Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Singapore
Publié le 15 janv. 2021 sur Expedia
It was a lovely stay.
1. Cozy experience, great people, away from the city hustle bustle.
2. Amazing head chef: He treated us like we are his family. We had specific dietary requirements (Indian vegetarian). He cooked special dishes for us in the breakfast buffet. The special meal charges were also super reasonable
3. Close to the Great Wall
4. The hotel is in a small village - head there if you would like leisurely walks and relaxation. Don't expect great amenities that a city hotel would offer. There is however a TV/video room, board game room, etc.
5.The starry sky is just awesome.
6. There is a Chinese hot pot restaurant near the hotel. They can do a lot of customized dishes for you if you can manage the language translation.
par un voyageur de China
Publié le 18 oct. 2020 sur Expedia
Tremendous service. Staff was outstanding. Food was exceptional
Commentaires de Gestion de l’hôtel
24 oct. 2020 par Randhir Singh, Deputy General Manager, Gestion de l’hôtel
Dear Sylvan, Thank you for sharing your kind comments, we look forward in welcoming you again, Safe travels.
par un voyageur de Beijing
Publié le 18 oct. 2020 sur Expedia
Service was excellent and so was the food. Staff went above and beyond to meet our needs
Commentaires de Gestion de l’hôtel
24 oct. 2020 par Randhir Singh, Deputy General Manager, Gestion de l’hôtel
Dear Sylvan, Good afternoon and glad to hear that you enjoyed our homemade food and service,
best regards
par un voyageur
Publié le 18 mai 2020 sur Expedia
par un voyageur de Washington DC
Publié le 2 janv. 2020 sur Expedia
This was a big disappointment for us. The house is much too cold for winter, you can feel the cold coming off the walls. We went through half the firewood in a few hours, all huddling around the fireplace, and now all our coats smell like burned wood. We moved all the space heaters into the bedrooms and slept in hoodies and pants to get through the night. When they showed us to our room, they brought a picnic basket with breads and jams and yogurt. We asked about breakfast and they said here you are. So we had stale bread the next day and had to make our own coffee - it was too cold to eat yogurt. Then when we checked out, the same person who showed us our room said oh you can have brunch, it is free for you. I said why didn't you tell us yesterday, to which I received no response. At brunch there were hot eggs, bacon, and potatoes, which we would have appreciated, but we were so fed up with the place, we did not want to stay a minute longer. The house seemed nice enough, but it was freezing, and service was terrible, especially at $500. Definitely would NOT recommend.
Commentaires de Gestion de l’hôtel
9 janv. 2020 par Jim Spear, Gestion de l’hôtel
Dear Anonymous Guest, Thank you for sharing your story on Expedia. My name is Jim Spear and I am the designer and owner of the Brickyard and our Homes. I checked with our onsite team who prepared carefully for your stay in the Stone Forest home and hosted you during your stay. We are very sorry that you neglected to bring passports for two of the people in your party and that we had to ask you to report personally to the local police station to obtain permission to stay without identification. This is a requirement of Chinese law and we must follow the rules in order to avoid fines and be able to stay in business. We do advise the requirement for passports on our website and in all confirmation notices. I think that the police excursion on arrival about which you seemed very upset must have colored your entire experience. We do have an overall outstanding reputation for our facilities, amenities, food, and service and we will trust travelers to put your review in perspective. I am truly sorry that we were not able to please you and wish you happier travels in the future. Kind regards.
par un voyageur
Publié le 16 sept. 2019 sur Expedia
par un voyageur
Highlight of our trip!
Publié le 1 sept. 2019 sur HotelsBeautiful property, amazing service!
Gorgeous views of the surrounding area and Great Wall. Chef prepared a special meal for our family...so delicious! We arranged for private car service from Beijing thru Brickyard and it was perfect. Stayed only one night but it was the highlight of our 10 days in China!
Commentaires de Gestion de l’hôtel
12 sept. 2019 par Qiuyue Zhao, Media Specialist , Gestion de l’hôtel
Dear Debby, Thank you for the high marks and the impressive comments for our services. We are glad to hear that your family had a wonderful time with us and hope that you may stay longer if there is another chance in the future. Wishing you safe and happy during all trips!
Best regards
par un voyageur
A Unique Experience
Publié le 16 juill. 2019 sur HotelsThe Brickyard Retreat is certainly unique. It is family owned and operated and maintains that authentic feel. This also means it does not necessarily have all of the amenities and high level service one might expect.
The location is great and very convenient for visiting the Great Wall.
The restaurant and overall food offering was less than stellar and in fact, not very good.
I would stay here again because it is such a lovely setting but I would come with a plan to experience the local restaurants and scene around the village.
Commentaires de Gestion de l’hôtel
27 juill. 2019 par media specialist, Gestion de l’hôtel
Dear Michael, We are lucky to hear the special insights from your genuine review. Delighted that you enjoyed the location and settings of the Brickyard but sorry for what didn’t make your stay perfect. Your comments have definitely motivated us to continue to improve the quality of our service and food. We are hoping to meet you again and pleased to recommend some good local restaurants and other scenic attractions for you.
Best regards, Qiuyue Zhao
par un voyageur
Excellent
Publié le 5 juill. 2019 sur HotelsWe stayed dry Grandma's Place and loved it. Staying in Mutianyu is perfect to beat the crowds coming in from Beijing on the Great Wall, and the Brickyard was the perfect place to stay
Commentaires de Gestion de l’hôtel
27 juill. 2019 par media specialist, Gestion de l’hôtel
Dear Laura, thanks for your lovely reviews of our villa and the surroundings. We hope that the peaceful memory may always be by your side. Wishing you safe and happy travels.
Sincerely, Qiuyue Zhao
par un voyageur de Shenzhen, China
Publié le 7 avr. 2019 sur Expedia
Great location, wonderful room, friendly staff, perfect place to stay for Great Wall vacation!
Commentaires de Gestion de l’hôtel
3 août 2019 par Media Specialist, Gestion de l’hôtel
Dear Dan, Sorry to reply so late. Delighted that you had a good time at Mutianyu when staying with us. Wishing you wonderful adventures during all of your travels.
Qiuyue Zhao, Media Specialist
