Note fondée sur 216 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Rene Charles
Publié le 30 mai 2016 sur Hotels
par un voyageur
Publié le 12 août 2024 sur Expedia
Everything was amazing but the sheets on the bed smelled a little musty, when they changed the sheets it was better but still had a smell to it
Commentaires de Gestion de l’hôtel
15 août 2024 par JW Marriott Hotel Beijing, Gestion de l’hôtel
Warm greetings from JW Marriott Hotel Beijing!Thank you very much for your warm comments and it has been our true delight to be a part of your trip experience in Beijing. We appreciate your loyalty to JW Marriott Hotel Beijing.I personally shared your comments with our operations team immediately, our Director of Rooms will personally take actions and keep on training our staff. Please rest assured that we will be looking into every possible way for us to improve our guest experience.It is through our guests’ eyes to shed lights in areas that we can review, improve and develop further on our service excellence and I truly appreciate your valuable comments.Once again, we sincerely appreciate you sharing your comments with us. We look forward to having you back again in the near future! Thank you.Kind Regards,
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par JW Marriott Hotel Beijing, Gestion de l’hôtel
Dear Guest,Warm greetings from JW Marriott Hotel Beijing!I would like to express my sincere appreciation for taking time to share your valuable comments which we take positively. It is with heavy heart to learn that you were not able to enjoy your experience with us as expected. This is certainly not our standard practice we believe is so important when our guests arrive to our hotel. I personally shared your comments with our operations team immediately, our Director of Rooms/ Food and Beverage will personally take actions and keep on training our staff. Please rest assured that we will be looking into every possible way for us to improve our guest experience.It is through our guests’ eyes to shed lights in areas that we can review, improve and develop further on our service excellence and I truly appreciate your valuable comments.Once again, we sincerely appreciate you sharing your comments with us. We look forward to having you back again in the near future! Thank you.Kind Regards,
par un voyageur
Publié le 8 août 2024 sur Expedia
Friendly and helpful staff. If breakfast buffet can have more variety and more frequent changes would be perfect.
Commentaires de Gestion de l’hôtel
12 août 2024 par JW Marriott Hotel Beijing, Gestion de l’hôtel
Warm greetings from JW Marriott Hotel Beijing!Thank you very much for your warm comments and it has been our true delight to be a part of your trip experience in Beijing. We appreciate your loyalty to JW Marriott Hotel Beijing.It is exciting to learn that our preparations for your arrival including our services, room amenities and facilities have provided a comfortable stay for you.Once again, we are truly excited to learn of your encouraging comments and we will take this as a great opportunity to further improve on our JW Symphony Service to delivery service excellence. For future visits to Beijing or if you have any inquiries, please feel free to contact us at any time.We look forward to welcoming you back! Thank you.Kind Regards,
par un voyageur de Saskatoon
Publié le 29 juill. 2024 sur Expedia
Close to a shopping mall and the metro station.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par JW Marriott Hotel Beijing, Gestion de l’hôtel
Dear Guest,Thank you for your kind words!We are delighted to hear of your enjoyable experience during your recent stay with us. Your compliments on our convenient location, facilities and service will continuously encourage us to improve and deliver high standards of our hotel. Thank you again for your kind words, and we look forward to welcoming you back soon.Kind Regards,
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par JW Marriott Hotel Beijing, Gestion de l’hôtel
Warm greetings from JW Marriott Hotel Beijing!Thank you very much for your warm comments and it has been our true delight to be a part of your trip experience in Beijing. We appreciate your loyalty to JW Marriott Hotel Beijing.It is exciting to learn that our preparations for your arrival including our services, room amenities and facilities have provided a comfortable stay for you.Once again, we are truly excited to learn of your encouraging comments and we will take this as a great opportunity to further improve on our JW Symphony Service to delivery service excellence. For future visits to Beijing or if you have any inquiries, please feel free to contact us at any time.We look forward to welcoming you back! Thank you.Kind Regards,
par un voyageur de Fishers
Publié le 20 juill. 2024 sur Expedia
**Review of JW Hotel Beijing:**
The hotel staff at JW Hotel Beijing is exceptionally friendly and attentive. They did a great job maintaining cleanliness throughout our stay, which we greatly appreciated. However, we booked this hotel expecting a high-end experience similar to what we've enjoyed at other JW locations in the U.S.
Unfortunately, our stay was significantly marred by the large number of low-level tour groups that the hotel accommodates. The lobby and elevator areas were often noisy and filled with guests demonstrating inconsiderate behavior. This atmosphere detracted from the exclusive and luxurious experience we anticipated, making it feel more like a low-cost hotel.
If you're seeking an exclusive and serene experience, this may not be the best choice. Based on our experience, we will not book here again in the future.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par JW Marriott Hotel Beijing, Gestion de l’hôtel
Dear Guest,Warm greetings from JW Marriott Hotel Beijing!I would like to express my sincere appreciation for taking time to share your valuable comments which we take positively. It is with heavy heart to learn that you were not able to enjoy your experience with us as expected. This is certainly not our standard practice we believe is so important when our guests arrive to our hotel. Please rest assured that we will be looking into every possible way for us to improve our guest experience.It is through our guests’ eyes to shed lights in areas that we can review, improve and develop further on our service excellence and I truly appreciate your valuable comments.Once again, we sincerely appreciate you sharing your comments with us. We look forward to having you back again in the near future! Thank you.Kind Regards,
par un voyageur
Publié le 17 juill. 2024 sur Expedia
great
Commentaires de Gestion de l’hôtel
17 juill. 2024 par JW Marriott Hotel Beijing, Gestion de l’hôtel
Warm greetings from JW Marriott Hotel Beijing!Thank you very much for your warm comments and it has been our true delight to be a part of your trip experience in Beijing. We appreciate your loyalty to JW Marriott Hotel Beijing.It is exciting to learn that our preparations for your arrival including our services, room amenities and facilities have provided a comfortable stay for you.Once again, we are truly excited to learn of your encouraging comments and we will take this as a great opportunity to further improve on our JW Symphony Service to delivery service excellence. For future visits to Beijing or if you have any inquiries, please feel free to contact us at any time.We look forward to welcoming you back! Thank you.Kind Regards,
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Excellent location, next to a subway station which is convenient
Commentaires de Gestion de l’hôtel
17 juill. 2024 par JW Marriott Hotel Beijing, Gestion de l’hôtel
Dear Guest,Thank you for your kind words!We are delighted to hear of your enjoyable experience during your recent stay with us. Your compliments on our convenient location, facilities and service will continuously encourage us to improve and deliver high standards of our hotel. Thank you again for your kind words, and we look forward to welcoming you back soon.Kind Regards,
par un voyageur
Publié le 2 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 juill. 2024 par JW Marriott Hotel Beijing, Gestion de l’hôtel
Warm greetings from JW Marriott Hotel Beijing!Thank you very much for your warm comments and it has been our true delight to be a part of your trip experience in Beijing. We appreciate your loyalty to JW Marriott Hotel Beijing.It is exciting to learn that our preparations for your arrival including our services, room amenities and facilities have provided a comfortable stay for you.Once again, we are truly excited to learn of your encouraging comments and we will take this as a great opportunity to further improve on our JW Symphony Service to delivery service excellence. For future visits to Beijing or if you have any inquiries, please feel free to contact us at any time.We look forward to welcoming you back! Thank you.Kind Regards,
