Note fondée sur 316 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Louie, Gestion de l’hôtel
尊敬的贵宾，您好！非常感谢您下榻本酒店并拨冗分享您的愉快入住体验，客人的满意是我们最好的回馈。您的支持和鼓励是我们前进道路上强大的执行动力。为每一位宾客营造舒适温馨的环境氛围是我们长久以来的追求。再次感谢您的点评，在此酒店全体员工期待您的再次光临。祝您生活愉快！——酒店管理层
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Fine
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Louie, Gestion de l’hôtel
Hello dear guests! Crowne Plaza Beijing Lido would like to extend our warmest greetings and thanks to you. Thank you for your trust and support during your stay, every comment from you is like a spring breeze and makes us feel warm. We know that every stay is the beginning of a service, so we always stick to our original intention and create a warm and unforgettable stay for you with the most sincere attitude, the most professional skills and the most complete facilities. Your satisfaction is our greatest honor, we will continue to pursue excellence, create more beautiful moments for you, I wish you a happy life and a prosperous career! - Hotel management
par un voyageur
Publié le 23 sept. 2024 sur Hotels
깨끗하고 아주 좋았습니다 다음에도 이용할게요
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Louie, Gestion de l’hôtel
친애하는 손님 여러분, 안녕하세요! 크라운 플라자 베이징 리도(Crowne Plaza Beijing Lido)는 따뜻한 인사와 감사를 표합니다. 머무는 동안 높은 칭찬과 인정을 주셔서 감사합니다. 우리는 항상 깨끗한 환경, 따뜻한 서비스 및 최첨단 시설로 고객의 만족을 최우선으로 생각합니다. 당신이 말하는 모든 칭찬은 우리의 지속적인 발전의 원천이며, 우리는 계속해서 탁월함을 추구하고, 당신을 위해 더 잊을 수 없는 추억을 만들 것이며, 당신에게 행복한 여행과 더 멋진 삶을 기원합니다! - 호텔 경영
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Poor service
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Louie, Gestion de l’hôtel
Hello distinguished guests! Thank you for choosing Crowne Plaza Beijing Lido for your stay in Beijing. We apologize for not being able to make your stay as expected. We will strengthen our staff's service awareness and professional training and supervision in our future work. If you encounter any problems during your stay, you can coordinate directly with the Front Desk Duty Manager and we will be happy to assist each guest. Looking forward to meeting you again and having a great trip! - Hotel management
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Louie, Gestion de l’hôtel
尊敬的客人，您好！在北京丽都皇冠假日酒店，我们用心感受每一位宾客的喜怒哀乐，努力将每一次的服务都做到尽善尽美。您的满意评价，如同甘甜的清泉，滋润了我们的心田，也让我们更加坚信自己的服务能够给您带来愉悦与满足。在未来的日子里，我们将继续以饱满的热情、专业的技能、贴心的服务，为您打造一个温馨、舒适、安全的住宿环境。期待与您再次相遇，在丽都皇冠留下更多美好的记忆。——酒店管理层
par un voyageur
Publié le 3 sept. 2024 sur Hotels
조식이 정말 맛있고 출장으로 갔었지만 조용하고 방도 컸습니다. 두번째 방문인데 이번 방은 곰팡이 냄새가 좀 나서 좀 그랬네요. 나머지는 다 좋았습니다.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Louie, Gestion de l’hôtel
존경하는 고객님, 안녕하세요! 베이징 리도 크라운 플라자 호텔에서는 항상 손님님들의 만족을 최고의 영광으로 간주하고 있습니다. 당신의 만족스러운 평가는 우리의 노력에 대한 인정이자 우리 팀에게의 격려와 촉구입니다. 우리는 계속해서 풍부한 열정, 전문적인 기술, 그리고 따뜻한 서비스로 손님님들을 위한 쾌적하고 편안하며 편리한 숙소 공간을 조성하겠습니다. 미래의 날들에 다시 한번 베이징 리도 크라운 플라자 호텔에서 만나서 더 많은 아름다운 추억을 함께 만들 수 있기를 기대합니다. - 호텔 경영진
par un voyageur de flushing
Publié le 2 sept. 2024 sur Expedia
Amazing staff, definitely will be back again
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Louie, Gestion de l’hôtel
Dear guest, hello! Thank you for your wonderful mark at Crowne Plaza Beijing Lido. Your satisfied evaluation is like a bright star, illuminating our way forward. We will continue to be guided by the needs of guests, constantly optimize the service process and service content, and strive to create a more perfect and comfortable accommodation environment for you. We look forward to welcoming you again in the coming days and sharing a good time with you. ---- Hotel Management
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Clean and quiet place, very nice to stay with families. Pools are big and clean!
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Louie, Gestion de l’hôtel
Dear guests, thank you for choosing Crowne Plaza Beijing Lido as your accommodation. It is a great honor that the environment of the hotel swimming pool can bring you a comfort and warmth to your travel, The hotel has always adhered to creating a warm and thoughtful business travel experience for guests with a comfortable and tidy environment, homelike service, and advanced facilities. Thank you again for your support and encouragement. All hotel staff look forward to serving you again in the near future!—— Hotel Management Team
par un voyageur
Publié le 3 juill. 2024 sur Hotels
There was hair in the tub.
The rug was dirty.
There were broken tiles on the floor, the side of the tub and on the walls.
There was clear signs of mold and water damage. This should have been renovated a long time ago.
Shame on you Crowne plaza.
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Louie, Gestion de l’hôtel
Dear guests, thank you for choosing Crowne Plaza Beijing Lido as your accommodation. We appreciate you taking the time to share your experience with us and apologize that the environment did not meet the standard. The hotel attaches great importance to your feedback and will pass on your concerns to the relevant departments for further investigation. Your feedback is valuable and motivating for our development. We look forward to seeing you again to experience our changes next time. -- Hotel Management Team
par un voyageur
Publié le 24 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Louie, Gestion de l’hôtel
尊敬的贵宾，您好！请接受来自北京丽都皇冠假日酒店的亲切的问候，感谢您占用宝贵的时间分享入住体验并给予我们5分好评。您的肯定是我们莫大的荣幸。为每一位宾客提供优质的服务是我们始终努力的目标。我们将再接再厉，期待在不久的将来再次与您相见。祝您生活愉快！——酒店管理层
