihr Feedback ist uns wichtig und hilft uns, unsere Dienstleistungen zu verbessern. Wir hoffen, dass Sie dennoch einen angenehmen Aufenthalt bei uns hatten und würden uns freuen, Sie in der Zukunft wieder begrüßen zu dürfen!
5 sur 5
par un voyageur

Publié le 10 juin 2023 sur Expedia
The staff offers great service and additional personal help.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par David , Gestion de l’hôtel
We truly appreciate your recognition of our staff's service. Providing personalized assistance and ensuring a great experience for our guests is our top priority. We’re glad to know that you received the help you needed during your stay. Your feedback motivates us to continue delivering excellent service. We look forward to welcoming you back soon!
5 sur 5
par un voyageur

Publié le 30 janv. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par David , Gestion de l’hôtel
Thank you for your kind comments! Your support is our driving force to continuously improve the quality of our services. Look forward to your visit again, wish you a happy life!
5 sur 5
par un voyageur

Publié le 9 janv. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par David , Gestion de l’hôtel
Thank you for your kind comments! Your support is our driving force to continuously improve the quality of our services. Look forward to your visit again, wish you a happy life!
4 sur 5
par un voyageur

Publié le 27 déc. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par David , Gestion de l’hôtel
Thank you for your kind comments! Your support is our driving force to continuously improve the quality of our services. Look forward to your visit again, wish you a happy life!